Lee Mill Fabrics Reviews

4.9 Rating 748 Reviews
98 %
of reviewers recommend Lee Mill Fabrics
4.9
Based on 748 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lee Mill Fabrics Reviews

About Lee Mill Fabrics:

Lee Mill Fabrics is owned and run by Mike Griffiths who has been selling fabric for over 50 years to a wide range of customers; from professional and amateur dressmakers, upholsterers, local businesses through to television studio's.

We have two shops in Swansea. 213 Oxford Street which caters for dress fabric and 220 Oxford Street which caters for curtain and upholstery fabric.

Visit Website

Phone:

01792 468504

Email:

sales@leemillfabrics.co.uk

Location:

213 & 220 Oxford Street Swansea SA1 3BG
Swansea
SA1 3BG

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I've been buying fabric from Lee Mills for over 30 years, they have an enormous selection of fabrics to choose from. I recently ordered fabric using the online store as it was a Sunday, I wasn't going into town until the Friday and was impatient. I should've waited because when the fabric arrived it was, unfortunately, too light in colour... it's hard to tell the true colour online. I checked the return/exchange policy before taking the fabric to the shop to exchange for a suitable colour. The lady in the shop told me they didn't do exchanges on online purchases so I had to refer her to the policy which stated it could be returned or exchanged as long as it was withing 14 days and hadn't been altered... I hadn't even taken it out of the packaging as I could see right away the colour was too light. The lady finally agreed to an exchange but then insisted they didn't have a darker colour in that particular fabric. I checked online and there was a darker one in stock, which I showed her, and asked if I ordered it online would it be dispatched from that store, she told me yes then rolled her eyes and asked a younger lady to show me what they had in stock upstairs where I did indeed find the fabric I wanted in a darker shade. I was made to feel like a nuisance, that I was causing them some inconvenience which is why I gave 4 stars, had the lady been more accommodating I would definitely have given 5 stars because the range of fabrics they stock is second to none in Swansea and they are very reasonably priced too.
Helpful Report
Nice fabric but colour nearer red than pink
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Paid for a few samples and some alternatives were sent but these were not like what requested. Emailed to advise wasn't happy and immediately got refunded without any quibble. Good customer service but maybe ask if customer wants alternative before sending out.
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Very good service, was contacted about a fault in fabric. Quite a large order, so a bit dissappointed that no discount was offered. However the customer service lady was polite and thorough and fabric delivered promptly.
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Order arrived promptly, material of great quality, will purchase from Lee Mill again.
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Feels good looks fab to brighton my bedroom chair
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Excellent service - even changed their website to allow me to order the exact amount of fabric I needed! Fabric arrived on time, in good condition and nice quality for the price.
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Very good choice and good customer service - they rang up immediately when spotted a potential problem with my order and resolved it. Fabric arrived on time and well packaged.
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I recently ordered some tapestry upholstery fabric from Lee Mill. It came well packaged and is really beautiful, just as it appears online. The fabric is just what i was hoping to find to upholster an antique stool. The quality is very good and design stunning. I paid for express delivery and it arrived in good time. However i had previously ordered another piece of velvet fabric but didn’t pay for express delivery and was disappointed that it took 8 days to arrive. Hence i have given four stars.
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Great customer service and good fabric with good prices 🙂
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Good website and ordering experience. Easy to use and find what I was looking for. Communication by email good and delivery arrived when stated. Good experience.
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Ordered spot viscose fabric. Very nice quality. Fault in material. Offered extra material but said I will see if I can get round it first. Can't say fairer than that
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Excellent service. When my first choice had sold out they rang and offered to send samples of similar fabric which arrived within 24 hrs. I chose a very similar fabric and it's arrived very quickly
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Great service Kept me informed on delivery and arrived well packaged
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Quick efficient delivery Fabric Required not available so substitute sent
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Good service, fast turn around, well packaged and lovely fabric at a good price
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Good choice of fabrics, unfortunate about choosing Royal Mail for delivery as they do not Contact recipient with delivery time slot.
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A beautiful fabric ( Zig Zag blue and red)and a perfect colour way. I was delighted with the efficiency and speed of the order. I bought 2m as a trial sample and I would have bought more, but disappointingly there was only 1m left in stock. Hence 4 stars not 5.
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I had a problem with the width of my order but the reply was instantaneous and the matter was resolved very nicely, good customer service! Will re-order as communication was excellent.
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Happy with what we ordered
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Lee Mill Fabrics is rated 4.9 based on 748 reviews