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Herdwick Group Reviews

4.9 Rating 1,508 Reviews
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Happiness Grade
Read Herdwick Group Reviews

About Herdwick Group:

Herdwick Cottages is an independent family-run business offering self-catering holiday rentals in the Lake District and surrounding areas.

Choose from Cottages, Pods, Lodges and more.

Visit Website

Phone:

01539-312290

Email:

hello@herdwickcottages.co.uk

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Customer Service - Good

99.03%
Industry Average
This was my second stay, and again the service was excellent. The staff went out of their way to make us feel welcome — we were greeted with lovely treats on arrival, and the hot tub had already been preheated, which was a thoughtful touch. It is clear they care about the little details that make a stay special. Highly recommended!
posted 1 week ago - Sergejs B
Really fast, efficient and friendly service. You're ow the only agent that I book my lake district holidays with. Thank you
posted 1 week ago - Amanda R
Efficient and professional service from Herdwick Cottages. Recommended and hope to use again.
posted 1 week ago - Mary S
I have no complaints on the service provided.
posted 2 weeks ago - Tracey M
Friendly, efficient service with good communication throughout the process from booking to our stay
posted 2 weeks ago - Paul L
Very pleasant prompt service. Good communication at all stages.
posted 2 weeks ago - Margaret A
Very helpful staff from booking to help on arrival. Very quick response to questions. 5* service!
posted 3 weeks ago - Bev W
The service was excellent, very efficient & very good communication with the information email & phone call checking we had received the welcome pack email. Extremely impressed with the staff at Herdwick Cottages.
posted 3 weeks ago - Sarah R
We didn't meet any staff but the online service was good.
posted 4 weeks ago - Julia R
High quality accommodation to match high quality service.
posted 1 month ago - Jennifer K