“
from initial booking to entering the cottage Mustard Pot service was excellent with notifications well in advance of early entry though i hadnt noticed email notification. a friendly phone call 24 hours prior to travelling probably as i hadnt acknowledged email was a lovely gesture rather than just an AI generated nod.
thankyou for a great few days away
”
posted 1 week ago
- PETER C
“
Received a excellent service from Herdwick Cottages very prompt with dealing with our booking and very helpful and friendly with any questions we had
”
posted 2 weeks ago
- David W
“
It was great service and the stay was perfect we will be back
”
posted 2 weeks ago
- Brent C
“
The replies from customer service were effiecient quick and easy. I was sent a courtesy email near to the date of of our holiday, the instructions were welcoming and detailed.
”
posted 4 weeks ago
- Deborah L
“
excellent service
”
posted 1 month ago
- Harold J
“
The service felt personal and tailored. Responses time
Were quick
”
posted 1 month ago
- Kelly S
“
Service and communication were absolutley excellent.
”
posted 1 month ago
- Paul C
“
Outstanding service. Emailed about a property very last minute in out of hours and had a response back within the hour. Easy booking process and we felt we could call anytime if we had any questions/concerns etc.
Thankyou so much Maria, we had the best holiday.
”
posted 1 month ago
- Jemma W
“
Messages were replied to promptly; no issues whatsoever with the service.
”
posted 1 month ago
- Gareth C
“
Very efficient, sorted out out a minor issue with our lodge within 10 miniutes, excellent service and always there to speak to if needed.
”
posted 1 month ago
- Janette L
