Hay Hampers Ltd have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
I was looking for a website that made these presents with good quality and at a good price, I must say that I am very happy because the order arrived the same day agreed and the quality was excellent. In addition to the company that sent it, parcelforce, was giving updates on the status of the package. Thank you very much!
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- Ms Dana
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Bought as a gift. Delivered promptly as promised, sensible price and good quality. Recipients were very pleased.
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- Dr David
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Ordered a hamper for a lady we wanted to say a big thank you too. I didnt see the hamper but it was delivered on the date requested and from what I heard she loved it! I searched many hamper gift sites but I found that Hay Hampers are a lot more generous and a good price.
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- Anonymous
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Delivery updates were fantastic and it was delivered on time
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- Ms Maryanne
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The whole process from ordering to delivery on a specific day was flawless. The hampers were well received by the recipients who commented on how nice they were. Will definitely use this company again.
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- Mr Geoffrey
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We live in New Zealand & always use Hay Hampers for sending birthday & Christmas gifts to family in the UK. Their hampers are well-priced & well-laden & delivery is always on time.
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- Mr Gary
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He receives the hamper on the 28th I do not receive an email now blaming parcel force, no refund.
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- Karen
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My hamper never arrived. Still have not received refund. Very disappointed
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- James Ferguson
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So we called them asking for a refund and initially they said no.
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- Anonymous
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Service as advertised
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- Mr Mark
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Great service, my 82 year old mum was thrilled. I will use again.
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- Mrs Michelle
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Excellent service the hamper was great value and the quality was first class
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- Mr Hugh