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Hay Hampers Ltd Reviews

4.5 Rating 977 Reviews
A-
Happiness Grade

Hay Hampers Ltd have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.

A

Price - Excellent

100.00%
Industry Average
I have been giving your hampers as gifts to my family for a few years now and have never been disappointed with them in any aspect, ie. contents,presentation,price and delivery. Family are always delighted to receive them. Thank you.
- George Munro
Have been using Hay Hampers for several years now and they have never disappointed. The high standards of the contents in the hampers for the extremely reasonable price is amazing. They deliver on time with the ability to choose your dates is the icing on the cake. I will be using Hay Hampers again and again.
- Mrs Kim Wilson
Sent this hamper to my mother for her birthday. She was over the moon with the hamper: the products were of excellent quality, quantity was fantastic with relation to price and the service was impeccable. I will definitely send other hampers. Highly recommendable.
- Mr John Batty
A-

Delivery - Fast

87.04%
Industry Average
no notification by Parcelforce was sent to my daughter prior to delivery.
- MK Cheung
Ordered a lovely hamper for my dad & step mum up in the north of Scotland. There was a problem with the delivery (my fault, I’d put the wrong house number on it!) but I phoned and spoke to a lovely woman at customer service who sorted it out for me and the hamper was re-delivered within a couple of days & in plenty of time for Christmas! My dad & his wife were very happy with the gift. Will definitely use Hays hampers again.
- Carrie Watt
Communication is great once the Hampers are ready for despatch with up to date information recieved from the delivery orgnisation whoever that may be .
- Eric Whittle
B

Refunds - Easy

75.00%
Industry Average
All recipients enjoyed their cheese boards but although I received a refund two deliveries were late and one recipient had taken a short holiday and the cheese board could not be withdrawn as the present had already been picked & packed
- Malcolm Thornton
95.16%
Industry Average
Ordered a lovely hamper for my dad & step mum up in the north of Scotland. There was a problem with the delivery (my fault, I’d put the wrong house number on it!) but I phoned and spoke to a lovely woman at customer service who sorted it out for me and the hamper was re-delivered within a couple of days & in plenty of time for Christmas! My dad & his wife were very happy with the gift. Will definitely use Hays hampers again.
- Carrie Watt
All bought as presents.Always very acceptable.Delivery and service exellent.1
- Mrs P Jones
Thanks once again for the Team at Hay Hampers for providing a great selection of Hampers for Christmas 2025. The website is easy to select a hamper to suit all budgets and types and styles -to include dietary needs. Communication is great once the Hampers are ready for despatch with up to date information recieved from the delivery orgnisation whoever that may be . Great service as ever and be back in 2026 - Merry Christmas and Happy New Year
- Eric Whittle