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Hay Hampers Ltd Reviews

4.5 Rating 997 Reviews
A
Happiness Grade

Hay Hampers Ltd have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service and refunds.

A

Price - Excellent

100.00%
Industry Average
Hay Hampers have been my go to for several years. I rely on the quality and flexibility of products, on time delivery and price points. Bring overseas this allows me to let family know how we are thinking of them at special times throughout the year.
- David Maggiori
I have been giving your hampers as gifts to my family for a few years now and have never been disappointed with them in any aspect, ie. contents,presentation,price and delivery. Family are always delighted to receive them. Thank you.
- George Munro
Have been using Hay Hampers for several years now and they have never disappointed. The high standards of the contents in the hampers for the extremely reasonable price is amazing. They deliver on time with the ability to choose your dates is the icing on the cake. I will be using Hay Hampers again and again.
- Mrs Kim Wilson
A-

Delivery - Fast

88.41%
Industry Average
Very pleased with the hamper. And actually what was in it? No complaints there whatsoever. However, I ordered the hamper for delivery on a Monday and it wasn't delivered till over 10 days later, meaning that it missed completely. The point of arriving on the time we'd asked it to, so this was clearly very disappointing and probably good enough reason for us not to come back. And use, hey, hampers again.
- David Howard
Hay Hampers are wonderful, but delivery issues still occur.
- Roderick Macdonald
Delivery dates were a bit confusing, but when I emailed customer services they got back to me quickly and sorted it out. The hamper arrived at my son's flat on the designated day for his Birthday and he really enjoyed it.
- Anonymous
A-

Refunds - Easy

80.00%
Industry Average
My "purchase" was in fact a return which had not reached its destination. The help desk offered retry or refund and I chose refund! My other four orders were excellent and delivered as anticipated!
- Carl Zimmermann
All recipients enjoyed their cheese boards but although I received a refund two deliveries were late and one recipient had taken a short holiday and the cheese board could not be withdrawn as the present had already been picked & packed
- Malcolm Thornton
94.67%
Industry Average
The recipients of the hamper were very pleased with it. Great content and all beautifully packaged. Only a tiny issue with the carriers delay in delivering but was very quickly addressed with an email. Customer service was prompt to respond and rectify.
- Anonymous
Excellent service, as always. Customer service is quick to respond and always helpful and willing to help arrange delivery of the hampers to my elderly mother, who is hard of hearing. My mother always seems to enjoy the content of the hampers. Highly recommended.
- Anonymous
My sister in law had been in hospital after an accident and came home on crutches. Your The Night Before Christmas Hamper delivered a couple of days before the 25th was just the ticket and cheered her up greatly. She was very happy with all the goodies. Thank you for your good service.
- Anonymous