Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.63

4.6 Rating 425 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 30th August 2025

Anonymous

Garden Mall 5 star review on 24th August 2025

Paula ONeill

Garden Mall 5 star review on 1st June 2025

Anonymous

Garden Mall 5 star review on 18th May 2025

Edward Hutchinson

Elaine Dove

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to put together and very solid piece of garden furniture”

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Posted 2 years ago

“We have had good service from Garden Mall both times we have ordered from them, good comms, on our list of good companies! Many thanks to them!”

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Posted 2 years ago

“Veey happy with my garden chair cushions. The compny was reliable and they were efficiently disparched.”

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Posted 2 years ago

“Good experience”

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Posted 2 years ago

“Purchased an Arbour from here and am very happy with it fast delivery and good communication great company to buy from would recommend them”

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Posted 2 years ago

“Great service. Potting table easy to put together. Hassle free service. Will recommend”

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Posted 2 years ago

“Ordering was great but delivery was appalling. After 3 days delivered to the wrong house !”

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Posted 2 years ago

“I recently purchased some goods from Garden Mall, and was pleasantly surprised at how quick I received my order, plus how well packed and carefully wrapped and protected my goods where. Would definitely purchase again from this company.”

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Posted 2 years ago

“Received quickly with no problems”

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Posted 2 years ago

“Good quality hanging baskets, very reasonably priced and speedy delivery”

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Posted 2 years ago

“Product exactly as described. Arrived on time. Excellent packaging. I am very pleased with my purchase.”

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Posted 2 years ago

“Excellent service .Arrived quickly and was informed at every stage of delivery. Thank you would definitely use company again”

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Posted 2 years ago

“Very happy with our purchase. Quick delivery”

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Posted 2 years ago

“Good product, shame that one of the nuts were missing so couldn't put it together until I sourced one. Quick delivery.”

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Posted 2 years ago

“Excellent quality plug plants, will buy again.”

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Posted 2 years ago

“Excellent in every way! Beautiful lanterns, properly wrapped and send the next day. Thank you!”

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Posted 2 years ago

“Arbour arrived on time and in excellent condition. I unpacked it, checked the contents and put it together ready (with the help of the grandson) and we were sitting on it within 2hours. Would highly recommend this arbour to anyone.”

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Posted 2 years ago

“Really pleased with the price and quality of the planter. Arrived quickly, just like the pictures and the company are a pleasure to deal with! 👍”

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Posted 2 years ago

“We had no problems whatsoever, from placing our order to delivery to our door . Would definitely recommend Garden Mall to anyone .”

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Posted 2 years ago

“Excellent service, superb price, well-wrapped ceramics though perhaps a little too much bubble wrap. I bought 3 x "9cm Matt White Dallas Ceramic Esprit Pots" which came to a total of £16. This includes £6 postage but still it is very good value. These pots fit Tesco herb pots perfectly and won't rust like the metal versions and, being pots (no hole), they don't need a tray so I can have more than 3 windowsill herbs if I wanted to.”

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Posted 2 years ago

Garden Mall is rated 4.6 based on 425 reviews