Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.63

4.6 Rating 425 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 30th August 2025

Anonymous

Garden Mall 5 star review on 24th August 2025

Paula ONeill

Garden Mall 5 star review on 1st June 2025

Anonymous

Garden Mall 5 star review on 18th May 2025

Edward Hutchinson

Elaine Dove

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous baubles”

Helpful Report

Posted 2 years ago

“As we've entered the 'Festive Spirit' I wanted to buy some scented candles in glasses that reminded me of Christmas & the 'Garden Mall' had just what I was looking for!! I found this wonderful this wonderful place while on Google Search & was really impressed with their website & what was on offer. I purchased a number of candles - smaller pairs of Christmas Glass Votive Scented Candles & larger Ribbed Glass Jar Candle, all in gorgeous Apple/Cinnamon & Festuve Fir fragrances, along with a four piece Snow Flake Snow White fragrance candles set & all at really affordable prices! The online shop was easy to navigate & online payment was straightforward & secure & my order arrived within the expected delivery time. I shall definitely be recommending Garden Mall & these candles to friends & loved ones!!”

Helpful Report

Posted 2 years ago

“Very pleàsed with the prompt delivery and the purchase. Thank you for a pleasant transaction.”

Helpful Report

Posted 2 years ago

“Kept me informed was delivered as soon as possible will recommend as easy to use great service”

Helpful Report

Posted 2 years ago

“Hedgehog was well wrapped and good quality. Please make other wild life animals xxxx”

Helpful Report

Posted 2 years ago

“Excellent service item Excellent & v well packaged”

Helpful Report

Posted 2 years ago

“Prompt delivery. Good product.”

Helpful Report

Posted 2 years ago

“I have been looking for a star garden spike for years so was delighted to find them on the Garden Mall site. They came in good time and were well packaged. Really happy with them and look forward to giving them as gifts this Christmas.”

Helpful Report

Posted 2 years ago

“My husband double ordered with me and the company was very helpful! Answering straight away and giving a refund! 😁”

Helpful Report

Posted 2 years ago

“Great service.”

Helpful Report

Posted 2 years ago

“Arrived well packed and secure lovely stems very sparkly really happy 😊”

Helpful Report

Posted 2 years ago

“Lovely ribbons arrived on time ready for festive season”

Helpful Report

Posted 2 years ago

“Excellent service all round. Products good quality.”

Helpful Report

Posted 2 years ago

“Quick delivery, very well packaged. Plant was in very healthy and perfect condition. A* company. Shall definitely order from them again. 👍”

Helpful Report

Posted 2 years ago

“Splendid product and excellent service - thank you!”

Helpful Report

Posted 2 years ago

“I purchased the Green Glitter Bird with clip and Green Longtail Finch with clip for a Christmas table centrepiece. Ordering online was very simple and delivery was extremely quick. Looking forward to seeing the outcome of my festive spread, and will definitely be buying from Garden Mall again :)”

Helpful Report

Posted 2 years ago

“Very pleased with my purchase of children’s Christmas dinnerware. Unfortunately one item was cracked on delivery and after contacting customer services, this was replaced quickly.”

Helpful Report

Posted 2 years ago

“Easy to order, speedy delivery and expertly packaged!”

Helpful Report

Posted 2 years ago

“I really appreciate the outstanding customer service. I purchased a number of candles for a big party. They arrived promptly but I didn’t open the box until the day before the event. Unfortunately when I took two candles out they were damaged. I contacted Garden Mail in a panic, Rhiannon was very very helpful and understanding. She sorted out immediate replacements which happily for me arrived in time for the party. I definitely recommend this company”

Helpful Report

Posted 2 years ago

“We actually purchased this as a replacement cover for our pizza oven and it fits perfectly! ThNk you very much!”

Helpful Report

Posted 2 years ago

Garden Mall is rated 4.6 based on 425 reviews