GreatBeanBags Reviews

Name: GreatBeanBags
Rating: 4.83

4.8 Rating 4,098 Reviews

96 %

of reviewers recommend GreatBeanBags

4.8

Based on 4,098 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0115 9557373

Email:

INFO@GREATBEANBAGS.COM

Location:

Terence House, Denman Street East, Nottingham
NG7 3GX

GreatBeanBags 5 star review on 17th March 2024

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is not very good! I was hoping for something softer but then I suppose it would have to be filled with feathers instead of hard beads. Very expensive for what it is. The cost of the beads and cover can't be more than £20 giving them about a £100 profit!”

Helpful Report

Posted 3 years ago

Hi Ronnie, we do tend to send too much filling with our bean bags as the beans are pumped full of air which deflate after continued use. If you find it uncomfortable initially we recommend taking some of the filling out and storing it in a box (if you have the room!) until the beans have settled down. Please be mindful that all of our products are made here in the UK to a very high standard so that profit margin would be very off!- Megan

Posted 3 years ago

“This bean bag was not worth the money. The pictures look so smart and comfortable, but in the home pretty awful. My daughter has just set up home and I bought it for her as a surprise. Soooo disappointed!”

Helpful Report

Posted 3 years ago

Hi Karine, I'm sorry you're disappointed! Would you like to email me some pictures so I can try and help?- Megan

Posted 3 years ago

“very underwelmed with the product for the price and the colour was not quite as per the photos”

Helpful Report

Posted 3 years ago

Hi Matthew, could you send me some photos to info@greatbeanbags.com so I can see what the problem is, thanks -Megan

Posted 3 years ago

“Delivery took almost 20 days to arrive. My order was misplaced and when I received it, I looks smaller than what I ordered (I checked sizes before buy)”

Helpful Report

Posted 3 years ago

Hi David, when placing your order there would have been calendar to select a delivery date, I'm sorry if this was confusing! I can see on your tracking information you requested for it to be left in a safe place, was it misplaced after this? If you had let me know I could have chased the couriers up about this. If you wanted to exchange for a bigger size, let me know. - Megan

Posted 3 years ago

“Nice product, poor communication and delay to delivery date.”

Helpful Report

Posted 3 years ago

“Disappointed in size and amount of beans in bag, returned it”

Helpful Report

Posted 4 years ago

“I ordered the product on a Saturday for a Tuesday delivery. On Tuesday only part of the order came, so I had to take an extra day off on Wednesday to wait for the delivery. I asked if I can change the delivery address a day before, but they said it's too late.”

Helpful Report

Posted 6 years ago

“I experienced a lot of delays in receiving this order; I was told they would receive the material for my order a week after I ordered, 2 weeks later I was told they still hadn't made it. All in all, I received something I ordered on the 6th of Nov by the 30th Nov”

Helpful Report

Posted 7 years ago

GreatBeanBags is rated 4.8 based on 4,098 reviews