GreatBeanBags Reviews

Name: GreatBeanBags
Rating: 4.83

4.8 Rating 4,293 Reviews

96 %

of reviewers recommend GreatBeanBags

4.8

Based on 4,293 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0115 9557373

Email:

INFO@GREATBEANBAGS.COM

Location:

Terence House, Denman Street East, Nottingham
NG7 3GX

GreatBeanBags 5 star review on 6th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my original review was not great. Megan responded to it. If i was to give stars for customer service it would be 10. She arranged pickup and refund very quickly. My original review was placed because I was disappointed but I do think the product was very well made.”

Helpful Report

Posted 4 years ago

Hi Christine, I'm sorry you're disappointed. If you send us an email to info@greatbeanbags.com we'd be more than happy to help- Megan

Posted 4 years ago

“We ordered a Designer Velvet Couch Bean Bag from GreatBeansBags without really thinking it through in advance. We were very excited when it arrived and everything was good quality. Unfortunately for us the bean couch was too hard for lounging in front of the tv, even after removing a few of the bags did not make it soft enough for us but we should have thought about that when we ordered and it was no fault of the company and it also didn't have any back support. When I contacted their customer service - Megan was great and very efficient. She arranged for it to be picked up by courier the next day and I have already been refunded. I can highly recommend this company - just make sure you know what you are buying”

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Posted 4 years ago

“Quick efficient delivery with clear info at each step from order to door. Perfect match to my settee & very large. Finish off our new Den perfectly. Glad I ordered”

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Posted 4 years ago

“Great products that arrive when they say. Very satisfied”

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Posted 4 years ago

“Excellent product and very speedy delivery Highly recommend”

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Posted 4 years ago

“Love our bean bag sofa so comfortable and looks amazing in our cinema room.”

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Posted 4 years ago

“Delivery on time and very satisfied with the bean bag”

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Posted 4 years ago

“Our bean bag was great, until three years down the line when it was getting saggy and we wanted to refill it. The zip pull was tucked up under about 5cms of fabric, and we couldn't work it loose at all. We had to cut the fabric to access the pull, and found it was actually detached from the top of the zip, which had no stop tabs in place to retain it. It also looked like there was another zip underneath the first. When I contacted customer services they were dismissive to the point of rudeness. So check your refill zip when you receive your bag, as they won't want to know by the time you want to refill.”

Helpful Report

Posted 4 years ago

Hi April, unfortunately your item was out of the warranty period by a significant amount of time. We use a double zip to make them tamper proof and a lot of our customers love this idea! If you felt someone was rude to you it would not have been anyone's intention; as we are a small company we pride ourselves on our customer services.

Posted 4 years ago

“Fast delivery, amazing quality”

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Posted 4 years ago

“Item arrived with fault making it unusable. Said they would send a replacement to me to arrive on Thursday, it did not. E-mail from courier stating it would be delivered on Friday... It was not. All-in-all not impressed.”

Helpful Report

Posted 4 years ago

Hi Melanie, looking at your tracking information there was a delay at the DPD depot, your replacement cover will be with you today. My apologies for inconvenience this has caused- Megan

Posted 4 years ago

“Lovely bean bag in lovely colour. My daughter loves it.”

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Posted 4 years ago

“Brilliant bean bag. Got this for my son for outside but works just as well inside. Comfy and nice bright colour. Good value for money and quick delivery.”

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Posted 4 years ago

“The customer service received when returning my product was excellent - very easy and efficient to deal with.”

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Posted 4 years ago

“Braw comfy added to décor very pleased with purchase...”

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Posted 4 years ago

“Arrived on time. Great quality. We now have three of the medium cord ones in three different colours. All look great.”

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Posted 4 years ago

“If both bean bags had instruction sheets this would have been 5/5, unfortunately the one we opened first had no instructions so we emptied the beans from the sacks (the large beanbags are delivered unassembled) which took a long time!”

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Posted 4 years ago

“Very prompt service and helpful. Excellent product really well designed and well made...excellent product especially liked the double zip to protect a childs safety. I did email them very late at night concerning a mistake I had made and they replied and rectified my mistake straight away the next day”

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Posted 4 years ago

“Am never getting my teenage son out of this bean bag! He loves it. Great quality and would recommend.”

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Posted 4 years ago

“So luxurious and comfy. Bought as a gift but now want one for myself!”

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Posted 4 years ago

“Easy ordering process. Quick delivery. Excellent quality product.”

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Posted 4 years ago

GreatBeanBags is rated 4.8 based on 4,293 reviews