Gravel Master Ltd Reviews

4.2 Rating 187 Reviews
79 %
of reviewers recommend Gravel Master Ltd
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About Gravel Master Ltd:

Welcome to Gravelmaster a leading supplier of decorative aggregates and landscaping products in the UK. We have extensive knowledge and experience supplying our customers in the commercial, public and private sectors. We pride ourselves in supplying our customers with a wide range of high quality products. In order to cater for our diverse customer base and their requirements we have adapted our packaged offering so our products are available in loose loads, bulk bags, palletised and even sample bags. The majority of our products are available in sample bags allowing our customers to have a taster of our products before they commit to making a purchase. We have recently introduced our Gravelmaster Calculator which gives customers confidence that when they are purchasing our products they are ordering the correct quantity they require. At Gravelmaster all our products are naturally quarried within the UK and Europe and are all of the highest quality as well as being competitively priced. To compliment our modern production and packaging facility we have a dedicated team of friendly aggregate specialists who are committed to ensuring all our customers receive a professional and reliable service. We offer a fast and efficient delivery service, delivering direct to your home from within 48 hours of you placing your order.

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Phone:

0330 058 5068

Location:

Unit 10, Hayfield Business Park, Doncaster, Doncaster
Auckley
DN9 3FL

The delivery did not arrive, waited in all day. They did not e_mail or contact me at all to say it wasn’t going to be delivered. Tried telephoning them for 45 minutes on 2 separate days, I e -mailed customer services who offered no apologies just said they were having delays and would ring us to arrange delivery when item ready. Furter e-mails to the sales department twice to cancel the order. NO REPLY to either e_mail. No communication from them, then at 8-15 this morning the order arrived. Luckily I was here as they did not advise delivery would be today. The delivery driver would not put the order on our hard standing but insisted on putting it on the public pavement or he said he would take it back. This is most inconvenient as we are away now so the gravel will have to be left on the pavement for 5 days. The Cotswold gravel I ordered is advertised as 20 cm it’s more like 10-20 mix. Would not use them again their customer service is dreadful.
Helpful Report
Posted 2 years ago
Gravel Master Ltd is rated 4.2 based on 187 reviews