Gilt Edged Promotions Ltd Reviews

Name: Gilt Edged Promotions Ltd
Address: 9-11 Deer Park Road, Moulton Park, Northampton, United Kingdom
Rating: 4.93

4.9 Rating 138 Reviews

99 %

of reviewers recommend Gilt Edged Promotions Ltd

Company Reviews

Metrics

Info

4.9

Based on 138 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gilt Edged Promotions Ltd:

We are one of the leading suppliers of promotional merchandise in the UK offering a wide range of products. Our portfolio encompasses diaries, calendars, notebooks, promotional gifts & technology products, branded clothing, uniforms and workwear.

For over 30 years we have delivered high quality products and services to our customers, who range from large corporations to small businesses, charities, schools and clubs.

Our professional team is here to provide a solution for all your promotional needs ensuring you have the right product for your campaign. Our products are carefully selected, responsibly sourced, and reliably delivered.

Visit Website

Phone:

01604 671671

Email:

salesall@giltedged.co.uk

Location:

9-11 Deer Park Road,
Moulton Park,
Northampton
United Kingdom
NN3 6RX

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Gilt Edged Promotions Ltd 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and really good commnciations and easy ordering, quick dellivery”

Helpful Report

Posted 1 year ago

“One of the most remarkable aspects of Magda Krydowska, Senior Account Manager, service was her capability to fulfill the order in an incredibly short amount of time. Despite the challenges presented, she demonstrated remarkable efficiency and resourcefulness, ensuring that the exact specifications of my order were met without compromising on quality or accuracy. Magda's attention to detail and commitment to going above and beyond for her customers truly sets her apart. Not only did she meet expectations, but she exceeded them in every aspect. Her dedication to ensuring a seamless customer experience is commendable and deserving of recognition.”

Helpful Report

Posted 1 year ago

“Gilt Edged have provided a wonderful service to help with our corporate business gifting request. The process of working with George has been seamless and enjoyable from start to finish - he has been brilliant!! The product is beautiful, the communication always professional, production and delivery was incredibly fast. We look forward to working with George and the team at Gilt Edged again soon.”

Helpful Report

Posted 1 year ago

“Very happy with products and service, Magda was particularly helpful”

Helpful Report

Posted 1 year ago

“Very easy company to deal with and a fast delivery. Also very happy with the quality of the product!”

Helpful Report

Posted 1 year ago

“I have used Gilt Edged a number of times. The team are always quick to respond to my requests. The team have also turned around artwork approvals quickly and understood exactly what I have requested. The quality of the products are also excellent and shipped quickly! Highly recommend!”

Helpful Report

Posted 1 year ago

“We have used Gilt Edged on numerous occasions as a company but this was my first time ordering through them myself, and I can safely say it was one of the best customer service experiences I've had. Kyra (our Account Manager) was so helpful from start to finish, going the extra mile with our requests to make sure we were happy with the final product. The communication was clear, quick and friendly, and I would highly recommend their services to anyone looking for high-quality products with great customer service~ Ruby from the Zeta Services team”

Helpful Report

Posted 1 year ago

“Thank you to Magda for keeping on top of our order. We wanted a gift that was suitable for staff and customers and the Trio Set recommended was perfect. Advice on the print meant that it looked classy So far all of them handed out have been perfect. Will be looking at more gifts in the new year and will definitely going back to Magda for prices”

Helpful Report

Posted 1 year ago

“The products and design are very good Would use them again .”

Helpful Report

Posted 1 year ago

“Great company to order products from. Helpful staff, great products and quick delivery!”

Helpful Report

Posted 1 year ago

“Over the last two years, I have been very happy with the service I have been receiving from GiltEdged. In particular from Magda, our Account Manager. She responds very quickly, always happy to help and provide quotations or seek suitable products. I would recommend GitEdged to any company looking for promotional products or clothing.”

Helpful Report

Posted 1 year ago

“Fantastic service with Magda really listening to our needs, communicating really quickly and being very helpful in providing new coats that our team of staff are really happy with.”

Helpful Report

Posted 1 year ago

“AMAZING from start to finish. Kyra could not have been more helpful with design, ordering, delivery and payment options. It has been lovely to deal with someone who gives that little bit extra when problems arise and creates solutions to solve the issues. I will definitely be using Gilt Edged promotions in the future. Thank you Kyra!”

Helpful Report

Posted 1 year ago

“I recently used Gilt Edged to source some company promotional items. George was extremely helpful and very efficient. The products received are exactly as the proof image - I definitely recommend using this company.”

Helpful Report

Posted 1 year ago

“I recently had the pleasure of experiencing the exceptional customer service provided by Gilt Edged, and I must say that it exceeded all my expectations. From start to finish, every interaction with their team was a testament to their commitment to delivering top-notch service. First and foremost, their responsiveness was remarkable. I reached out to their customer service department with a few inquiries, and I was amazed by how quickly they got back to me. Not only did they respond promptly, but their representatives were also incredibly knowledgeable and helpful. They seemed genuinely interested in addressing my questions and concerns, making me feel valued as a customer. What truly stood out was their personalized approach. It wasn't just about solving my problems, but about ensuring that I had a seamless and enjoyable experience. The team took the time to understand my needs and preferences, offering tailored solutions that fit perfectly. This level of attention made me feel like I was dealing with a company that truly cares about its customers. Moreover, their professionalism was evident throughout the process. The communication was clear and concise, which made the whole experience straightforward and stress-free. They kept me informed about the progress of my order, and any potential delays were communicated well in advance, showing their transparency and commitment to keeping the customer informed. But what truly makes Gilt Edged's customer service exceptional is the genuine friendliness and kindness of their team members. Each interaction felt like a conversation with a friend who genuinely wanted to help. This warmth in their approach left a lasting positive impression on me. In the end, I can confidently say that Gilt Edged's customer service is second to none. Their responsiveness, personalization, professionalism, and genuine care for their customers set them apart in the industry. I highly recommend Gilt Edged to anyone seeking not only high-quality products but also an outstanding customer service experience that will leave you feeling valued and satisfied.”

Helpful Report

Posted 1 year ago

“A great experience ordering branded pens for our business. The process was smooth and easy, delivery was also speedy. A big thanks to George who was a great help throughout.”

Helpful Report

Posted 1 year ago

“We were really delighted with the helpful service we got this year - ours was a rather last minute request and it was dealt with efficiently, courteously and swiftly. The resulting products were great and went down very well!”

Helpful Report

Posted 1 year ago

“It's always a pleasure working with Gilt Edged and this time was no different. It's great to have one person overseeing your order and Kyra, our Account Manager looked after us really well from start to finish. Customer service was excellent.”

Helpful Report

Posted 1 year ago

“We have used Gilted Edge Quality of wear varies, Kyra is always very helpful, if we get any issues she's always willing to help and resolve them for us.”

Helpful Report

Posted 1 year ago

“I highly recommend Gilt Edged for their excellent products and even more so for their customer service. They worked with us to ensure the product we received met our requirements and did not rush us to simply complete an order. Service such as this is not common and is greatly appreciated. (Our account manager is George Thomson)”

Helpful Report

Posted 1 year ago

Gilt Edged Promotions Ltd is rated 4.9 based on 138 reviews