DML Reviews

Name: DML
Address: Denim Merchants (UK) Ltd, Boatshed 5.02, 24 Exchange Quay, Salford, Manchester
Rating: 4.79

4.8 Rating 370 Reviews

95 %

of reviewers recommend DML

4.8

Based on 370 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About DML:

We've quickly established ourselves as one of the leading names in contemporary trend-lead men's denim. At DML we pride ourselves on providing signature fits, fabrications and confidence to the consumer. We've cemented ourselves as industry leaders in developing ecological manufacturing processes as well as embracing new production technologies that make our denim a cut above the competition.

Visit Website

Phone:

01618646035

Email:

customerservice@dmljeans.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality, great prices, great service.”

Helpful Report

“Excellent service as always. Can't fault DML for their prices, quality of clothing and speed of delivery. 1st class!”

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“The denim shirts were very good quality. I have several pairs of their shorts and I find them to be a nicely styled and finished, value gor money product as compared to high Street retailers. Delivery is prompt too. I shall order more denim in the future.”

Helpful Report

Hi Andrew Thank you for your great feedback on our products we look forward to welcoming you back to our store soon. Best Wishes Customer Service Team

“I have bought three pairs of jeans and cargo trousers now from this company. The quality is excellent and the dispatch and delivery time is short. I would definitely recommend this company.”

Helpful Report

Hi Guy Thank you for your great feedback on our product we look forward to serving you again soon. Thanks Customer Service Team DML Jeans

“I had to return a pair of jeans which I had ordered incorrectly and therefore I returned them, with the intention of placing a correct order. DML customer service dealt with it immediately. They advised the correct sizing and garment name. DML are thoroughly recommended for their personal service. And, of course, their garments quality.”

Helpful Report

Hello Roger Thank you for your positive feedback, we will pass on your lovely comments to our customer service team. we look forward to you visiting our online store again soon. Have a lovely day Customer Service Team. DML Jeans

“2nd pair I’ve purchased… great fit… no complaints”

Helpful Report

Cheers for the great feedback Grant. Best Regards Customer Service Team DML Jeans

“A customer service department with a real person that communicates properly.. responds to calls and e mails.. Further more their jeans fit very well good quality denim with a variety of wages. It’s now my go to brand..!!”

Helpful Report

Hi Nigel Thank you so much for your positive feedback about our products and the service we offer we really appreciate this and will forward to our team. We look forward to welcoming you back to our store again soon. Have a fantastic week! Best Regards DML customer service team.

“I have bought several pairs of DML jeans in various shades of colour. These are really good quality denim and very well made with an excellent cut They rival many of the leading brands at a fraction of the price I would highly recommend checking them out”

Helpful Report

Thank you for your feedback it's great to hear that you love our product so much! we can't wait to welcome you back to our online store.

“Best fitting value jeans out there.”

Helpful Report

Thanks Lee for your positive feedback on our product we work hard to deliver a great product at an affordable price. Have a great day! DML Customer Service Team

Cheers Lee We are glad that you like our products! Best Wishes Customer Service Team

“Product looks really nice and of good quality, perfect fit as well. I love it”

Helpful Report

Thank you for your positive feedback on our products we will forward your feedback to our team. Best Wishes Customer Service Team

“ordered cargo pants 👖, unfortunately not in stock in my size and money refunded, spoke to Monica in customer service, other size sent out as a priority and postage refunded..what can I day but amazing people ,amazing company and the best fitting, quality jeans and pants ever, won't go anywhere else..look forward to new ranges coming soo 😀”

Helpful Report

Hello Thanks for the amazing feedback on our product from time to time our system can show an item in stock when our warehouse no longer has this, I can only apologise for this and I am sorry that we did not e-mail to let you know that it was out of stock before we issued the refund. Unfortunately, I cannot locate your order as your review has been submitted Anonymously, However if you can email me at customerservice@dmljeans.co.uk I will be able to look into this for you further and see what we can do for you. Thanks again and look forward to hearing from you. Thanks Customer Service Team

“Ordered jeans and cargo pants and they absolutely spot on and fit perfectly. Will definitely be ordering again and very soon 👌”

Helpful Report

Hi Jaime Great to hear that you like our Cargo's! we will forward your feedback to our design team so that they can make sure we have some great new styles added to our collections soon. look forward to seeing you back at our store soon Best Wishes Customer Service Team

“Nice Chinos and the length is perfect.”

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“Great jeans and delivery service.”

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Hi Bobby for your review, we are pleased that you are happy with the quality and service we offer. We can't wait to welcome you back to our store.

“Great fit and quality pair of shorts”

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“Love purchasing from here! Great products that fit well - and good quality! Highly recommend!”

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Hey Jamie Thanks so much for the positive feedback on our products! we cant wait to see you back in store.

“Been using DML for a few years now, nothing but great service every time. Orders are exact and delivered surprisingly quick too! Quality clothing at very good prices, even better when there's a flash sale!! Highly recommended”

Helpful Report

Hi Matt Thank you so much for your great feedback, it makes us really proud that our customers love our products and service, we try so hard to deliver great service so we appreciate this. thanks again and we look forward to serving you again in the near future.

“Excellent service and good quality, I now have three pairs.”

Helpful Report

Hi Rolf Thanks for your feedback we look forward to welcoming you back to store soon

“I bought 3 pairs of combat pants in different sizes - but in fact they come up a bit larger tban stated I'd say... my true measurements are W 34" and inside leg 31" but apparently I'm a percect fit for a 32 short at DML. But there were no issues with sending the first 3 pants back, and i liked the look of them so much at that price that i ordered 3 more pairs at 32 S. I'm wearing a pair now - and I really rate them.”

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Hi Richard Thank you for the amazing feedback on our product - you have made our day!

“High quality excellent service will definitely purchase again”

Helpful Report

Thank you for your purchases and amazing feedback on our product and service!

DML is rated 4.8 based on 370 reviews