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Cornelia James Reviews

4.8 Rating 1,263 Reviews
96 %
of reviewers recommend Cornelia James
4.8
Based on 1,263 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Cornelia James Reviews

About Cornelia James:

Glovemakers since 1946 and by Royal Appointment since 1978. Glovemakers of choice to the world of fashion, gloves of timeless style and of the moment, for every occasion, for every mood. Our gloves are designed and made by us at our atelier in East Sussex - British manufacturing at its best - and we ship to every country in the World within the week. One of fashion's best kept secrets - don't say a word...

Visit Website

Phone:

1273920761

Email:

contact@corneliajames.com

Location:

Hall Court Farm, Ripe, Lewes,
Hall Court Farm, Ripe, Lewes
East Sussex
BN8 6AY

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
One word: Sublime♥️
Helpful Report
Posted 1 year ago
I ordered early with enough time to get a replacement. My order was delayed due to fabric. I had to reach out to wonder if everything was ok considering how they said it only took a few days to get the order out on the way. I was disappointed in the gloves when they arrived so I reached out - but in the end, I didn't have time anymore due to the delay to get the replacement in time before my wedding date. It took days for them to respond, and the timeline was extremely tight that I wouldn't have been able to get a replacement in time. I was also in the heat of prepping for my wedding. Order WAY way earlier than you need them. What was wrong with them: The thumb was really long, while the fingers were a tad too short to where it was OK but annoying feeling. I had gotten advice on what to measure my fingers as, and in the end I didn't opt for submitting my finger lenght and decided to trust it, since it was marked as Optional and since my fingers are pretty normal length...They had advised that it should be fine unless your fingers are identified as 'short' or 'long'. Instead, minutes after I submitted my order, I sent them a message on WhatsApp with my finger measurements just in case they wanted to take note of it... I didn't get a response. In hindsight, just measure your fingers and submit them prior to ordering. It wasn't worth it not to based on how it all ended up. Also, don't message them on WhatsApp because your request will either time out or they won't see your messages at all. Or they'll see some and not others, and overall not get back to you. Email worked better. Long story short, I kept the gloves and they were useful for what I needed them for... When I got them, they were saggy on the middle parts of my arm, and not taut on my upper arm, even though I obsessed over making sure I was following their advice for measuring. The gloves didn't feel or look like silk. They snagged EXTREMELY easily on anything they touched. I was wearing a beaded dress and you don't want to see how ruined the gloves were before I even got to my ceremony. Overall, it was nice to have 'opera gloves' vs no gloves at all - considering there aren't many (or any?) others on the market. For the price, I will never buy these again. I also can't use these gloves again either due to how unrecognizable they are. They're terribly snagged in every part of the inner arm and whole hand. Hope this helps
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Posted 1 year ago
The whole experience was exceptional
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Posted 1 year ago
I received my gorgeous gloves for Christmas and will only buy gloves from Cornelia James moving forward. They were delivered right on time in the United States. It is wonderful to purchase items from a company who values quality, craftsmanship, style and customer service.
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Posted 1 year ago
The company itself and the service was very good. Quick and responsive. The packaging was quite damaged on delivery but the shawl was fine.
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Posted 1 year ago
A delightful company to work with. They dispatched the requested good immediately. We are very pleased with the service they provided.
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Posted 1 year ago
Marvelous!
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Posted 1 year ago
Outstanding
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Posted 1 year ago
The gloves were even better than I could have imagined! 10/10 would recommend!
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Posted 1 year ago
Very easy to order. Fits perfectly with the measurements given. Super fast delivery! Beautifully made product. Would highly recommend.
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Posted 1 year ago
Excellent experience purchasing from this company.
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Posted 1 year ago
My first pair had a slight problem. But the gloves were beautiful and I received many comments on how so. I returned the gloves and received excellent service and nothing was too much trouble. I received a new pair within week. Fantastic service from Andrew. Thank you.
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Posted 1 year ago
Good quality and very helpful
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Posted 1 year ago
Perfect. Epitome of excellence.
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Posted 1 year ago
Everything was superb.
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Posted 1 year ago
First of all, big thank for your amazing service and responsiveness. The gloves are just unbelievable!! The quality, the material..everything is amazing!! They fit perfectly as well and they are very beautiful. I’m beyond delighted 🥰
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Posted 1 year ago
Very easy ordering experience and incredibly fast shipping. Beautiful packaging!
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Posted 1 year ago
Beautiful experience, product and packaging
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Posted 1 year ago
Very good service and amazing gloves!
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Posted 1 year ago
Perfect in every way! The packaging was just lovely and my order arrived quickly. I was very very impressed.
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Posted 1 year ago
Cornelia James is rated 4.8 based on 1,263 reviews