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Cornelia James Reviews

4.8 Rating 895 Reviews
96 %
of reviewers recommend Cornelia James
4.8
Based on 895 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Cornelia James Reviews

About Cornelia James:

Glovemakers since 1946 and by Royal Appointment since 1978. Glovemakers of choice to the world of fashion, gloves of timeless style and of the moment, for every occasion, for every mood. Our gloves are designed and made by us at our atelier in East Sussex - British manufacturing at its best - and we ship to every country in the World within the week. One of fashion's best kept secrets - don't say a word...

Visit Website

Phone:

1273920761

Email:

operations@corneliajames.com

Location:

Hall Court Farm, Ripe, Lewes,
Hall Court Farm, Ripe, Lewes
East Sussex
BN8 6AY

Write Your review

Anonymous
Anonymous  // 01/01/2019
This is the third pair of gloves I’ve purchased from Cornelia James!! The gloves are lovely, and fit perfectly, but it’s the fabulous customer service that keeps me buying gloves!! Great job…..again!!
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Posted 2 years ago
Website was easy to navigate. Photos were clear and inviting.
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Posted 23 hours ago
Very good
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Posted 1 day ago
Great! Love the cute card they put in and attention to detail :)
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Posted 2 days ago
Exceptional!
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Posted 3 days ago
Excellent
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Posted 3 days ago
Wonderful! Excellent customer service, easy to order, and the packaging is exceptional. Beautiful presentation box, with gold ribbon, lovingly wrapped in tissue, and packaged securely. Highly recommend this company.
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Posted 3 days ago
Excellent customer service and craftsmanship.
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Posted 4 days ago
From purchase to delivery it has been a smooth process. The quality of the gloves is outstanding— they are smooth and mold to your hands quickly. The leather is almost a second skin and people compliment the look as fashionable and refined. Loved the personalized note: what a special touch!
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Posted 4 days ago
Yes I am very happy with my order with kind dealing with customers. Nice to know you , this is for sure will be not last time.. thanks for everything..
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Posted 4 days ago
I really like the service and all the products from the Cornelia James company
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Posted 1 week ago
From order to delivery very efficient. And the gloves are simply divine
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Posted 1 week ago
Really happy with my order: beautiful timeless gloves which I know I will wear again and again. A big thank you also for all the assistance in finding the right pair for me when I was so torn between all the beautiful design. A bespoke experience from beginning to end - thank you!
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Posted 1 week ago
Exceptional.
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Posted 1 week ago
Very easy and pleasurable from ordering to speedy delivery. Gloves boxed and presented beautifully
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Posted 1 week ago
Incredible customer service. I live in America and wanted to buy gloves for my wedding. I had a very pleasant experience at both of my virtual appointments. They helped me with sizing and choosing the right glove for me. When the gloves arrived, the thumb was too big. Cornelia James shipped the gloves back to their store, free of charge. They received the gloves, altered them, and shipped them back all in one day. They did not charge me any shipping fees or alteration fees. They were in constant communication with me about the fit and ensured me that the gloves would arrive in time for my wedding (This occurred within a couple weeks of my wedding and I needed time for international shipping). I cannot recommend this company enough. The gloves were absolutely perfect, made with excellent quality. I cannot wait to wear them for my wedding next week :)
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Posted 1 week ago
Was an easy purchase, and the packaging and personal note were really special
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Posted 1 week ago
Such lovely quality, I couldn’t be more pleased!
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Posted 1 week ago
Very impressed with the customer service I received and the gloves themselves. They are thick and opaque and amazing quality. Really happy I took the chance on these for my winter wedding
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Posted 1 week ago
Great experience with the customer service and being able to accomodate customization (extra arm length). Gloves are great quality and fit well. Very well packaged for gist giving.
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Posted 1 week ago
Terrific experience — great customer service and excellent quality products.
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Posted 2 weeks ago
Cornelia James is rated 4.8 based on 895 reviews