“Initial responsewasappalling - how did they manage to send me the completely wrong item - all the paperwork was correct fortheitem I had ordered, but it was attaached to a totally incorrect item that i had not ordered. Apart from questioning why I was required to provide such photographic evidence, sustomer service response was good, which is why the score has crept up.”
“I bought some champagne glasses to replace some in a set which I've had for about 20 years. I was amazed they were still available at only £5 per glass! I ordered and they were delivered in excellent packaging in under 24 hours ! Couldn't recommend this company more... excellent service !!”
“Wanted some more of the glasses I received as a gift. Wasn't sure if they'd be exactly the same but, they are ! Beautiful elegant glasses.
Delivery was quick too.”
“Ordered a 35cm diameter stainless steel mixing bowl for a specfic fitting. When it arrived it was only 33 cm across and obviously didn't fit the purpose I bought it for. Is it so difficult to describe a product accurately??”
“Really Quick Delivery, 1 glass from the set was broken in transit , and within 2 days recieved a replacement glass. Great customer service and would definitely use again.”
