“I bought the lightening bolt cashmere mask which I love. However, the ear piece is made from elastic which is completely stretched out and was pieces together so you need to slide it under the mask so as to avoid seeing it. I’m disappointed they didn’t use another fabric for the ear pieces.”
Hello,
Thank you for your review. I am sorry to hear that you were disappointed with the fabric on the ear piece. If you ever need help with your order please email us at hello@brodiecashmere.com where we will be more than happy to help.
Thank you,
Brodie Customer Service Team
“Disappointed. Just ok. The pink colour of these leggings is underwhelming. I was actually trying to order these in black but somehow the system switched to the pink. They're a bit too sheer and the stripes are muted, not bright/neon as the black version. Not sure I'd invest in more cashmere from here.”
Hello Lisa,
Thank you for your feedback. I am very sorry to hear that you are disappointed with your Brodie cashmere purchase.
All of our dyes are custom-made in Europe and are ISO accredited. This means they have a longer-lasting performance and are kind to your skin.
Please do not hesitate to contact us at hello@brodiecashmere.com should you like any help with future purchases.
Thank you,
Brodie Customer Care Team
“It’s a nice sweater but the fit is weird. I’m not sure how much I’ll wear it. I might use it as a lounge sweater with sweatpants. Kind of $$$ for what it is.”
Hello,
Thank you for your review. I am sorry to hear that you are not completely happy with your order. If you ever have any queries regarding an order please message us at hello@brodiecashmere.com where we will be more than happy to help. We really value our customer feeback and this will be passed onto our design team.
Thank you,
Brodie Customer Service Team
“The sweater was beautiful but unfortunately the arms were a bit short on me, even though it was an XL. And I couldn't send it back because it was a sample.”
