“They have racked up unpaid invoices with us and are not paying. They have liquidated the company and have started up again under a new limited name, but still trading as Brodie. Beware when dealing with them, as they have left people out of pocket.”
“I have bought other cashmere sweaters from here, that were beautiful and washed well.
This one, after the first wash, I used special cashmere liquid and wool softener it lost its shape totally, even though I dried it flat and bobbled badly! It is unfortunately unwearable.”
Hello Kim,
Thank you so much for your lovely review. We are so happy to hear that you love your new Brodie Tee! We really value our customer feedback so this is greatly appreciated.
Thank you,
Brodie Customer Service Team
Hello Morgan,
Thank you for your feedback. I am very sorry to hear that you are not happy with your Brodie garment.
We only source the highest quality cashmere fibres that are 42mm in length which means they can come to the surface with wear but will settle down the more it's washed.
We manufacture in bulk, so if there was to be a colour fastness issue, we would experience it across our collection.
Please feel free to contact us at hello@brodiecashmere.com if you have any further queries about your order where we'd be happy to help.
Thank you,
Emilia
Customer Service Advisor
“Although the label states it’s possible to wash the cashmere on 30 degrees, I experienced my sweater to have shrunk, which unfortunately resulted in me only been able to wear it once.”
