“Delivery time was even faster than expected. Everything came perfectly as described, well packaged and In great condition.
Value was the best around and they were one of the only places I could even find the rare cards I wanted.
Couldn't reccomend highly enough”
“Excellent service. Slight issue with missing items but was resolved with one phone call and i had my whole order within 24 hours. Have already placed another order.”
Hello Lewis
I'm sorry that you have had issues with your order and hope that you were pleased with the solution we proposed.
As you yourself established we shipped to your neihbours house as it was the address provided on the order.
Your order shipped in two days as it was placed on a Saturday and so was shipped on the Monday, if it was placed on a weekday before 3pm it would have shipped the same day as normal.
If you need anything else please let us know.
Paul
Big Orbit
“Very good site and fast delivery, only thing I would add is the ability to add a list of cards you are looking for rather than having to put them all in individually.”
“Big orbit have been my go to for many years and they're faultless! Prompt shipping, great prices and lovely friendly customer service! Couldn't ask for any better!”
“Great packaging and speed of sending! Would like to see an option at checkout which says "Include sleeve & toploader" which would let me pay a little more to have BigOrbit include those on the card. Also, would like a category wide notifier for a card. "Hey, Meowth is your fave card and we just got this new Meowth card in" email for example.”
“I have used Big Orbit Cards a number of times and am always coming back. Their service is great, their customer support team are always helpful and they are honestly one of the most reliable companies I have bought from when it comes to trading cards. I am never a fan of online shopping but on their site I always feel much more secure than I do on most others.”
