AYM Studio Reviews

Name: AYM Studio
Address: 53 Gildredge Road, Eastbourne, East Sussex
Rating: 4.51

4.5 Rating 2,080 Reviews

88 %

of reviewers recommend AYM Studio

4.5

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About AYM Studio:

AYM Studio designs and hand makes women's clothing in the UK. We are a slow fashion brand who are committed to finding harmony between supply and demand within an industry that so often over-produces clothing. Our collection includes party dresses, bodycon dresses, loungewear and everyday essentials. We are dedicated to quality clothing that will form part of your forever wardrobe. Our everyday essentials are timeless pieces that will stand the test of time and become wardrobe staples for you. Our double layered fabric technique used in the majority of our party dresses, creates a fit similar to shapewear. We are focused on creating clothing that provides function as well as form; with a range of built in shorts and bra solutions along with our shapewear dressses. We are incredibly grateful for the continued support. You are helping to contribute towards the slow fashion movement.

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AYM Studio 5 star review on 28th December 2025

AYM Studio 5 star review on 18th December 2025

557

Anonymous

Anonymous // 01/01/2019

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“The dress was amazing quality. How ever a bit too small from my shoulders even though it was pocked according to my sizing but i still love it. Only 3 stars because of the taxes when ordered to eu country it was an nasty surprise ☹️”

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Posted 3 years ago

“Amazing quality and super comfortable”

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Posted 3 years ago

“Such good designs ! Amazing fabric and people”

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Posted 3 years ago

“Beautiful dress although I wished the description said which side the slit was on because I thought it was on the right side from the picture but it was actually on the left. Very minor but I specifically bought this dress because I thought the slit was on the other side”

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Posted 3 years ago

“Love the look of this dress, colour, etc, however it was really difficult to put on, not enough stretch around the ribs, I have a small rib cage but it was difficult to get over my shoulders, and could not get over my hips (38" around). I could hear some of the stitches ripping.”

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Posted 3 years ago

“Never going to order again from this brand. I placed to orders at the end of October. One was a pre-order which was supposed to be send out end of November and one which was supposed to be send out after 2-3 days. I received the pre-order but I am still waiting on my first order. Its been 2 months! I contacted the store and they told me that they had some issues and thats why things were delayed. However I can’t believe that still after 2 months I did not receive my order. I understand the concept of the brand and the slow fashion approach but than it should be clearly stated that orders can take several months to be delivered and not basically lie to the client that it orders will be shipped within 2-3 business days!!!”

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Posted 3 years ago

“It’s frustrating that you have reached out to me twice for a review now even though I have not even received my goods. I placed an order nearly two months ago and there have been ZERO shipping updates even though your site says you aim to deliver in 4-7 days. If the postal strike is effecting your shipping to this degree, that’s something that should be made clear on your website. As a Canadian customer I had no idea there would be any reason for delay until I received an email from you guys like a month after I made my order explaining that there was a strike and offering me a measly 10% off my next purchase. Be so for real.”

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Posted 3 years ago

Hi Lauren, Thank you for your review, we are so sorry to hear that you have had a negative experience shopping with us. We've been experiencing terrible delays in the postal services here in the UK as there are strikes happening. We're doing everything we can to manage this effectively, but it is very evident we've let you down on this order. We are a small business - only 2 customer care team members which has been a challenge given the delays created by strikes! Though we will definitely take your feedback on board for this. I can see that your order has been shipped today and tracking information should have been sent to you. I believe a member of our team messaged you earlier with an update. I hope that this helps though I understand completely how disappointing it is to not have clarity on delivery times. Once again, I'm so sorry for the experience you've had with us. Kind regards, The team at AYM

Posted 2 years ago

“Great quality & delivery But maybe size up”

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Posted 3 years ago

“It’s a pretty good dress. The material is thick and stretchy. I don’t think it’s anything amazing thought and I’m not sure if it’s worth the price, especially because I had to pay extra to ship back my original dress to exchange for a smaller size. I’m a US 6 and the medium was too big I felt, and the small is fits a lot better. I know part of the price is because they hand make it for sustainability and all, but I’m not sure I’d order again. It’s a good dress and all, maybe just not worth it necessarily.”

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Posted 3 years ago

“Product was a bit expensive given quality, but I love the concept and the marketing”

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Posted 3 years ago

“I have not received my order yet amd it has been almost 2 months. I emailed several times and the replys where not helpful. You should be responsible of contacting the carrier and providing useful information.”

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Posted 3 years ago

“The torso is a bit short for my upper body. And its a bit too expencive to return, however quality is GREAT! So i will try to make it work, and If i end up Buying the same dress in White, i will try to size up too see If it makes a difference.”

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Posted 3 years ago

Hi Julia, Thank you for your review, we are sorry to hear that your dress didn't fit you how you would like. We are more than happy to go through sizing with you if this is something you are interested in? Kind regards, The team at AYM x

Posted 2 years ago

“submitted my return about a month ago and haven’t received it - still being charged. tried to get in contact but no one’s responded to me.”

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Posted 3 years ago

Hello Ruby, Thank you for your review and we are so sorry to hear your experience has not been a good one. We are committed to improving our services so we can provide excellence for you. I have just looked into this for you and can see we received your return back to our distribution centre 5th December. Returns take up to 14 working days to process. Our returns team are very thorough when checking out returns and unfortunately your return was flagged due to having a mark on the garment. Unfortunately this led to a further delay with processing your return, I am so sorry about this and understand how frustrating this is for you as a customer. Our customer care team have sent you an email with an update on your return today. We hope this helps. Kind regards, -AYM team x

Posted 3 years ago

“I love AYM Studio. I ordered the skirt with shorts and many dresses. I love them all, I just wished the skirt material was a bit softer, like all the dresses. But i love it! 10/10”

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Posted 3 years ago

Hi there, Thank you for your review, we are so happy to hear that you love all your items from AYM! Kind regards, The team at AYM x

Posted 2 years ago

“I ordered twice from the Netherlands. The first time I had to pay customs clearance costs 4 euros. The second time I had to pay 25 euros! And I ordered the same dress. But a different size only...”

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Posted 3 years ago

Hi Fem, Thank you for your review, with regards to the additional taxes, we are looking into options change this, hopefully we will have a resolution to this as soon as possible. Kind regards, The team at AYM x

Posted 2 years ago

“Love the fabric! The dresses fit so well and look very flattering. I live in Germany so the only minus point was the additional taxes added from customs… but other than that I would definitely reorder.”

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Posted 3 years ago

Hi There, Thank you for your review, we are so happy to hear that you love your dresses. With regards to the additional taxes, we are looking into options change this, hopefully we will have a resolution to this as soon as possible. Kind regards, The team at AYM x

Posted 2 years ago

“Wearing an AYM dress is fabulous At 60 it takes years off my figure 🥰”

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Posted 3 years ago

“My items are beautifully made! Sizing was a bit tricky for me as I’m in quite different ranges for each measurement and when I reached out for help I was essentially just referred back to the sizing chart. However the one dress I needed to exchange was handled very smoothly, so overall a good experience!”

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Posted 3 years ago

Hi there, Thank you so much for your review, we are more than happy to go through our size chart with you to ensure that you purchase the perfect size for you. If you contact us at info@aym-studio.com with you bust, waist and hip measurements, a member of our team will be able to advise on the best sizing for yourself. We look forward to hearing from you. Kind regards, The team at AYM x

Posted 2 years ago

“The dress is beautiful and very supportive. Will buy from them again”

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Posted 3 years ago

“Dress arrived quickly, fits lovely and good quality”

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Posted 3 years ago

AYM Studio is rated 4.5 based on 2,080 reviews