“I bought 9 different Axman guitar models in one order and while I was pleased with the look and accuracy of the models themselves, three of the nine had wrongly-spelt guitarist nameplates. After numerous emails back and forth, I've received one corrected nameplate but have been told it could be three months before I receive the others. Rather than go down the route of refunds, I've agreed to wait and suggested that Axman might send me a small item by way of apology for the inconvenience (I said maybe one of their hipflasks, currently priced at £8.99). Twice I've had my suggestion "passed upstairs", and it looks unlikely I'll receive anything. I find this a bit mean-spirited on an order that cost over £200, especially as they told me I was the first person to bring the nameplate errors to their attention, and it's coloured my opinion of Axman's customer service.”
“Quick delivery from supplier I am disappointed with the copy of the guitar it should a polished chrome type finish instead of the dowdy gray a replica is exactly what the word reflects an identical looking miniature.
Very disappointing”
