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A Wood Idea Reviews

4.8 Rating 231 Reviews
94 %
of reviewers recommend A Wood Idea
Read A Wood Idea Reviews
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Phone:

02039154996

Email:

info@awoodidea.co.uk

Location:

4 Blaydon Trade Park,
Blaydon-on-Tyne,
Newcastle upon Tyne
South Tyneside
NE21 5TR

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The flooring we wanted was discontinued however A Wood Idea managed to source our order from Ireland.
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Posted 1 year ago
Very pleased with the quality of the doors and the ordering and de;livery processes.
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Posted 1 year ago
Ordered 10 Deanta Doors from A Wood Idea on the Friday. The next Monday I received a call from Deanta to make a date for delivery. The whole transaction went smoothly and I found that A Wood Idea was the cheapest supplier for Deanta on the internet. The only issue that I did have was the Web site said it was free delivery… it wasn’t and I had to pay an extra cost for delivery to Central Scotland?! Why? Apart from that, I’m a happy customer.
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Posted 1 year ago
Very satisfied with the quality and prompt delivery.
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Posted 1 year ago
The service was very efficient and was kept well informed of the delivery. The online photo was very close to the real product. I shall definitely recommend Wood Idea to others. Very pleased.
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Posted 1 year ago
Placed the order, doors turned up within a few days on the specified day, very good quality, very well packaged. Would highly recommend.
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Posted 1 year ago
Really good and nice doors. Recommend Fast shipping. Thank you
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Posted 1 year ago
Brilliant A lot better value and quality than B&Q
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Posted 1 year ago
Bought three oak doors from this company and am very satisfied. The quality is great, as was the delivery. EXCELLENT! ☆☆☆☆☆
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Posted 1 year ago
We purchased 6 interior oak doors in 2023, had them installed and varnished by experienced professionals. Unfortunately we noticed that all 6 doors had a manufacturer’s defect, in my opinion. Wood Idea we contacted immediately in November 2023, and I was informed that someone would be calling at our home, it’s now February 2024, and we are still waiting for someone to contact us about a visit. Not what I expected from Wood Idea.
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Posted 1 year ago
Returning customer and again not disappointed. Super value doors with very quick delivery at a reasonable cost.
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Posted 1 year ago
Supply and delivery cost not to good
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Posted 1 year ago
Good quality oak engineered doors. Excellent price too.
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Posted 1 year ago
The staff and the service were fantastic, but you didn’t keep us informed of what was going on i.e. the product was out of stock and no one told us Please sort out your delivery drivers I have never been spoken to or treated like that in my life, rude, obnoxious, horrible person and believe me it takes a lot for me to say that delivery let you down badly
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Posted 1 year ago
Hi Brent, thanks so much for your feedback and we're very sorry to hear about the difficulties with your order, particularly with the delivery. Please rest assured that we're going to be speaking to our team internally around the order communication side of things to improve what we can there. As for the delivery, we use a number of third party suppliers to carry out our deliveries and we understand that their behaviour reflects directly on your overall expereince with us, so we don't take these type of incidents lightly. We're going to be raising a complaint on your behalf directly with our delivery supplier to try to ensure better customer service in the future.
Posted 1 year ago
Very happy with every order I’ve had from a wood idea. I always get my doors delivered and they’ve arrived in perfect condition everytime.
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Posted 1 year ago
Great service by a wood idea Chris Johnson. Extremely knowledgeable and very helpful. Always available for advice and after sales support
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Posted 1 year ago
Prompt good service
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Posted 1 year ago
Good product, excellent service and excellent delivery, on time and carried into the house for me , all I had to do was hold the door open , will definitely use again
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Posted 1 year ago
Great service and products. Spoke to Andy who had the standard doors delivered in a few days and got the bespoke door order underway. Will definitely use them again
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Posted 1 year ago
Excellent website and good response from staff when I telephoned for advice. Doors then delivered very quickly and of good quality
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Posted 1 year ago
A Wood Idea is rated 4.8 based on 231 reviews