“The fob watch I ordered for my mums 70th. It's beautiful and arrived in time, however unfortunately the rose gold plating was mottled. Due tor timing I have polished and got it engraved so she still had a present as I didn't have time to return. Very pretty, but sad that the plating was not up to standard.”
“Lovely products and packaging with quick delivery. Unfortunately my watch arrived with a scratch on it (clearly visible when I opened the box so couldn't have been checked before discharge). When I made contact I was posted out tools to replace the scratched part with instructions, however the instructions were not included and I don't feel this is something I should have to do.”