“Such a great product selection. The delivery was amazingly fast, and packaged really well. One of the items was a gift, and they even included gift bags and some tissue paper - and I didn't even mention anything about it being a gift for someone else. Really impressed with the service.”
“very efficient - just wish there was more product info on the website . The tray however is beautiful and the whole purchase and delivery process smooth.”
“Ordered two fantastic pictures which is struggled to find anywhere. I ordered them and they arrived literally almost immediately which was incredible . They were well packaged and arrived in perfect condition. Absolutely outstanding service”
“Easy to use site. I purchased earrings, would have been nice to see the earrings modelled to gauge size. They were bigger than I hope but still nice.
Delivery was great, however the parcel was much too big for a pair of earring. So much wastage. Great for using DPD rather than Evri though”
Hi David,
Thanks for your feedback. We are sorry to hear your purchase arrived later than expected.
We experienced delays delivering some orders due to our postage partner’s closure on National Mourning Day of 12/09/22 – this also caused delays over the weekend. Although highlighted on our website, we appreciate that it might have been easy to miss this. We are currently working on ways to make these notices clearer.
As a goodwill gesture, we have refunded the difference of your postage to bring the cost in line with our standard delivery service. We have also emailed you a discount code for a future purchase.
Thank you again for your comments, and we hope to welcome you back to About Living soon.
“Excellent service. We had to exchange one part of our order and this process was handled extremely smoothly by About Living. We we’re keep in touch at every step of the way.”
“Easy website to navigate. Loved the free postage. Arrived immaculately packaged within 2 days. I would highly recommend purchasing from About living.”
“A broad range of Le Creuset cookware. I was pleased to find what I was looking for in the shop, and at a reasonable price. Delivery was quick. Overall, a very good service. I would definitely recommend the buying from this shop.”
