“Disappointed at the huge box the small item arrived in...waste of resources and unnecessary 2nd attempt at delivery by the courier as if it had been in a padded envelope it would've fitted through the letterbox on the first delivery attempt. Also felt the price of delivery was quite alot for a small item but it would seem that was due to the size of the delivery box that I was purchasing!!
Otherwise no other issues.”
Hi Katherine
Thank you so much for your order and for your feedback.
When we started to retail the keyrings, we did actually use a padded envelope, however we had several damages to the gift boxes they come in so we decided to box them. We know how important it is to make sure the presentation is perfect to make the perfect gifts.
We will review the amount of paper packaging that goes inside the box.
Thank you again for your order and we hope to see you shopping with us again in the near future.
Many Thanks
Customer Service Team
About Living
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