The Apostilles Group Reviews

Name: The Apostilles Group
Address: 17 Montgomery Drive, ,, 17 Montgomery Drive, ,, Tavistock
Rating: 4.83

4.8 Rating 568 Reviews

100 %

of reviewers recommend The Apostilles Group

Company Reviews

Metrics

Info

4.8

Based on 568 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Apostilles Group:

The UK's leading provider for document legalisation, otherwise known as obtaining a Hague Apostille Certificate or Apostille Stamp

Visit Website

Phone:

0800 9788 966

Email:

info@theapostillesgroup.uk

Location:

17 Montgomery Drive, ,,
17 Montgomery Drive, ,
Tavistock
PL19 8JX

Write Your review

Tell us how The Apostilles Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It was fine the communication with the Apostilles group.”

Helpful Report

Posted 6 years ago

“I have a major problem with your service. I contacted you to provide an "apostle" for my documentation to transmit to the Consulat de France. However their response is that your "apostle" as a private company of solicitors is not acceptable. I show their response below: "Vous devez transmettre le "Subject access – Section 45, Data protection Act 2018", seul ce document est recevable pour les demandes de nationalité française. Attention : vous devez demander une version papier qui vous sera envoyée par courrier Ce document peut être demandé en ligne sur le site de la police britannique : https://www.acro.police.uk/subject_access.aspx Pour faire apostiller le casier judiciaire, vous devez le demander sur le site du gouvernement britannique : https://www.gov.uk/get-document-legalised Attention : vous devez vous-même envoyé le casier judiciaire original au FCO afin de faire certifier la signature de l’agent ACRO qui vous a délivré le casier judiciaire. Si vous passez par un avocat ou un notaire sachez que l’apostille ne sera pas celle demandée." After paying £90 for your service, to then be told that your service is not acceptable by them, is not acceptable to me. I think that you should either make this limit of your capability clearly visible to customers, or else properly negotiate your status regarding the French (and perhaps other EU) consulates. At this point, I am not a very happy customer.”

Helpful Report

Posted 6 years ago

“Everything was completed satisfactory and in good time, not cheap but you get what you pay for.”

Helpful Report

Posted 6 years ago

Many thanks Andrew, we couldn't agree more! Matt

Posted 6 years ago

“Accurate translations followed by professional and timely delivery of all the required documents. Great service.”

Helpful Report

Posted 6 years ago

Many thanks for your review Martin, it's very kind of you to say so. Matt

Posted 6 years ago

“Very prompt response”

Helpful Report

Posted 6 years ago

Thank you very much for your kind review, it means a great deal to us.

Posted 6 years ago

“Matt Fogarty and his team have been very efficient in providing assistance with the documents we need. We are happy to do business with them. Matt has gone beyond what is expected from him, providing solutions to new challenges.”

Helpful Report

Posted 6 years ago

We appreciate your business and thank you for your regular orders and trust placed in us. Matt

Posted 6 years ago

“We are tasked to obtain vital records for our clients and we found the Apostilles Group to be very efficient.”

Helpful Report

Posted 6 years ago

Thank you for your regular orders and trust placed in us, we appreciate your business. Matt

Posted 6 years ago

“Very efficient!! And the price is reasonable. Matt is very kind.”

Helpful Report

Posted 6 years ago

Thank you for being a regular customer, we appreciate your business a great deal. Matt

Posted 6 years ago

“It was easy and I received the support during the whole process. Thanks”

Helpful Report

Posted 6 years ago

Thanks Carolina :) It was a pleasure working with you.

Posted 6 years ago

“Good service. They were helpuful and always replay the emails that I sent. I recommend them.”

Helpful Report

Posted 6 years ago

Thanks Natali, and thanks too for recommending us to your friends and colleagues.

Posted 6 years ago

“Dear Matt, I have no complaint at all. I was a bit afraid in sending my PhD Diploma by post for not missing on the way to you and the way back. But, apart from this, all the work done by The Apostilles Group, was excellent. Certainly, I will indicate your service to any collegue of mine. Best regards Eduardo Melo”

Helpful Report

Posted 6 years ago

Hi Eduardo, We totally understand that it's nerve-wracking to send your Diploma Certificate abroad, that's why we offer courier collection and an email service too. Really happy everything went well for you. Matt

Posted 6 years ago

“Thank you very much, your service was very good, as a customer I was totally satisfied.”

Helpful Report

Posted 6 years ago

Thanks Ricardo, look forward to working with you again some day. Matt

Posted 6 years ago

“The Apostles Group were very friendly helpful and patient even though my request was particularly difficult. They did everything for me and then sent me the relevant documents to Russia. Kudos to their determination to complete close the job.”

Helpful Report

Posted 6 years ago

Hi Steven, Thank you so much for this review, it means a lot to us to have all of our best qualities spelt out by a customer. We try hard to be friendly, helpful and patient. No to mention determined. Thanks again! All the very best to you. Matt

Posted 6 years ago

“Matt as you may remember I had to re-apply for my documents three times due to the lengthy paperwork procedures I had to endure for my foreign residency application and although this was extremely distressing I cannot thank the Apostilles Group enough for easing the situation and meeting the deadlines and ever changing delivery addresses many thanks for your sterling effort.”

Helpful Report

Posted 6 years ago

Many thanks for your review Philip, always happy to help our regular customers as much as we can. Matt

Posted 6 years ago

“I am very grateful to The Apostilles Group for helping me apostille my document (it was a blessing in written form). I honestly liked their services very much. Their price was the lowest among the competitors (I have contacted six agencies); they have also guided me throughout the process. Very thankfully, Boris Grechin”

Helpful Report

Posted 6 years ago

Hi Boris, Many thanks for your kind words, it was a great pleasure working with you. Namaste Matt

Posted 6 years ago

“The service was fast and easy to follow. My documents arrived on time and with the specification I needed.”

Helpful Report

Posted 6 years ago

Hi Lina, Many thanks for your review, glad everything went well for you. All the best, Matt

Posted 6 years ago

“Very efficent service. Highly recommended.”

Helpful Report

Posted 6 years ago

Many thanks for your review Andy, Matt

Posted 6 years ago

“Quick response with all the necessary details and timeline. Got my attested documents and original diploma back on time and without any issues. Very happy with service, highly recommend. Thanks for the support!”

Helpful Report

Posted 6 years ago

Many thanks for your review :) Matt

Posted 6 years ago

“I got a good service level from The Apistilles Group and i can reccomend it for this kind of request”

Helpful Report

Posted 6 years ago

Many thanks for your positive review Robert, we hit a few bumps but we definitely got there in the end. Thanks for your patience. All the best, Matt

Posted 6 years ago

“We had no idea what we were doing. Our hands were held, we were reassured and we received everything perfectly. Can't recommend highly enough.”

Helpful Report

Posted 6 years ago

Hi Colette, Thanks so much for your review. We're more than happy to hold hands if that's what's necessary. Legalisation can be a bit of a minefield if you don't have any experience of it, we totally get that! All the best, Matt

Posted 6 years ago

The Apostilles Group is rated 4.8 based on 568 reviews