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The Apostilles Group Reviews

4.8 Rating 531 Reviews

100 %

of reviewers recommend The Apostilles Group

Company Reviews

4.8

Based on 531 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Apostilles Group:

The UK's leading provider for document legalisation, otherwise known as obtaining a Hague Apostille Certificate or Apostille Stamp

Visit Website

Phone:

0800 9788 966

Email:

info@theapostillesgroup.uk

Location:

17 Montgomery Drive, ,,
17 Montgomery Drive, ,
Tavistock
PL19 8JX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was very worried about not being able to fulfill my university application on time to enroll, but The Apostilles Group was so helpful and answered all of my questions within minutes. I received my document which needed to be delivered from the UK to Austria very promptly and it was in great condition. Super friendly, super quick. Can 100% recommend! :-)”

Posted 4 years ago

“excellent service, responsive team, accommodated special requirements without any delay or problems, highly recommendable”

Posted 4 years ago

“Matt and the aposstille team offered great service. Communication was easy, they responded immediately, the information provided or requested was clear. My documents arrived quicker than expected and were all correct. When I need apostile services in the future I will definitely go back to them. Yota”

Posted 4 years ago

“Great service that make themselves available for communication throughout the process.”

Posted 4 years ago

“I requested service as 2 week service and all the documents has been erified in 3 days. Well done”

Posted 4 years ago

“Everything was done on time. Good service”

Posted 4 years ago

“Great service.Highly recommend.”

Posted 4 years ago

“Ordered the 5 day option to get an ACRO certificate apostilled. ACRO certificate reached him at Saturday, he shipped it out for Apostille on Monday & the apostilled document reached him by Friday morning instead of Thursday evening. It was only after a lot of pressure that he shipped the document out on Friday evening, so that at least he would stay within a 6 day time period. If I hadn't done that he would have sent it out on Monday, which means he would be 3 days over what he had charged me for. I had said that I expect a refund of 10 GBP for the day that he surpassed what he charged me fore, but he responded in a very self-centered and immature way -- despite knowing that I took the 5 day option that is more expensive than what I had planned out because I was already in the country. A service that someone is paying for should be kept as offered by any means possible & not trying to postpone that even further by several days without offering a refund & even responding in a very irresponsible way. Can't recommend.”

Posted 4 years ago

I am so grateful for this review. Genuinely, it gives me a chance to show to the world what a good job I do actually do. First of all, there are deliberate inaccuracies in your review. The apostilled document did NOT reach me on Friday morning, but Friday afternoon and after the cut off point by which I could book a courier to collect it that day. Which you were informed of. So I did the next best thing and paid for it myself to get to the sorting facility at Heathrow as early as possible. I literally couldn’t do any more for you. The apostille was applied for as soon as possible. The apostilled document was shipped as soon as possible. You even got a free Scan & Send service which is unusually charged for. Some people are just never happy and I can’t help but wonder how many of these situations you get yourself in to with such an unreasonable attitude to completely unavoidable delays.

Posted 4 years ago

“Very friendly, efficient and super speedy service. Price seemed right (first time I've done this), great email contact each step of the way, highly recommend.”

Posted 4 years ago

“I had been in contact with another apostille group in London, left messages with nice receptionists but nothing, zero response to 4 phone messages, and 2 emails over 3 days Then I emailed this group by mistake and got a lovely response, very quickly. They found me a solicitor in London to do it very rapidly and would take care of sending the documents to the US for me. I would give them more than 5 stars if I could !”

Posted 4 years ago

“A very trustworthy, personalized and friendly service.”

Posted 4 years ago

“Efficient. Responded promptly to communication.”

Posted 4 years ago

“We are very happy and satisfied with prompt and efficient services we were provided. We hope for a long cooperation with THE APOSTILLES GROUP. Thank you Matt!”

Posted 4 years ago

“Although there was a delay with the service I hired, Matt was extremely helpful and did his absolute best to ensure that I got the documentation on time.”

Posted 4 years ago

“Great service,will find you next time if we have another application. We would like to recommend your service to others.”

Posted 4 years ago

“Fast service, good communication and got exactly what I needed.”

Posted 4 years ago

“This is the second time I have used the service and had the documents posted to Kazakhstan. Excellent service delivered in a timely manner.”

Posted 4 years ago

“In a panic to have certain doccuments sourced and apostilled urgently for my forthcoming wedding abroad, l contacted the Apostille Group via email. Matt helped me work through my list and provided much valued support. The information l requested was dealt with very quickly and efficiently. I would definitely recommend this group when requiring documents of this nature. If there were more than five stars to choose from l would have given ten! Sincere thanks to you Matt Viviane Horner 22 8.19”

Posted 4 years ago

“Service was very prompt and good value. All documents required received.”

Posted 4 years ago

“We used The Apostilles Group in 2015 and they provided clear guidance and a speedy service. On that basis we used them again in 2019 and yet again, the service was on point. Highly recommend.”

Posted 4 years ago

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The Apostilles Group is rated 4.8 based on 531 reviews