Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.22

4.2 Rating 1,287 Reviews

87 %

of reviewers recommend Swytch Bike

4.2

Based on 1,287 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Great system with room for improvement! I really love my swytch system, and the great customer service helped me with all the issues i had. Those were too much power (even on the lowest setting i have no pedal resistance), a flimsical magnetic pedal sensor that constantly has to be readjusted (apparently there‘s a better version out now) and a missing light kit (why not power lights that can be fixed to the bike over the system‘s battery?) which seems to be on the table for future development.

Swytch Bike 4 star review on 3rd April 2024

Nick Kater

Allows my wife and kid to ride the distance so we can enjoy long rides together as a family

Swytch Bike 4 star review on 18th March 2024

Faz

"I love it- like cycling but without all the boring bits! Super-easy to set up too. The only issue is the battery - I have a 15 mile ride to do, so bought the larger battery, but after a few goes it only just lasts for this distance. Wish I\u2019d opted for the integrated lights too as that would be so convenient."

Swytch Bike 4 star review on 4th March 2024

Anonymous

"Six months in and still working like a dream. \r\nThe customer care was amazing. The team were super helpful to answer all my questions without delay. An amazing product and amazing customer\/aftercare."

Swytch Bike 5 star review on 4th March 2024

Paul Imbusch

"Bought the Swytch kit for my wife so she could keep up with me. She loves it for the exercise, especially because you must be peddling for e-assist to function. Operation is very smooth and seamless when you begin to peddle. Now I can't keep up to her on inclines and into the wind."

Anonymous

"Difficult to fit to make work on a BB30 bottom bracket bike ( need an FSA insert shell and a cartridge bottom bracket) but can work no problem once thought about Brilliant once done but not a quick solution but can make it work."

Richard Harris ( Ex Bike Mechanic)

Anonymous

668

Anonymous

Anonymous // 01/01/2019

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Chad Steward

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“Excellent customer support and quality in product line, a snap to install. The addition to our 7 year old Bromptons has been great we ordered two units for our bikes which came to us during the height of Covid. Our first major ride was up a 4.5 km hill climb at 32 degrees followed by a second 8.5 km hill climb at 20 degrees. Both rides used less that one power bar, there are 5! We live at sea level surrounded by hills and mountains. Our motors worked flawlessly and climbed the hills as if we were on the flat. We still like to work our bikes for the exercise and have the option to turn the motors off with little or no resistance to our normal ride, but when it comes to hills, the Swytch Motors simply flattened them out! One of our units had a bit of an hiccup however the Swytch services reps (Laticia, Jonathan, Liam, and Martin) were excellent sending us advice and replacement parts in a timely manner. We are nearly 8000K away from London and yet we are an email away from support. We are looking forward to an updated battery pack for one of the units which I am sure will be arriving shortly and many more adventures on our Bromptons, thank you Brompton for a great bike and especially thank you SWYTCH for opening up a whole new world of fun!”

Swytch Bike 5 star review on 22nd May 2022

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Posted 1 year ago

Robert M

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“Swytch Customer service is fantastic. I reached them easily via WhatsApp Chat and on a separate occasion also via email when I requested a call back. They called back the same day and were very helpful and courteous. Highly recommend the product and the product support team. Really great solution to electrify an existing bike at a fraction of a purpose built E bike cost. Also much less likely to attract thieves or higher insurance premiums. 5 stars truly”

Swytch Bike 5 star review on 9th May 2022

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Posted 2 years ago

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Anonymous

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“I'm so happy with my Swytch ! Fitted so easily and works perfectly. And the customer service has been amazing throughout. Would definitely recommend !”

Swytch Bike 5 star review on 20th April 2022

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Posted 2 years ago

GP Dorset

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“Just fitted my Swytch kit, very impressed so far, would like to get a thumb throttle for it now. Plus I have signed up for the next run as I would like to get a kit for my wife's bike, plus one for another beach cruiser I have. Fitting was easy, took my time to make sure it was right and works great.”

Swytch Bike 5 star review on 18th April 2022

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Posted 2 years ago

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Anonymous

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“I am so unbelievably happy with my Swytch kit. I have health issues that meant that I had started to struggle riding my bike but having the Swytch has massively helped that. Its genuinely a life changer. I didn't need anything fancy just a bit of assistance so I don't have to peddle as much and so that hills were easier and this does just that. The delivery took a little while but they were up front about that and kept me updated along the way. I didn't mind a long wait anyway but in the end it arrived quicker than I had expected so I was very happy. Not to mention the fact that it was so easy to fit, took me and my dad no time at all, honestly the hardest part was attaching the zip ties and i probably could have easily done it on my own. Could not recommend this product and company more.”

Swytch Bike 5 star review on 15th April 2022

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Posted 2 years ago

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Anonymous

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“Good news universal kit arrived 4.12.2020 in great shape. Bad news pre order 18th May order locked 17th June 2020 delays due to demand for bike parts, covid, ship delays ever gentle ship anchored off Felixstowe for 2 weeks port in chaos, 2 weeks delay at customs due to covid. Good news Installation took 40 minutes had file my forks thank goodness not carbon fibre, one locking nut on upside down however easy to install. Yes wires visible and bike heavier, (but not going to lift it). A great piece of kit. I would recommend the product. Revitalised a 1996 khd Montana crest bike. Rides well. Thanks swytch.”

Swytch Bike 5 star review on 17th December 2020

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Posted 3 years ago

Erick Daniel

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“The swytch kit is convenient you don't have to buy a new bike rather, you can convert your old bike into an e-bike. I have the 500w wheel, which has been great so far. I usually use the padel assist function when I am going to work or school so I don't sweat. It also comes in handy after soccer practice that when I usually go all out (23-25mph). Swytch makes life easier, it's a great convenience. The only issue that I have is with mileage I bought the 50 mile battery pack but I barely get 15 miles going on pedal assist 3. If the swytch team could fix that, then this product would deserve 5 stars.”

Swytch Bike 4 star review on 8th September 2019

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Posted 4 years ago

Samsudin Mahd Ali

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“I ordered two 50 mile kits for my bromptons, a 2014 and a 2006 models. The older brompton needed extra care when fitting, otherwise it was just a matter of following the instructions. And not forgetting the wonderful community at the Swytch Support Forum where one can find a lots of helpful suggestions and tips. Our swytch bromptons make us go out and explore wonderful places!!!”

Swytch Bike 5 star review on 28th August 2019

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Posted 4 years ago

Andrew Murihead

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“Well worth waiting for my Swytch Bike Kit, very clear instruction manual & videos,I got so much pleasure in installing my kit,I’m 68 year of age ,it was so much fun and still is riding my bike with help from the electric motor ,it’s definitely going to prolong my cycle rides until I’m at least 90 ,looking forward to taking my Switch bike up to Scotland to do some rides I went on 25 years ago.”

Swytch Bike 5 star review on 22nd August 2019

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Posted 4 years ago

Peter Norton

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“The kits arrived, on time to our French address. They were very easy to fit to our vintage Marin San Rafael bikes. Just a small adjustment was made to the pedal sensor, and attached using sugary glue. Then the test...they performed brilliantly in the Millevache region of France, with steep climbs. We are so pleased with the kits. They are absolutely brilliant. When the power kicks in, it feels as if someone is pushing you from behind. We would recommend without hesitation the conversion!”

Swytch Bike 5 star review on 19th July 2019

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Posted 4 years ago

Swytch Bike is rated 4.2 based on 1,287 reviews