Hello, we're sorry to hear of the issue you've had with your Kimoto slippers. If you would like to discuss this further please get in touch with our customer care team at customer.services@moshulu.co.uk.
“I have always liked Moshulu, since first finding them when on holiday in Cornwall, many moons ago. We're lucky to have a (little) shop in Cirencester. The shoes are really comfortable, sometimes seeming a little more pricy than some others, but I guess you are paying for individuality and quality. Downside? Two I guess: a lack of half sizes - why only for larger feet, and choice of widths.”
“Moshulu is one of the best companies I have ever purchased from. Wonderful products, fast delivery & ease of return, if required. I can't praise them highly enough. I recommend them to anyone who'll listen!”