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iHasco Reviews

4.7 Rating 2,929 Reviews

93 %

of reviewers recommend iHasco

Company Reviews

4.7

Based on 2,929 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About iHasco:

We develop high-quality Health & Safety and HR compliance eLearning courses that help you comply with legislation!

iHasco have helped over 10,000 UK and European clients simplify their workplace training and easily work towards compliance with legislation. If you're looking for an engaging, interactive and simple training solution, why not get started with a free, no-obligation trial!

Visit Website

Phone:

01344 867088

Email:

hello@ihasco.co.uk

Location:

iHasco, 3 Arlington Square, Downshire Way,
iHASCO, 3 Arlington Square, Downshire Way
Bracknell Forest
RG12 1WA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For me, it would be more useful to be provided with the transcript/reading material and diagrams rather than a video. The sound on my laptop doesnt work therefore the videos weren't helpful. I think it would be better to provide people with the option of watching or reading.”

Really sorry to see you felt this way after completing our training. We do offer a transcript on all our courses and most now also have subtitles too. The links below will explain how to enable these if you have any additional training to complete. https://support.ihasco.co.uk/article/145-enabling-the-transcript https://support.ihasco.co.uk/article/236-enabling-subtitles-on-a-course Please do feel free to contact us on the support team if you have any questions at all. We are all more than happy to help.

“took ages to get to any point . boring .”

Thank you for your feedback. I was sorry to see you felt this way after completing our training.

“The equality and diversity training module is not helpful at all. As someone who has multiple 'protected characteristics', the course was not navigatable in a manner which allowed me to access it with any ease because of one of my 'protected charateristics' - disability. The course itself requires you to memorise definitions for types of discrimination which in no manner helps you actually be a less discriminatory type of person. I would have been better off spending the hour and a half it took me to complete the '30 minute' course meeting with colleagues from diverse backgrounds and speaking about the difficulties we all face on a day-to-day basis. A panel led discussion on this topic would also have been more effective. The course came across as a tokenistic acknowledgement of diversity with one person from almost every 'diverse' background. (We had the blonde woman in construction, the pregnant asian woman with stripe in her hair, the white man with beard and suspenders who was somehow eccentric or something, the Asian (china/Japan/ Taiwan) older 'buisness' man in a suit, the black woman presenting, the lighter skinned black woman in a suit, the stereotypical white man in a shirt and slacks, and the light skinned male presenter.) Some of the missing people include a sikh, a black man, a muslim, and a person with any sort of health issue affecting their life other than asthma, and a refugee. How many other different people could there have been? How many people taking the course noticed who was missing? How many people noticed colour choices for the graphics of 'people'? If you haven't noticed who was left out or the colour choices and then make a distinct action to speak up about who was left out- how effective is this 'training' other than to reinforce the mantra of these are the people we discriminate against and now you can label types of discrimination? What kind of practical help is this to open our eyes to everyone and how we treat them? How does this challenge us to look at what our initial impression of someone is and then actually make an effort to get to know the person without our initial impressions dominating our questions and filtering what we hear them say? This course does none of these things and only serves to make people feel they have accomplished something whereby they have only reinforced their already 'I'm not a racisit/judgmental person/person who discriminates' thoughts.”

“This course was amazing and very easy and clear to understand. I learned things that I was unaware of and never knew. It is very helpful not just for the people working but any normal dad to day living person. 😊”

Thank you for your lovely feedback 😊

“Modern Slavery course. Your course stated that there are more slaves now than at any time previously. Please provide statistics to back this up.”

Good Morning, Thank you for your feedback. We undertake extensive research when writing all our courses. Our Modern Slavery course does state there are more slaves now than at any time previously. We used the following sources for this information... The Migrant Help website: "There are more slaves in the world today than at any other point in history; an estimated 40 million men, women and children." https://www.migranthelpuk.org/Pages/Category/slavery-and-human-trafficking A quote from Fiona Bruce (MP) from the House of Commons: “Tragically, slavery is not merely an historical relic. In fact, more people are in slavery today than during all the years of the transatlantic slave trade between the 15th and 19th centuries combined. A staggering 40 million people globally are victims of modern day slavery.” https://hansard.parliament.uk/commons/2019-03-27/debates/EDF7F51F-F810-4AEF-B618-BC1F5EC2034F/ModernSlaveryAndVictimSupport An article from The Guardian:: "But more people are enslaved today than at any other time in history. Experts have calculated that roughly 13 million people were captured and sold as slaves between the 15th and 19th centuries; today, an estimated 40.3 million people – more than three times the figure during the transatlantic slave trade – are living in some form of modern slavery, according to the latest figures published by the UN’s International Labour Organization (ILO) and the Walk Free Foundation." https://www.theguardian.com/news/2019/feb/25/modern-slavery-trafficking-persons-one-in-200 Please do feel free to come back to me if you have any questions or if there is anything else I may be able to help with. Best Regards Amanda Lowndes

“All good models for training involve finding out what your participants know before firing information at them. This automatic tick-box exercise does not seem to have any interest in developing its participants knowledge or any respect for the time they spend doing it. A bad example of automation”

Thank you for your feedback. We respect and appreciate all feedback left for us. iHASCO is an E-Learning provider supplying organisations with courses to help them comply with their training requirements. Your training administrator will have decided which courses they wish their users to complete. If you do have any questions or if there is anything further I can help with please do feel free to come back to me.

“Absolute garbage I'm on tablets for depression and stress which was caused by my firm . They don't give a s*** it about its workforce this is all just to make themlook ike there doing their job”

I'm really sorry to see you are feeling this way. We are an external training provider your organisation has chosen to use. If there is anything I can do to help support you further please do feel free to contact me. Best Regards Amanda Lowndes hello@ihasco.co.uk

“Complete waist of time, thank you for waisting mine.”

Hi Pawel, I was sorry to see you felt this way after completing our training. Was there anything we could have done differently to improve this for you? I look forward to hearing back from you. Best Regards Amanda Lowndes

“Half of this is common sense. Making sure you don't leave you handbag in the middle of a walk way?”

“I had to do the course twice as the links had different content. The content the first time was different to the 2nd time. One section was the same. The 2nd time you cant skip or forward through the vids - there are too many”

“Precise and clear in detail, well presented video presentations”

Thank you for the lovely feedback - Did you mean to leave us 1 star? If there is anything else I can help with please do feel free to come back to me directly. Best regards Amanda Lowndes hello@ihasco.co.uk

“Really basic and irritating. My computer wasn't able to stream the video's very easily and so I spent about 2-hours clicking through. A waste of my busy schedule.”

Hi, Thank you for your feedback. I was really sorry to see you felt this way after completing the course. I will pass your thoughts onto our Creative & Development Team for further review. Please do feel free to come back to me if you have any questions or if there is anything else I can help with. Best Regards Amanda Lowndes hello@ihasco.co.uk

“35 mins too long. do I need to know I have 2sq metres of skin covering my body, billions of nerve endings and hundreds of muscles. Is it not more important that the people carrying out the tasks are wearing appropriate PPE. Found myself dropping off whilst watching the videos. presentation reminded me of "Vision On" half expecting Tony Hart to start splashing paint about.”

Thank you for your feedback. I was sorry to see you felt this way after completing our training. I will pass your thoughts onto our Creative & Development Team for further review. Please do feel free to come back to me if you have any questions or if there is anything else I can help with. Best Regards Amanda Lowndes

“crashed twice lost time became a lottery at the quiz stage”

Hi, I was really sorry to see you had this experience using our training. I would like to look into this further for you. Can I ask were you getting an error message at all? I look forward to hearing back from you. Best Regards Amanda Lowndes hello@ihasco.co.uk

“Not deaf-compatible, being forced to wait for the videos to finish when I read the transcript in half of the time the video takes was very frustrating.”

Hi, Thank you for your feedback. I was sorry to see you felt this way after completing our training. I have had a look at your account settings and I can see that your training administrator has enabled one of the additional features meaning users must watch videos in their entirety. If you have any questions, or if there is anything else I can help with at all please do feel free to come back to me. Kind regards Amanda Lowndes hello@ihasco.co.uk

“Patronising to say the least”

Hi, I was really sorry to see you felt this way after completing our training. Could I ask which course you completed please so I look into this further with our Creative & Development Team. I look forward to hearing back from you Best Regards Amanda Lowndes hello@ihasco.co.uk

“why can you use stereotypes here yet in all the other training you tells us it is bad. also some of your environmental data is at best questionable.”

Hi Peter, Thank you for your feedback. I am sorry to see you feel this way. To enable me to look into this further for you could you please let me know which course you are referring to? I look forward to hearing back from you. Best Regards Amanda Lowndes hello@ihasco.co.uk

“Far too long”

Thank you for your feedback after completing our training yesterday. I was sorry to see you felt the training was too long. Could I ask you to message me with which course you completed so I can look into this further for you with our Creative & Development Team? I look forward to hearing back from you. Best Regards Amanda Lowndes hello@ihasco.co.uk

“I couldn't access all the slides, it just said "The media could not be loaded, either because the server or network failed or because the format is not supported." I had to use the transcript instead, which was not ideal!”

Hi Adam, Thank you for your feedback after completing our training the other day. I was sorry to see you had this experience of us which left you feeling this way. Looking into this further that error message occurs when our videos are being blocked or filtered via a proxy or firewall. To rectify this, our domains will need to be allowed. Our web application requires access to a number of additional third-party provider domains in order to operate correctly. You will need to white-list the relevant domains if your proxy blocks requests from non white-listed domains. Please ensure that the following domains are accessible by users from within your network: Web Application *.ihasco.co.uk (required) Video CDN *.vimeocdn.com (required) dinkzf7kdq72s.cloudfront.net (alternate - optional) Document CDN s3-eu-west-1.amazonaws.com/ihasco-application-data-public (required) We primarily use Vimeo for video playback but if you are unable to allow access to this domain we can provide you with content via Amazon CloudFront on request. If you have problems allowing these domains, please contact support@ihasco.co.uk for further guidance.

“Not tailored to the organisation at all, long winded, more in depth than "awareness" suggests for mandatory training”

Thank you for your feedback after completing our training the other day. I was sorry to see you felt this way. Could I ask which course you completed please? I can then investigate further and ensure your organisation is using the most relevant training. I look forward to hearing back from you. Best Regards Amanda Lowndes hello@ihasco.co.uk

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iHasco is rated 4.7 based on 2,929 reviews