iHasco Reviews

Name: iHasco
Address: iHasco, 3 Arlington Square, Downshire Way, iHASCO, 3 Arlington Square, Downshire Way, Bracknell Forest
Rating: 4.65

4.7 Rating 2,992 Reviews

93 %

of reviewers recommend iHasco

4.7

Based on 2,992 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About iHasco:

We develop high-quality Health & Safety and HR compliance eLearning courses that help you comply with legislation!

iHasco have helped over 10,000 UK and European clients simplify their workplace training and easily work towards compliance with legislation. If you're looking for an engaging, interactive and simple training solution, why not get started with a free, no-obligation trial!

Visit Website

Phone:

01344 867088

Email:

hello@ihasco.co.uk

Location:

iHasco, 3 Arlington Square, Downshire Way,
iHASCO, 3 Arlington Square, Downshire Way
Bracknell Forest
RG12 1WA

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Far too long”

Helpful Report

Thank you for your feedback after completing our training yesterday. I was sorry to see you felt the training was too long. Could I ask you to message me with which course you completed so I can look into this further for you with our Creative & Development Team? I look forward to hearing back from you. Best Regards Amanda Lowndes hello@ihasco.co.uk

“I couldn't access all the slides, it just said "The media could not be loaded, either because the server or network failed or because the format is not supported." I had to use the transcript instead, which was not ideal!”

Helpful Report

Hi Adam, Thank you for your feedback after completing our training the other day. I was sorry to see you had this experience of us which left you feeling this way. Looking into this further that error message occurs when our videos are being blocked or filtered via a proxy or firewall. To rectify this, our domains will need to be allowed. Our web application requires access to a number of additional third-party provider domains in order to operate correctly. You will need to white-list the relevant domains if your proxy blocks requests from non white-listed domains. Please ensure that the following domains are accessible by users from within your network: Web Application *.ihasco.co.uk (required) Video CDN *.vimeocdn.com (required) dinkzf7kdq72s.cloudfront.net (alternate - optional) Document CDN s3-eu-west-1.amazonaws.com/ihasco-application-data-public (required) We primarily use Vimeo for video playback but if you are unable to allow access to this domain we can provide you with content via Amazon CloudFront on request. If you have problems allowing these domains, please contact support@ihasco.co.uk for further guidance.

“Not tailored to the organisation at all, long winded, more in depth than "awareness" suggests for mandatory training”

Helpful Report

Thank you for your feedback after completing our training the other day. I was sorry to see you felt this way. Could I ask which course you completed please? I can then investigate further and ensure your organisation is using the most relevant training. I look forward to hearing back from you. Best Regards Amanda Lowndes hello@ihasco.co.uk

“There simply wasn't enough material to justify 66 slides and an hour of listening - this could easily have a) either been condensed into 30 mins or needed b) more complex information to justify a full hour of my time. Some of it was also much too basic to be useful - e.g. children can behave unpredictably in a fire, curtains are flammable... learners learn better when you assume they are intelligent and already expert. I'd also change 'schools' to 'educational establishments' as I was asked to watch this because I have a Higher education job. Some of the videos were also too short to be useful/necessary - esp towards the end. There was also a tech glitch which meant even though I'd seen every slide the presentation made me start again rather than let me go through to the test. Too many 'male experts' also - where is the woman firefighter or woman presenter? - it should at least have been one of each. Too white too - ethnic diversity was nowhere to be seen. Do make it shorter with the existing info, or more complex and the same 1 hour length.”

Helpful Report

Good Morning, Thank you for your feedback after completing our training the other day. We appreciate all feedback as it helps us to improve our training content and user experience. I will reflect this back to our Creative & Development Team to review. We endeavor to make all our training as diverse as we can using a range of presenters and actors across all our training courses. Due to some courses being filmed on the same day sometimes this can be challenging. Please do feel free to come back to me directly if there is anything more I may be able to help with. Thank you again. Best Regards Amanda Lowndes hello@ihasco.co.uk

“Course not related to those of us outside UK were different legislation is in effect for many of the issue raised.”

Helpful Report

Thank you for your feedback. Our training courses are designed for and aimed at UK organisations and as such reflect UK legislation. We do have a number of clients who use choose to use our training for overseas branches as you have found. Your training administrator will be able to advise you of relevant legislation for where you are based. Please do feel free to come back to me if there is anything else I may be able to help with. Best Regards Amanda Lowndes hello@ihasco.co.uk

“A complete waste of my working time”

Helpful Report

Hi James, Really sorry to see you feel this way! Are there any ways we could have improved the training in your opinion? Please let me know if there is anything else I can help with? Kind regards Amanda Lowndes hello@ihasco.co.uk

“i hated every bit”

Helpful Report

Hi Andrew, Really sorry to see you felt this way after completing our training. We do appreciate all feedback. Are there anyways in particular you feel we could have improved the course? Kind regards Amanda Lowndes hello@ihasco.co.uk

“Driven me mental”

Helpful Report

Hi Minhaz, I was sorry to see you felt this way after completing our training. Are there any ways in particular we could have improved the experience for you? Kind regards Amanda Lowndes hello@ihasco.co.uk

“Thanks for making me feel like a white, middle aged, none-tattooed, racist misogynist. A deeply shallow and patronising training module that takes a stance that everybody is bad for thinking "things" and we need brainwashing by the thought police. This module dismisses years of common sense, experience and empathetic management in one swipe and assumes that no-one has any of these traits.”

Helpful Report

Good Morning Really sad to see you felt this way after completing one of our training courses! I will pass your feedback and thoughts onto our Creative & Development Team so they are aware, Are there anyways you feel we could have improved the training content and experience? Please feel free to come back to me directly if there is anything I can help with. Best Regards Amanda Lowndes hello@ihasco.co.uk

“The course was tedious. UX was poor. Content was dismal and condescending.”

Helpful Report

Hi Jonathan, Thank you for your feedback. I was sorry to see you felt this way after completing our training. We appreciate and respect all feedback. Could I ask you to email me directly with some more information (which course you completed) so I can look into this further. I look forward to hearing back from you. Kind regards Amanda Lowndes hello@ihasco.co.uk

“Having previously completed this course, this was a refresher course for me, so was way too long, and no way to speed up the videos. I complete many online courses and often find that the delivery is too slow and so increase the speed; it would be good to be able to do the same here. As a teacher with a degree, masters degree and teaching qualifications, the questions were rather an insult to my intelligence.”

Helpful Report

Thank you for your honest feedback after completing our training. All feedback is gratefully received and appreciated. I was sorry to see that you felt this way. I believe your organisation may have enabled an additional feature for the training that means the videos cannot be skipped and must be watched in their entirety. I will make sure our Creative & Development Team are aware of your feedback. Please do feel free to contact me if there is anything else I can help with. Kind regards Amanda Lowndes hello@ihasco.co.uk

“Dont class this as adequate training for our role.”

Helpful Report

Hi Barry, Would you mind emailing me directly with a bit more information please so I can look into this further for you? I just need to know your company name and the course you are referring to please. I look forward to hearing back from you. Best Regards Amanda Lowndes hello@ihasco.co.uk

“Not very useful”

Helpful Report

Hello, Thank you for your honest feedback. I was sorry to see you felt this way after completing our training. Can I ask why? Is there anything we could have done differently to improve the experience for you? I look forward to hearing back from you. Kind regards Amanda Lowndes hello@ihasco.co.uk

“The course was tedious.”

Helpful Report

Good Morning Jonathan, Thank you for your honest feedback. I was sorry to see you found the training tedious. Are there anyways you feel we could have improved the course content and experience for you? Kind regards Amanda Lowndes hello@ihasco.co.uk

“Ok for new-comers to IT use but to someone who has been using systems for over two decades it was too basic and patronising.”

Helpful Report

I was sorry to see you felt this way after completing our training. We do appreciate and respect all feedback. Please do feel free to contact me directly if you have any would like to discuss this further or if there is anything else I could help with. Best Regards Amanda Lowndes hello@ihasco.co.uk

iHasco is rated 4.7 based on 2,992 reviews