The Apostilles Group Reviews

Name: The Apostilles Group
Address: 17 Montgomery Drive, ,, 17 Montgomery Drive, ,, Tavistock
Rating: 4.83

4.8 Rating 567 Reviews

100 %

of reviewers recommend The Apostilles Group

Company Reviews

Metrics

Info

4.8

Based on 567 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Apostilles Group:

The UK's leading provider for document legalisation, otherwise known as obtaining a Hague Apostille Certificate or Apostille Stamp

Visit Website

Phone:

0800 9788 966

Email:

info@theapostillesgroup.uk

Location:

17 Montgomery Drive, ,,
17 Montgomery Drive, ,
Tavistock
PL19 8JX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had a great experience working with Matt. He was clear, helpful and transparent, with a fast turnaround time. Thanks Matt!”

Helpful Report

(Tavistock) - Posted 9 months ago

“Quick and with good communication. Can be done entirely remotely”

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Posted 1 month ago

“Highly recommended! I was able to communicate promptly via WhatsApp to clarify any queries prior to my order. Once my order was placed, I received a message to advice me of an estimate time for completion which exceeded my expectations. I was very happy with the delivered apostilled. Overall a very efficient and reliable service.”

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Posted 2 months ago

“Fast, efficient, and top-notch service. Excellent communication through WhatsApp, allowing for quick and constant updates. Outstanding customer service—I can't recommend them enough!”

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(Tavistock) - Posted 3 months ago

“Absolutely fantastic service from the very first enquiry. I was well informed every step of the way and I would definitely recommend and use their services again.”

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Posted 4 months ago

“The Apostilles Group/Matt provided an outstanding customer experience. I required a solicitor certified document with Apostille stamp. The communication through WhatsApp was prompt and professional, the fee, I paid was most competitive. I received my document in good order within the advertised and agreed time frame. Matt was patient and understanding when I verified his/The Apostilles Group's authenticity over the phone, calling back the number advertised on their website, double checking their bank details. I also verified the Apostille ID provided, through the relevant gov/uk website. Everything is 100% genuine. I can only recommend this service. Thank you for your help.”

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Posted 5 months ago

“Matt from The Apostilles Group sorted out my document electronically quickly. I am a happy customer and would recommend this company!”

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Posted 6 months ago

“They provided a good service, overcoming some problems along the way.”

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(Tavistock) - Posted 9 months ago

“I was disapointed that although I paid for expidited service this was not possible and not received despite paying more. I understand that some of the circumstances were beyond TAGs control, but given additional fees this wasn't satisfactory. Responsiveness and coordination were generally good, and the items were delivered as asked.”

Helpful Report

(Tavistock) - Posted 9 months ago

Thank you. Looking back at what happened here, I can totally agree with you. We were caught out by the GRO not having a copy of the certificate in question (in this instance) and having to then deal directly with the Register Office that originally issued the document. They had no express service available and were further suffering from substantial delays themselves. It was a difficult situation for sure and from this, we will be updating our terms & conditions of the express service in relation to the ordering of certificates. Truly sorry for any inconvenience caused and grateful for the learning point.

Posted 9 months ago

“Excellent service. Will be returning for some further requests soon.”

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(Tavistock) - Posted 9 months ago

“Excellent and outstanding service, extremely quick and receiving the documents at home before the expected time. I strongly recommend Apostilles Group.”

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Posted 9 months ago

“Communication was key here and the WhatsApp chat was really helpful with confirming details and updates. There was a slight delay which was out of both parties control but with the instant communication it helped. Good service all round and would recommend.”

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(Tavistock) - Posted 9 months ago

“Second time I have used The Apostilles Group. Quick, efficient, stress-free service. Would recommend.”

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(Tavistock) - Posted 9 months ago

“Reliable Great service. Precise The best place to get legalizations in uk”

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(Tavistock) - Posted 9 months ago

“The service lived up to my expectations.”

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(Tavistock) - Posted 9 months ago

“Matt has been amazing with his apostille services and communicated with me through the entire process. There was a little error which happened from the delivery couriers side however Matt immediately sorted this out for me as I was flying out the week after and need the documents for my visa. Fantastic service and great communication.”

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(Tavistock) - Posted 9 months ago

“Very professional and reliable company Great service”

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(Tavistock) - Posted 9 months ago

“Excellent service....”

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Posted 9 months ago

“Matt provided exactly the service we requested. I had the feeling it was always a personal service. Thank you”

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Posted 9 months ago

“Excellent service. Will be using again in the future”

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Posted 9 months ago

The Apostilles Group is rated 4.8 based on 567 reviews