5 STAR COURSES Reviews

Name: 5 STAR COURSES
Address: MATRIX HOUSE, GOODMAN STREET, LEEDS, LS10 1NZ, LEEDS
Rating: 4.87

4.9 Rating 127 Reviews

99 %

of reviewers recommend 5 STAR COURSES

Company Reviews

Metrics

Info

4.9

Based on 127 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About 5 STAR COURSES:

We are a Leeds-based online training company, specialising in education and training courses.

Visit Website

Phone:

0207 183 9082

Email:

sales@5starcourses.co.uk

Location:

MATRIX HOUSE, GOODMAN STREET, LEEDS, LS10 1NZ
LEEDS
LS10 1NZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great course, helpful tutors and simple platform to use. I really enjoyed completing the units and found it quite easy. Some of the criteria was a little repetitive, combining the criteria would solve this. Also an email contact would be helpful as I couldn’t always call the helpline.”

Helpful Report

Thanks for this feedback, we will take the improvements you suggested on board!

“I have completed many qualifications with 5 Star Courses. The reasoning for me returning time after time is down to simplicity. There is no confusing sign-up process, no pushy sales techniques, and most importantly, completing a qualification in your own time without deadlines to meet. Perfect for those with busy schedules who want a qualification and can do the assignment work dipping in and out when free time permits. My experience from start to finish, the customer service process, from the welcome call to the continued support through telephone calls and emails, has been excellent. My work was marked on time, and good developmental feedback was provided, helping me achieve the qualification. I have had negative experiences with training providers in the past who have let me down and promised all sorts to get my business. That's certainly not my experience with 5 Star Courses, which is why I will continue to return. My experience can only be described as being positive and excellent. In summary for simplicity, choose 5 Star Courses. They are the Ronseal effect "They do exactly what they say on the tin".”

Helpful Report

“Excellent course and teaching material. Staff were very supportive during COVID and were always willing to assist with observations. I wish I signed up for this instead of the Teacher training. I would have saved a bundle and been properly trained to teach.”

Helpful Report

“I really enjoyed the course and I have gained a lot of knowledge and skills. I would recommend the course to other people.”

Helpful Report

Hi Fauzia, Thanks for leaving this review. We are glad you had a positive experience with us. Thank you for choosing us to do your accredited course and good luck in the future!

“I have completed my level 5 course, it wasn't easy due to the schedule of my job but I made it and I want to say big thanks to Elizabeth and to every other people who picked my calls. There is a saying striving for success without hard work is like trying to harvest where you haven't planted once again BIG THANKS TO 5 STAR COURSES.”

Helpful Report

“Completed the Level 4 Certificate of Education and Training. At first was dubious about how much support I would be given to complete the work but really happy with the support provided during the 6 months it took to complete the qualification. Platform easy to navigate around and upload work to. E mails or phone calls were always responded to in a day or so. Reports marked within 5 days or less and useful feedback provided. Would definitely use this company again.”

Helpful Report

“I have completed number courses with 5starcourses great team.”

Helpful Report

“I completed education and training level 5 . Good company . Good value . Good course. Support are really nice.”

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“5 Star Courses have been brilliant from the word go. I had originally enrolled onto the same course with a different provider but unfortunately they went under - with all of my work! I had to enrol to complete the course again and the support and excellence from 5Star Courses has been amazing. It has made my experience so much more enjoyable. To top it off, I needed this qualification to complete my QTLS and had a deadline of 12 weeks. 5Star Courses have been so efficient and speedy that they enrolled me, marked my work and sent my certificate in 10 weeks. Thank you to everyone in 5Star Courses, from the guys on the phone to the assessors. All of you have made my experience a better one. I will look to complete further qualifications with you.”

Helpful Report

“5 Stars courses is the best place to study your accredited courses. At first I always thought their quality and deliverables will be less but I was wrong although I haven't completed my Level 6 NVQ Diploma in Occupational Health and Safety Practice but due to their unlimited tutor support and Rapid marking response I have been able to recommend and get three of mine friends to get onboard with 5Starcourses and they are also glad with their services.”

Helpful Report

“I have just singed up for my 3rd course in two years and highly recommend 5 star. Initially, I confess I was concerned that the low prices might be an indication of quality but decided to give it a try. I have been extremely impressed every step of the way and the communication and support has been excellent. I would highly recommend this provider and look forward to continuing my professional development with them.”

Helpful Report

“What can I say, I've been extremely impressed by the efficiency of marking and turnaround of final certificate. The support available has been great (thanks Kate). Completed 2 of 3 courses so far. If you're looking for an Assessing and Teaching qualification, this provider is one of the best out there. Only suggestion would be that the e-portfolio could be updated. The assignments and learning material section are a little cluttered but that's just me.”

Helpful Report

Hi Joshua, thank you very much for your kind words and your constructive feedback. We are glad that you are satisfied with our service and we will pass on your kind words to your tutor and other members of staff. We wish you every success in the future and hope to see you complete another course with us soon!

“Excellent help and advice when needed. Hard work, but that’s to be expected. Would definitely recommend!”

Helpful Report

Hi Charlotte, thank you very much for your kind words. We are glad that you are satisfied with our service and we will pass on your kind words to your tutor and other members of staff. We wish you every success in the future and hope to see you complete another course with us soon!

“5 Star Courses can only be described as top class and for me, have been excellent. Helpful staff are always willing to chat over the course and qualification details to help make the right choice for you — no hard sell at all with a very friendly approach. Any queries are quickly dealt with at ease. The courses are well structured, informative, but, most importantly, encourage reflection and research. The feedback and assessment marking and guidance to help you succeed is exceptional. My experiences with the 5 Star team and the learning journey can only be described simply by one word, which is "outstanding." The courses offered and the range of choice will keep me coming back. I learn when I want and have time to learn, which works in conjunction with my schedule, and 5 Star Courses allow me to achieve that.”

Helpful Report

Hi Paul, thank you very much for your kind words. We are glad that you are satisfied with our service and we will pass on your kind words to your tutor and other members of staff. We wish you every success in the future and hope to see you complete another course with us soon!

“After receiving access to the online support portal, I found it easy to navigate through, with good support material and examples. The assessments were easy to follow and the additional support from the team was great. I would recommend the course and the company. Many thanks”

Helpful Report

Hi Wayne, thanks for the feedback! It's great to hear that you had a good experience with the service and we will pass on your kind comments to the team. We wish you luck in your career and hope to see you complete another course with us soon!

“This was a very good course, and one I would highly recommend. The learning resources provided were clear, relevant and useful. The assignments and work I submitted was marked promptly with relevant feedback given by the 5Star team. All this support has allowed me to complete this course in my planned timeframe of 4 months.”

Helpful Report

Hi Trevor, thank you very much for your feedback! We are really happy that you had a good experience with the service and we will pass on your kind comments to the Support Team. Congratulations on completing your course! We wish you luck in your career and hope to see you complete another course with us soon!

Hi Trevor, thank you very much for your feedback! We are really happy that you enjoyed your experience with our service and we will pass on your kind comments to the team. We wish you luck in your career and hope to see you complete another course with us soon!

“I enjoyed working through the course. The website is clear and straightforward to use. There is good information and support available from learning materials on the site. I also received effective feedback from my tutor on how to improve on work submitted or what I needed to include. Highly recommended.”

Helpful Report

Hi Samantha, thanks so much for this feedback! We are really happy that you had a good experience with the service and we will pass on your kind comments to the team. We wish you luck in your career and hope to see you complete another course with us soon!

“Very positive experience - efficient and responsive On line system was user friendly - feedback was constructive and useful. Highly recommend”

Helpful Report

Hi Gill, thank you very much for your feedback. We appreciate your kind comments and we hope to see you complete another qualification with us soon!

“All the star are very supportive especially Ellie and Kate. I would like to thank them for all the support in which they gave me. Kate you are a fantastic tutor.”

Helpful Report

Hi Jennifer, thank you very much for your kind words. We will ensure that Kate and Ellie receive your feedback and we hope to see you complete another course with us in the near future!

“I have recently completed my Level 5 Diploma in education and training with English literacy, which wouldn’t have been possible with the help of my tutors Kate and Ellie. I am especially grateful to Ellie who gave clear and consise instructions. Thank you! I would highly recommend this provider to everyone who would like to study. Support is always at hand, and service is very friendly.”

Helpful Report

Hi Fozia, thanks so much for this feedback! We are really happy that you had a good experience with the service and we will pass on your kind comments to both Kate and Ellie. Congratulations on completing your course! We wish you luck in your career and hope to see you complete another course with us soon!

5 STAR COURSES is rated 4.9 based on 127 reviews