Name: WOWooO
Rating: 4.89

Merchant Metrics


Shipping & Delivery
delivery methods	Courier, Postal Service
average delivery time	Within 5 Days
on-time delivery	98%
accurate and undamaged orders	98%
Customer Service
communication channels	Email, Live Chat
queries resolved in	Under an hour

Visit Website

Phone:

0330 6600 969

Email:

wow@wowooo.com

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“Excellent service 👍”

Helpful Report

Posted 1 day ago

“Great company, helped me to find the right adaptor and sent the item quickly. Great price also would recommend”

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Posted 6 days ago

“Despatched the item promptly to address requested. It was great and fitted the need.”

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Posted 1 week ago

Thank you for the positive review!

Best regards

Robin

Posted 1 week ago

“Easy to order, product came quicker than I expected. All good!”

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Posted 2 weeks ago

Thank you for the positive review, it's really appreciated!

Best regards

Robin

Posted 2 weeks ago

“The company is very efficient on delivery. I have yet to test the overshoes as I bought them specifically for a holiday which includes a farm visit. I didn't want to take up my luggage allowance with weight and size of conventional wellies and couldn't find what I had in mind in any shoe shop or Millets or John Lewis but couldn't believe there was nothing in the way of 'fold up' wellies available. Well done WOWooO and fingers crossed the footwear will pass the test. My 9 year old grand daughter was well impressed, but her mother scathing. However, I haven't purchased with a view to launching a modelling career!”

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Posted 3 weeks ago

Thank you for a great review. "My 9 year old grand daughter was well impressed, but her mother scathing ..." LOL

We really like the Feetz wellies and they've been created by a small UK company. Ideal for travel and festivals if not the catwalk!

Best regards

Robin

Posted 3 weeks ago

“The item was exactly as it looked online. Beautiful. Unfortunately it didn’t quite fit with my decor and I was impressed by the swift response from WowooO when I emailed them to ask for a return address. I actually got a response from a human within a few hours and Robin was most helpful.”

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Posted 1 month ago

Thank you for the positive review, we try our best!

Best regards

Robin

Posted 3 weeks ago

“Unbelievably good delivery and best price I could find. Exceeded expectations. Will definitely use again.”

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Posted 1 month ago

Thank you for the positive review, it's really appreciated!

Best regards

Robin

Posted 3 weeks ago

“Excellent service, delivery earlier than promised.”

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Posted 1 month ago

Thank you for the positive review, it's really appreciated!

Best regards

Robin

Posted 1 month ago

“Great product, fast delivery, competitive prices”

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Posted 1 month ago

Thank you for the positive review, it's really appreciated!

Best regards

Robin

Posted 1 month ago

“Outstanding service. Great prices and fantastic delivery. Ordered Friday, arrived very first thing Saturday. Much better service than ama$on.”

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Posted 1 month ago

Thank you for the positive review, and for taking the time to write a product review, it is really appreciated!

Best regards

Robin

Posted 1 month ago

“arrived well packaged and on time. Shame about the product”

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Posted 2 months ago

Thank you for the positive review, and for taking the time to write a product review. We appreciate the feedback either way! I'm sorry the product was disappointing and have replied to you separately about that.

Best regards

Robin

Posted 1 month ago

“I emailed Wowooo as I had an after sale query and the customer service I received back from them was excellent. They responded the same day with a really nice email, sorted out my query, to my absolute satisfaction, without any trouble at all. This is the first time I have purchased anything from Wowooo but I would definitely purchase from them again in the future.”

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Posted 2 months ago

Thank you for the lovely review, it is really appreciated!

Best regards

Robin

Posted 1 month ago

“Fair price and fairly prompt delivery.”

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Posted 2 months ago

Thank you for the positive review!

Best regards

Robin

Posted 2 months ago

“This company and the customer services team are nothing short of amazing. They have been fantastic to deal with from start to finish. The ordering process was no problem at all, the deliveries were very quick and albeit there was a fault with an item, the company were very quick to resolve it to my satisfaction. Will certainly be using them again. Kind regards Anthony”

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Posted 2 months ago

Thank you for the positive review and for all of the product reviews! We'll find an alternative to the large snowman that had issues, there was a couple that had quality problems so we won't re-stock it. I'm glad all the other decorations went well!

Best regards

Robin

Posted 2 months ago

“Quick dispatch and excellent communication. Would recommend!”

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Posted 2 months ago

Thank you for the positive review, it's really appreciated!

Best regards

Robin

Posted 2 months ago

“Beautiful and wonderfully made. Very relaxing. It’s worth everything and more❣️”

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Posted 2 months ago

Thank you for the positive review and the product review, I'm really glad you like the product!

Best regards

Robin

Posted 2 months ago

“The transaction went well and the item was listed as dispatched within 24 hours from order. The received product was as expected and in good condition. The only disappointment was the lack of delivery information from the link to Royal Mail, with the only notification posted was that they attempted to deliver when I was out. The parcel was left at my local post office which I collected.”

Helpful Report

Posted 2 months ago

Thank you for the positive review and for the feedback. For some orders the tracking number isn't really a tracking number and only shows delivery confirmation. Express deliveries always have full tracking if needed. We will look to clarify this is the shipping confirmation emails.

Best regards

Robin

Posted 2 months ago

“Excellent company, fast and efficient service and great customer service. Highly recommend.”

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Posted 2 months ago

Thank you for the positive review, and also for taking the time to do a product review, it's really appreciated!

Best regards

Robin

Posted 2 months ago

“Very helpful & efficient customer service, speedy delivery”

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Posted 2 months ago

Thank you for the positive review, and also for taking the time to do a product review, it's really appreciated!

Best regards

Robin

Posted 2 months ago

“Beautiful Christmas globe really pleased with grandchildren loved it”

Helpful Report

Posted 2 months ago

Thank you for the positive review and for doing a product review, it's really appreciated!

Best regards

Robin

Posted 2 months ago

WOWooO is rated 4.89 based on 271 reviews

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