Wow Camping Reviews

4.8 Rating 7,549 Reviews
97 %
of reviewers recommend Wow Camping
4.8
Based on 7,549 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wow Camping Reviews
Visit Website

Phone:

023 8027 6529

Email:

reviews@wowcamping.co.uk

Location:

Wow Camping Unit E Eagle Close Chandlers Ford, ,
Eastleigh
SO53 4NF

Stated that hose and regulator were part of order online but then told me differently after bbq had arrived. Don’t sell any spare parts at all either.
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Posted 4 years ago
Still waiting for replacement "Figure of 8" extrusion, to replace the damaged ones received in May. Brian Halloran
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Posted 4 years ago
The price and the product, no complaints. Regatta Backpack, very good. However, after over a week waiting for it, I had to email to remind them to post it. 3 days later it arrived. I'll bear them in mind for future purchases, but won't be racing back
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Posted 4 years ago
In product photo showed yellow fishing rod. Turned out to be blue when delivered.
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Posted 4 years ago
Order completed and accepted. Payment sent. 2 emails, 8 mins apart the following day. 1 saying no longer available as too many orders, the latter confirming delivery time. Call to company who confirmed cancellation, blaming new computer system. Won't use again.
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Posted 5 years ago
Item very good. Ordering easy. Delivery service of Hermes very bad
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Posted 5 years ago
Despite of what was clear on the website, the grill plate did not fit as a replacement for my skottel braai. The response from Vanessa to my querie wasn’t helpful. I have returned the grill plate.
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Posted 5 years ago
Product arrived broken e-mail sent to company, reply back was asking me to send a picture of the broken part, no problem in doing that but have not been able to send e-mail as it comes back as the company has been black listed. So who knows.
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Posted 5 years ago
Sorry to hear you have had trouble sending us an email. We did have trouble with one of our email addresses. It was the email addresses that was black listed rather than our company. Please send to sales@wowcamping.co.uk instead. Sorry for the inconvenience. The situation is being resolved by our IT dept.
Posted 5 years ago
The unit was bent on arrival. It doesn’t maintain temperature and heats unevenly. Not good quality and not good value for price. Will be looking into returning it.
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Posted 5 years ago
Dear Jessica, Sorry to hear you are not happy with your recent order. Our customer service team will contact you separately to arrange for the return and refund. Regards , Wow Camping.
Posted 5 years ago
After receiving a damaged item I sent photos of the damage and still had no response over a week later
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Posted 5 years ago
The packaging was inadequate. Our camping stove arrived dented in several places, as this doesn’t affect the functionality of the stove we chose not to have it replaced. Also we have no way of knowing what condition the replacement would arrive in. So all wow camping have to do is get it to the customer with out damage, and they failed.
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Posted 5 years ago
So sorry to hear your stove arrived damaged. If you would like to contact our customer service dept directly they can arrange a replacement.
Posted 5 years ago
Ordered two sets of plates and bowls. Order confirmed and mail sent that it had been despatched. Then another mail to say they only had one set left - this we have received. Full postage has been charged - same as for the two sets! If they didn’t have the stock - they should not have taken the order.
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Posted 5 years ago
Wow Camping is rated 4.8 based on 7,549 reviews