Head Bear Reviews

Name: Head Bear
Address: World of Bears, 20 lower middle street, Taunton, Somerset
Rating: 4.89

4.9 Rating 1,263 Reviews

97 %

of reviewers recommend Head Bear

4.9

Based on 1,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Head Bear 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service, packaging and delivery were all very good, the dissapointment was the Steif bear itself which looked quite a bit different from the images on the website, but even so, he's a lovely bear and was a pressie for our new granddaughter and they love him.”

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Posted 1 year ago

“Was very pleased with my purchase of a Bunny Rabbit in readiness for the new ‘arrival’ . I was delighted with how quickly the item arrived and It was very easy to order on your website.”

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Posted 1 year ago

“twin granddaughters love them personally I have not seen them.”

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Posted 1 year ago

“Bear came in a nice bag and I liked the 'head bear' communication. However, slightly concerned that it was for a new born baby and loose fur and fluff was visibly coming off it. We always buy a steiff bear for our grandchildren when born and have never experienced this before. As I needed to give him urgently I didn't have time to query this, so just gave him a good brush in the hope that this will cure it and will monitor the situation.”

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Posted 1 year ago

“Top quality soft toy for new grandson born January 2024”

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Posted 1 year ago

“Not cheap but did exactly as promised! Recommend!”

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Posted 2 years ago

Glad you like the Steiff that you purchased. Thank you for your feedback and custom

Posted 2 years ago

“Lovely item ordered but let down with packaging looked tatty and could easily get damage because came in a plastic bag”

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Posted 2 years ago

“Good company, good comms on delivery etc”

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Posted 2 years ago

“Service was super efficient and wonderful quality .”

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Posted 2 years ago

“A Steiff toy has become a family tradition for new arrivals to our family. Happy with the price and speed of service from World of Bears. I paid extra for the tissue paper & box but this was a little disappointing: the toy was slightly squashed to fit into the box. Only a minor detail as I'm sure it will recover, but the reason for 4 not 5 stars.”

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Posted 2 years ago

“Great service, however the DHL courier ignored the instruction to phone before making delivery and my daughter had to go to local shop to collect.”

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Posted 2 years ago

Thank you for your feedback, DPD and couriers do not tend to phone, the tracking app can be used to provide delivery instructions

Posted 2 years ago

“Pleased with the items ordered as they are a Christmas gift Arrived quickly”

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Posted 2 years ago

“The bear is really beautiful. Better value buying from World of Bears than other companies. I would recommend buying from them. The only thing that was not great in my experience is that I paid for one of the gift boxes and due to the outer packaging and handling it is crushed spoiling the presentation of my gift.”

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Posted 2 years ago

Head Bear is rated 4.9 based on 1,263 reviews