wing-mirror.co.uk Reviews

Name: wing-mirror.co.uk
Rating: 4.37

4.4 Rating 861 Reviews

83 %

of reviewers recommend wing-mirror.co.uk

Company Reviews

Metrics

Info

4.4

Based on 861 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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wing-mirror.co.uk 5 star review on 15th June 2021

Josh Whit****

wing-mirror.co.uk 5 star review on 24th March 2021

Connie D****

Anonymous

Anonymous // 01/01/2019

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“Ordered and delivered swiftly with no breakages to item unlike last company, perfect easy to install”

Helpful Report

“Ordered the N/S heated mirror for Audi A6 C7 2013 as per the website. The backplate is incorrect as it doesn't have the two wings to clip into the recesses in the mirror housing. I've had remove the glass from your backplate and glue to my existing one to complete the replacement. The removal was far to easy and obviously wouldn't have lasted long on the vehicle before it separated once again. I've had to use a heavy duty adhesive to achieve the desired result. Quick, cheap and easy service but incorrect fitting supplied. (See pic, genuine Audi backplate, top right)”

Helpful Report

“Order has not turned up despite paying for special delivery. I have sent emails and been trying to call all morning but the line says 'USER BUSY.'”

Helpful Report

So sorry to hear about the issue! We have sent You a message - please let us know more details and We will try to help in resolving!

“Quick response to an email all dealt with in very professional manner would recommend them any time”

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“Bought a Passat wing Mirror received the wrong one , trying emails and ring loads of times no answer , please do not buy from them”

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We are so sorry to hear about the issue. We didn't notice the missed phone call from You so far - We only received the message which You have sent one hour ago. Allow me to reply in next few minutes - i truly believe We will resolve the issue !

“Needed a replacement electric mirror glass, checked this site and found one advertised. Order arrived very quickly, sadly the mirror was not as advertised and was just stick on glass. 5 * as made contact with company who apologised and refunded with no trouble at all.”

Helpful Report

“When i ordered the mirror it was shown as in stock, however they sent the wrong one, probably after they realised they didn't have it,”

Helpful Report

So sorry to hear about it! Appreciate if You could send us more details - We would love to help You in replacing! Please send us the message with pics of the original and received part and We will find out what happened!

“Ordered a mirror from here, sent one which doesn't fit. Tried emailing back a couple of times and just keep getting ignored. Waste of time, money and plastic.”

Helpful Report

I am so sorry to hear about the issue however, We have replied to every message We received from You. Please check our replies and let us help !

“Original order for BMW passenger side mirror, in June, driver side sent. Ordered opposite mirror, same mirror sent. 2 promises of a replacement, now 12th Aug, 33.98 out of pocket and 2 useless mirrors! What a farce, from a company with questionable ‘customer service’ !”

Helpful Report

Extremely sorry to hear that! We truly apologize for the trouble made with the delivery service. Please reply to our message - i believe We will resolve the issue together!

“I think this company is spot on. The wing mirror I ordered arrived within two days, but unfortunately was damaged (in transit I think). I rang and told the company and with no hesitation they replaced it, again within two days ! I highly recommend this company, excellent service.”

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“My wing mirror was knocked out, I went on website to order. Wrong mirror arrived, e mailed them, return mirror new one ordered, then I told them I needed a base plate, they duly supplied new mirror with base plate by return. Very very pleased. Well done!”

Helpful Report

“Ordered a wing mirror glass from this company but my husband ordered the wrong piece. I phoned and spoke to a very helpful gentleman who said if I send it back they'll refund and I re-ordered the correct part and it was here the following morning, good price and excellent customer service.”

Helpful Report

“Excellent quality replacement at an excellent price with fast delivery. Will definitely recommend to everyone”

Helpful Report

“Still awaiting delivery of my order that I placed on the 4th of may”

Helpful Report

Extremely sorry to hear that! We have contacted the dispatch department to resolve it asap. We will ask the post office to explain the delivery delay. Also the solution offer has been sent to you - please check the mail !

“Excellent value for money and high quality item! I received my passat r36 mirror glass and it was a direct replacement identical to the oem one.”

Helpful Report

“Excellent service on order and replacment of Touareg wing mirror. Unfortunately were unable to supply mirror to fit my model VW but service before and after was without fault . Ethical company to deal with. just waiting for refund now. Order and emails all replied to by return.”

Helpful Report

“Ordered wing mirror that was supposed to fit my car. It didn't and in fact it fell out whilst driving, the only thing that stopped it from flying off was that it was dangling from the heater wire. It then took me over a month and about 10 emails to get a refund.”

Helpful Report

I am really sorry for the issue. As We agreed the item appeared to be faulty and the refund has been provided. All messages were replied within 24hrs except of the weekends. Hope next time We will have opportunity to provide You with a better service !

“I, am impressed by how easy it was to find the product I needed and when they say it will be with you the next working day they do not lie and it was a perfect fit thank you, I will be using this company again.”

Helpful Report

“Refunds are hard to get back I’ve been trying over a week now still no joy”

Helpful Report

I am really sorry for your feedback - I cannot see any contact made before, so please kindly contact us in order to resolve it. If You already returned the part back please prepare some confirmation details to speed it up !

“Make sure you buy the right glass for your car.As I return mine back I’m still waiting for my refund it’s took over a week now there ask you for proof of a receipt that you sent it back which I have still no refund very bad customer service as no 1 has the decency to reply to your emails avoid these guys”

Helpful Report

wing-mirror.co.uk is rated 4.4 based on 861 reviews