wing-mirror.co.uk Reviews

Name: wing-mirror.co.uk
Rating: 4.37

4.4 Rating 861 Reviews

83 %

of reviewers recommend wing-mirror.co.uk

Company Reviews

Metrics

Info

4.4

Based on 861 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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wing-mirror.co.uk 5 star review on 15th June 2021

Josh Whit****

wing-mirror.co.uk 5 star review on 24th March 2021

Connie D****

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Face Acount Taking money and not sending items”

Helpful Report

“Poor quality glass rough on edges wiring connections not the same bad fitting ordered another from elsewhere”

Helpful Report

We are really sorry to hear that! Please contact us and let us help to resolve the issue !

“It still hasn't arrived...”

Helpful Report

Extremely sorry to hear that! I am afraid that due to the actual situation caused by CoVid-19 the deliveries may be delayed! Please kindly contact us and We will do our best to help You with the case!

“Ordered wing mirror 6 days ago and I’m still waiting on delivery, can you please advise on this”

Helpful Report

Hello, I am sorry to hear that! Due to the actual situation lot of delivery services experiences delays in the deliveries. Please contact us on e-mail message and We will try to find out what happened immediately!

“Rubbish. Incorrect electrical terminals Didn’t have the auto dimming”

Helpful Report

Hello, really sorry to hear that. Sadly We do not supply the auto dimming mirrors - they are much more expensive than the standard replacement ! Please contact us in order to resolve the issue !

“Delivered wrong item. Did not acknowledge emails. Took ages to get return sorted out. Avoid!”

Helpful Report

Extremely sorry for the trouble. Sadly the procedures sometimes may take some time - We do our best to resolve it asap every time !

“appalling customer service, Been trying to return incorrect product for over a week now after submitting a return form. They say they should bet back in 24 hrs, nothing received. Used their chat service last week and they said they would get back that afternoon, still nothing received. Next step is card provider.”

Helpful Report

We are really sorry to hear that! Sadly We didn't receive the message from You in our inbox.At the moment our chat service is unavailable - that may be the possible reason of the trouble ! Please contact us on contact@wing-mirror.co.uk or simply reply to our message - We will do our best to help You with the query!

“Wrong mirror”

Helpful Report

“Wrong fitting useless”

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“I got sent the wrong mirrors, I wanted Honda Civic Type R 2001-2005 and they don’t fit.”

Helpful Report

“I have received the wrong item and have found it impossible to speak to anybody to sort the matter out.”

Helpful Report

I am really sorry to see your review! We always aim to provide the best service to our customers - please contact us through our email contact@ewing-mirror.co.uk and kindly describe the query. I will do my best to resolve it immediately!

“Don’t answer the phone, Don’t reply to the online query form and Don’t reply to emails. I have the wrong mirror glass and have tried for 2 weeks to make contact.”

Helpful Report

I am really sorry to hear that. We have just checked the inbox and had no message received from You. There is also no phone call! Please kindly call us on 0121 309 0077‬ or send the message describing the issue to contact@wing-mirror.co.uk - We will do our best to resolve your query immediately!

“The item you have sent me is does not attach on. Have called you numerous times over the last week and no one answers the phone as well as email and had no response.”

Helpful Report

“Plastic mirror back did not fit, so I had to remove the mirror and glue onto the old broken one”

Helpful Report

“Didn't fit my car and I did give my regastastion and year of car”

Helpful Report

We are really sorry to hear about this issue. Please reply to our message left for You - We would do our best to help You with the query!

“Hi, i sent an email on your webiste last friday but never got a response so i shall repeat what i said here: I paid for next day delivery but my order came two days after i paid. My order for my ford transit courier arrived and it was completely the wrong shape. So i kindly ask again for a full refund of £15.29 and the details to which the mirror needs to be returned Many thanks Olly”

Helpful Report

Hi Oliver, Thank you for your feedback. We received your email on Friday at 6:27 PM we replied to you on Saturday morning. I am sorry to hear that you did not receive our email. Anyway, I want to ensure that your purchase is refunded. I'll send you a private message in a few minutes, to confirm your car detail what can help us investigate why you received the wrong part. I hope you will receive it this time if not please check your spam mailbox.

“Wrong part sent”

Helpful Report

Hello Alistair, We’re sorry to hear about your received wrong part. If you’re open to discussing this further, please contact us ( contact@wing-mirror.co.uk ). We’d grateful for the opportunity to make things right.

wing-mirror.co.uk is rated 4.4 based on 861 reviews