William Hill Reviews

1.3 Rating 119 Reviews
3 %
of reviewers recommend William Hill
1.3
Based on 119 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone

Write Your review

Tell us how William Hill made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Ten years of gambling with them when suddenly they decide to close the account. No answers and I've been unable to contact anyone who has any sense.
Helpful Report
Posted 1 year ago
Absolute robbers!! Not won in over a year! Scammers. Same name winners day in day out! Total scam. Ive complained so they will prob fix it so i dont ever win!
Helpful Report
Posted 1 year ago
Got banned from playing free games obviously because I've never deposited any of my own money but have won £300+ on free games. Went to 'contact us' several times - the 1st 3 times I was told a supervisor would deal with explaining to me why and the supervisor just never appeared on the chat. Since then the agents are now closing the conversation. I simply want them to admit its because saying 'the bookie always wins' definitely does not apply in my case as I have been bearing the bookie. This is shocking as I've won fair and square! How they have dealt with me asking for a legitimate explanation is disgusting. I have screenshots of it all. Avoid William hill !!!!!! Avoid William hill !!!
Helpful Report
Posted 1 year ago
I've been playing slots on William Hill for a while now & have always found them to be reasonably fair. No problems regarding withdrawals either. Tbh, I found them to be one of the better casino sites.
Helpful Report
Posted 1 year ago
For me, the betting side of WH is fine and relatively fair However I find the vegas and gaming side extremely unfair For example today I had (32) spins on the 100/1 Roulette. They were all around the £6/7 a spin and I had 1 winning spin which paid £37.50
Helpful Report
Posted 1 year ago
This site is like a scam. Loss thousands if pounds in slots no winnings at all. Once you started winning, error of their server began. Obviously SCAM and CHEATING. CHEATER GAMBLE COMPANY. WAIT UNTIL KARMA STRIKES!!!!
Helpful Report
Posted 1 year ago
I had 8 teams they all win but one game was postponed at the odds of 5 to4 from my £10 get back £244 so the sumbags took £144 off for one team ripoff scumbags 💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️🏴‍☠️One eye willy hill ripoff scumbags stay away from the sum
Helpful Report
Posted 1 year ago
I am a UK customer I have been on this site for many years and after I went on gamstop which I did myself and wanted to come back to there site only for the promotions they have now decided to take my promotions away from me so no free bets or no bouns drop and no free spins, this is the worst site out there for there customers and my name is Jennifer Hughes. I did get told one minute my account will be reviewed and now 5 minutes later no more promotions for the future this isn't on for the customers .
Helpful Report
Posted 1 year ago
Last year I lost 3000 on On their European roulette game after email after email of telling me to come back I I reopen my account today Ive lost £800 in about five minutes Winning nothing this betting site is a scam keep away youlll never won on here unbelievable
Helpful Report
Posted 1 year ago
send 100 photos for verification and still they just asking for same and same photos please open your eyes clearly when you checking so we dont need to take 100 photos
Helpful Report
Posted 1 year ago
Useless site refuse to work with you.
Helpful Report
Posted 1 year ago
Wanted to add that deposit was easy but they are asking ridiculous requirements for verification that other online gambling sites don't. For example they want a photo of me next to a printed PayPal statement, which is ridiculous. It is 2022 and no other site asked for this. They also blocked my account from receiving further promotions despite barely doing anything (all I did was the welcome offer and a few spins)
Helpful Report
Posted 1 year ago
Absolute greed is this site. If you like wasting your money choose william hill it will never fail. They never give a RTP fairly. Dont waste your time.
Helpful Report
Posted 1 year ago
This is the worst experience i have ever had with any betting company, or any company actually. They are thieves and criminals. I placed multiple bets which they were happy to let me do without verification then when i wanted to withdraw they locked my account and have been making me do ridiculous checks ever since. It has been a week and i am still having to send stuff through. I also receive no correspondence from them regarding the progress of my checks i have to spend 20 minutes talking to a boy to find out what’s going on. They sent me a list of things to send aswell and now are saying i haven’t sent things over that they didn’t even ask me for ?? Clearly just a bunch of crooks that just want to keep all your winnings. I also had to spend ages with customer service trying to receive my free bet that never came through.
Helpful Report
Posted 1 year ago
So far sent them driving license, council tax bill and 2 bank statements and that's just to change address and they still won't accept it. Thinking about sending blood next so they can verify me! On lockdown they need to be a bit more flexible!
Helpful Report
Posted 4 years ago
Quick service, loyal company with quick withdrawals and great online support that provides instant help!
Helpful Report
Posted 5 years ago
very quick process and easy website decent deposit bonus too
Helpful Report
Posted 6 years ago
pay winnings promptly
Helpful Report
Posted 6 years ago
They've got a pretty poor customer service.
Helpful Report
Posted 6 years ago
William Hill is rated 1.3 based on 119 reviews