William Hill Reviews

Name: William Hill
Rating: 1.22

1.2 Rating 174 Reviews

3 %

of reviewers recommend William Hill

Company Reviews

Metrics

Info

1.2

Based on 174 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“How more can these DISGUSTING people get? They've stopped all free promotions on my account. It's now time to inform the gambling commission and IBAS of these corrupted SCUM.”

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Posted 6 days ago

“I used their chat function to tell them they had incorrectly showed my forecast doubles to shows winners when they weren’t so gave me false hope that I had won. The first operator didn’t understand, the second advised they are losers so that’s it. She put me through to an operator who said the bet stands as a loser which I already knew and then ended the chat without giving me chance to respond. Very frustrating. I only wanted assurance that this won’t happen again or an explanation. Will now close my account.”

Helpful Report

Posted 1 week ago

“when I signe up they make it look good with free spins and when u don’t keep topping up or u don’t bet all the time they stop every thing no promotions or free spins so I asked the reason why they could tell me they waz told to stop my free stuff and wouldn’t tell me why 5 of my friend have deleted if because they have the same problem”

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Posted 2 weeks ago

“Stole my money. Closed my account without any explanation and now refuse to give back my money. Thieves.”

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Posted 2 weeks ago

“Avoid trading with this platform at all costs. My account margin level was still at 3000%, and there was no significant price movement. Suddenly, my order was stopped aut without any clear explanation. When I asked them for details, they just told me my order was executed correctly without providing further clarification. The service is terrible, and your trades may disappear without warning. Stay away from this platform if you value your investments. I request that review do not delete my comment. I have all the proof to show that I have an account and conversations with them. In my previous comment, they requested Review to delete my comment, claiming my review was fake. This is how they treats its users, I have to involve lilograce75@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦) before I could get all my money back, I actually thought that this is the end of me but thanks to lilograce75 @𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦) for saving my life and my investment and profits. Reach out to them for assistance Wh-a -ts- A-p-p ‪+1-6-1-5-4-1-4-1-5-6-2 Email: lilograce75@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦”

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Posted 1 month ago

“Bloody cheaters, took my money without depositing when I inquired I dint get my money back ,worst xasino full of scammers..won 10£ of mystery wheel that was also not credited..haven't got an refund till date..”

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Posted 1 month ago

“Poor company… i placed a £10 bet which they accepted…. Watched the race and won. WH refused to pay out saying i placed the bet after the off ( which is nonsense)…They then erased all history of the bet and i had to spend 90 minutes just to get my stake refunded… they also deleted the live chat so i couldn’t leave a review…..poor, poor company… and it used to be so good 5- years ago…..”

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Posted 1 month ago

“Absolutely joke of a company. Was given a free bet that I had to use the next day. Went to the shop on a Sunday and it was closed! Went again in the afternoon and it was still closed! Contacted customer service and was emailing with the retail contact officer, Cheenezz. Absolutely clueless! Didn't want to answer my questions. Didn't want to honour the free bet. Shame on you William Hill. I will now go elsewhere in future.”

Helpful Report

Posted 1 month ago

“The App is terrible! really slow to load, keeps saying I'm offline when I'm not. By the time it loads, flipping race is over. Also you can't watch the race half the time because it keeps freezing. Can't someone sort this? It ruins enjoyment, and I've picked winners but couldn't get the bet on because app too slow. Not happy with this.”

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Posted 1 month ago

“Played the daily free game every day for months. One day it gets an update and I start playing, and the day that I'm due a bonus from it I get told I'm not eligible for it anymore. Spoke to live chat and twice I got an automated response saying I am not eligible. All I wanted was a reason why. Eventually spoke to a real person who had me on hold for ages before then sending me the automated "not eligible" response. Customer service was a joke and offers and specials were terrible. Go anywhere else”

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Posted 1 month ago

“I win a week ago and they try to find a excuse just to don't refund me the amount which I wining 10k.👎👎👎👎They try to stay like I'm banned just because my ex partner wins 36k 2 years ago! 👎👎👎😡😡😡”

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Posted 2 months ago

“Shocking Company. Settled winning terminal bets as losers and then forced me to hand over my ID before they would resettle them.”

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Posted 2 months ago

“App works about 30% of the time the worse”

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Posted 2 months ago

“Downright thieves operating more as a charity to Themselves”

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Posted 2 months ago

“William hill are robbers I’ve put nearly £500 in and only had silly ten pound wins avoid this site like the plague”

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Posted 2 months ago

“SHOCKING, SHOCKING, SHOCKING, not even a chance to get a little game going, just take, take, take.”

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Posted 2 months ago

“Avoid casino games, you’ll never won! Can lose thousands for just few minutes. Also they are blocking your account whenever they want without any reason. The worst site ever!”

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Posted 2 months ago

“Perfect casino”

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Posted 2 months ago

“been with William Hill for around 20 years betting online with no problem what so ever, then for some unknown reason they put a betting top up restriction on my account, when I contacted them through their online chat forum I was told it is the Gambling commision that put these restriction in place to keep us safe, when I said to them I don't need to be kept safe as I am just a small stakes punter, they said I would have to send my bank details to them and a recent P60 to show them that I can afford to bet. Well after 20 years they have taken my money without asking me about all this Nonsense about finances. I do believe other websites also now ask for proof of affordability to bet. I normally just place a 50p lucky 15 on Horse Racing and play the odd game of Bingo, now this little enjoyment has been taken away from me all because of these bloody prudes, Absolutely disgusted with it all.”

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Posted 2 months ago

“Absolute horrendous betting site unable to talk to anyone”

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Posted 2 months ago

William Hill is rated 1.2 based on 174 reviews