Wheelfreedom Reviews

4.9 Rating 2,378 Reviews
100 %
of reviewers recommend Wheelfreedom
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
Wheelfreedom 5 star review on 16th November 2022
Jonathan Tranter
Wheelfreedom 5 star review on 24th October 2022
Gina Lloyd
Wheelfreedom 5 star review on 30th May 2022
Heidi Reilly
Wheelfreedom 5 star review on 18th May 2022
Barbara Stickland
14
Anonymous
Anonymous  // 01/01/2019
5
Denise Mckinney
very helpful service for first chair. friendly workers and fast delivery and pickup :) A bit of freedom before getting my custom chair!
Wheelfreedom 5 star review on 8th February 2024
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Posted 2 months ago
5
Morag Tebbit
The service was outstanding. I ordered my rented wheelchair and it was delivered the next day. The foldable wheelchair was absolutely necessary when we went to see my daughter, son in law and 5 year old granddaughter.
Wheelfreedom 5 star review on 22nd August 2023
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Posted 8 months ago
5
Elisabeth Ehler
I was absolutely delighted with the service I received! Debbie was very efficient on the phone and extremely fast in replying to emails and it all worked out brilliantly. The wheelchair comes in a compact box, which is easy to store and unpacking/packing and unfolding/folding was really easy - also for wheelchair novices like me. My mother was visiting from abroad and without the wheelchair we would not have managed our "programme" - which included a visit to Ladies Day at Royal Ascot! Obviously with a slightly spruced-up version of the wheelchair!
Wheelfreedom 5 star review on 3rd July 2023
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Posted 9 months ago
5
Jonathan Tranter
Just a few words to sum up our delight in hiring your wheelchair. Amazing service excellent delivery excellent packaging and a very good return service would not hesitate in using the service again and again.
Wheelfreedom 5 star review on 16th November 2022
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Posted 1 year ago
5
Gina Lloyd
My father had a serious stroke in January this year which left him with right sided paralysis, and when he came out of hospital in April we needed to sort out a wheelchair for him, if we'd waited for an NHS one we'd have had at least a 9 month wait, there was no way we could leave Dad bedbound for that long so after perusing the internet I decided to go with Wheelfreedom, this turned out to be a wise choice. I contacted them and received a response almost immediately from a lovely lady called Caroline who talked me through the various options that were most suitable for Dad. She left the options with me so that I could discuss with the family which to choose and we decided to hire the Rea Azalea for a few months to see how Dad got on with it before we committed to buying one. The chap who delivered the wheelchair was extremely knowledgeable and fitted the chair to Dad's measurements. When the physiotherapists from the hospital came to do their routine check on Dad's progress they were impressed at how well fitted the wheelchair was for Dad's requirements. As Dad was doing so well with the wheelchair we decided to purchase the same model, Caroline was once again very helpful with organising this, Dad's new wheelchair was once again fitted to his specific measurements and requirements. I can thoroughly recommend Wheelfreedom, there was continuity of excellent customer service right from the start to the end of the process of hiring/purchasing Dad's wheelchair. At no time did we feel under pressure to hire/purchase, we had time to think and discuss as a family what we wanted to do and Caroline answered any questions/queries we had quickly and efficiently in a very friendly approachable manner.
Wheelfreedom 5 star review on 24th October 2022
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Posted 1 year ago
5
Heidi Reilly
I unexpectedly found myself unable to walk following an accident and pending knee surgery. I found Wheelfreedom on a search and was delighted that they do next day delivery and a rolling hire arrangement. Very efficient service and excellent quality wheelchair being lightweight and compact. Highly recommended.
Wheelfreedom 5 star review on 30th May 2022
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Posted 1 year ago
5
Barbara Stickland
This is an exceptionally run very professional wheelchair provider James Harris and doriano radice have been immensely helpful and friendly my wife really appreciates as do I
Wheelfreedom 5 star review on 18th May 2022
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Posted 1 year ago
5
Andrea Locke
One easy phone call and a wheelchair arrived safely boxed. Minimum fitting together and then good to go. Full instructions in the box.
Wheelfreedom 5 star review on 5th May 2022 Wheelfreedom 5 star review on 5th May 2022
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Posted 1 year ago
5
Robert Gailor
After seeking advice from Martin at Wheelfreedom Chessington Surrey, I was supplied with the 16" wheel version of Triride T-Rocks wheel along with Ki Tsunami wheelchair and fat wheels for off-roading as I needed it to be able to do multiple terrains for holiday use and after taking it away to Portugal it exceeded my expectations by a mile, its given me independence, fun and a lot of admiring looks and comments and wouldn't hesitate in showing anyone interested how it functions. Top marks for a top piece of kit.
Wheelfreedom 5 star review on 28th April 2022
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Posted 1 year ago
5
Ersida Hasani
Hired the chair for my 5 years old son that had a broken leg . Chair is easy to use and to close and store in the car . It has a seat belt to ensure the are safe in the chair when going around . The only problem is that the chair did not come with a cushion and I had to improvise and use something else for him to sit on .
Wheelfreedom 5 star review on 25th April 2022
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Posted 2 years ago
5
Rebecca Dean
Friendly, upbeat, knowledgeable, they pay attention to every detail, you can try out wheelchairs and they're great listeners to your needs!! 5* :D
Wheelfreedom 5 star review on 3rd February 2022
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Posted 2 years ago
5
Elaine Ward
What an incredibly efficient and helpful service. The lady I first spoke to was very friendly and helpful, explaining to me about the service. The wheelchair was promptly delivered and collected afterwards. It was of a good standard and easy to assemble and re-pack for return. It made our stay in London so much easier as I was able to wheel my husband round and he appreciated being able to get out and about, even in the rain, which helped his morale. He says, "very comfortable ride, although it helps to have an experienced driver!!" I've nothing but good to say about Wheelfreedom. Gold stars to you. Thanks!!
Wheelfreedom 5 star review on 14th October 2021
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Posted 2 years ago
5
Verified Buyer
The company were helpful & transparent in all my dealings with them. I was very grateful to learn of them at the time my husband was due to be discharged from hospital after suffering a mild stroke.
Wheelfreedom 5 star review on 4th October 2021
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Posted 2 years ago
5
Mary & John Phipps
Excellent experience on our showroom visit. Personalised service offered with patience and consideration for our questions and concerns. Adequate time to trial the scooter both in showroom and outside. And assistance given to load in car boot. Also impressed by 6 week follow up courtesy call.
Wheelfreedom 5 star review on 3rd September 2021
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Posted 2 years ago
5
Aman Sambhi
I found Wheelfreedom on google and when I called to inquire about hiring a wheelchair for my 4 year old who has fractured her ankle, I was so happy with the service I was provided that I ordered it straight away. The wheelchair was delivered within a few days and was fantastic. I rang back to arrange a collection and they were very good at organising a collection date around me. I also got a call back to confirm that they had received the wheelchair back. Very happy with the service provided and will definitely recommend them to anyone looking to hire a wheelchair.
Wheelfreedom 5 star review on 20th August 2021
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Posted 2 years ago
5
Chris Pineda
Amazing experience with wheel freedom. My mum came in from the states for 3 weeks and we used it every day. This really made her visit possible. Top of the line product and company.
Wheelfreedom 5 star review on 27th July 2021
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Posted 2 years ago
5
Julia Rundle
Super friendly customer service - who organised everything we needed. The chair arrived promptly and was customised for our daughter. Easy to put together, very comfortable and quite light in weight. Definitely recommend and will use again if we need another wheelchair.
Wheelfreedom 5 star review on 22nd July 2021
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Posted 2 years ago
5
Scott I'anfon
I needed a wheel chair after a nasty leg break. Wheelfreedom provided me with a good quality chair at a reasonable price. The delivery and collection method was very prompt and easy to use. Hopefully I won’t have to use them again but would highly recommend there service.
Wheelfreedom 5 star review on 21st July 2021
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Posted 2 years ago
5
Linda Flory
My husband had an accident where he broke his knee cap and had to keep his leg straight and not put any weight on it. I googled wheel chair hire and found Wheel Freedom. I telephoned in the late afternoon and spoke to a very helpful lady who organised the delivery the very next day for the type of wheel chair I needed. I paid over the phone for 2 weeks hire which was very reasonable indeed. By 9.30 a.m. the next morning this very well packaged box arrived and we were out the door in half an hour down to the beach front! Could not believe the level of service - it was brilliant! Lovely wheel chair - looked brand new to me and was very easy to push and my husband said it was very comfortable too. When we had finished with it I made another telephone call and spoke to another really lovely helpful lady who arranged collection of it and the same guy picked it up as delivered it. He very kindly lifted it for me too. Excellent service from this company - so efficient and helpful and actually did what they said they were going to do which is quite rare these days. We don't live local to Wheel Freedom - we live 110 miles away. I would strongly recommend this company if you are ever in the unfortunate position as we were! Thank you very much to you all at Wheel Freedom :)
Wheelfreedom 5 star review on 30th June 2021
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Posted 2 years ago
5
Vanessa Riley
Excellent, efficient service and great value for money. We only needed a wheelchair short term for our 11 year old daughter and Wheelfreedom had the perfect solution at an affordable price. Thank you.
Wheelfreedom 5 star review on 24th June 2021
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Posted 2 years ago
Wheelfreedom is rated 4.9 based on 2,378 reviews