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Wharton Goldsmith Reviews

4.9 Rating 513 Reviews
99 %
of reviewers recommend Wharton Goldsmith
4.9
Based on 513 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Wharton Goldsmith Reviews
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Phone:

01727849524

Location:

1-2 George Street,
St Albans
Hertfordshire
AL3 4ER

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Wharton Goldsmith 5 star review on 10th February 2020
Eliana Dacome Amorim
Wharton Goldsmith 5 star review on 5th December 2019
Kay
Wharton Goldsmith 5 star review on 3rd May 2019
Mrs Debbs Lancelott
Wharton Goldsmith 5 star review on 1st May 2019
Mrs K Crick
Wharton Goldsmith 5 star review on 1st May 2019
Mrs A Dixon
Wharton Goldsmith 5 star review on 1st May 2019
Miss Sophie Holdham
Anonymous
Anonymous  // 01/01/2019
I wasn't familiar with Wharton but the service is superb, the product equally superb and at a great price. I'm a convert. Thank you Wharton. I just wish all on-line providers had your level of service. Thank you
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Posted 4 years ago
First class service. Thank you.
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Posted 4 years ago
Wonderful service received during lockdown. I was able to contact someone during lockdown as I had a few questions regarding delivery etc and they were really responsive and helpful. They also contacted me a couple of days later by email and phone to confirm the order and delivery. Couldn’t be happier with the service and would definitely use Wharton Goldsmith again.
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Posted 5 years ago
Have used Wharton Goldsmith twice in recent weeks and both times all staff were friendly and helpful. Goods arrive promptly, well packed and exactly what I wanted. Wharton shows what good service can look like even during a challenging time.
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Posted 5 years ago
First class service. Amazing prices and extremely helpful staff. Would recommend them to anyone and will definitely purchase from them again. Thank you.
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Posted 5 years ago
Excellent product for an excellent price, with a very speedy and efficient delivery. An exceptionally happy customer and would recommend Wharton Goldsmith to anyone.
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Posted 5 years ago
Very pleased with my purchase ... had cause to contact the retailer and received faultless customer service.
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Posted 5 years ago
A great service, especially in these uncertain times. Communication was second to none keeping me informed at all times. Thank you all.
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Posted 5 years ago
Couldn’t fault the service at all, defo use again
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Posted 5 years ago
Item arrived in good time and I was happy with the price.
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Posted 5 years ago
I placed an order for a Georg Jensen ring to be matched with a previous purchase. Sam Wharton contacted me to confirm the size I needed as it was essential they matched. The service they supplied during very difficult times went above and beyond. The order came promptly and was exactly what I wanted. I would recommend them highly. Thank you to the team.
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Posted 5 years ago
Due to lockdown I was unsure about purchasing without viewing the watch I wanted. I emailed Wharton Goldsmith with my concern and receives a quick and reassuring reply, which clearly stated all my options. I purchased the watch and it was delivered very quickly, even in the current climate. I am very happy with both my purchase, and the excellent service received.
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Posted 5 years ago
Thankyou for your review Kevin really apprieciated. We are allways available to speak if you need any further assistance. Kind Regards Sam Wharton
Posted 5 years ago
Excellent all round. Great price, great delivery and great after sales service even in these tricky times. Many thanks Wharton Goldsmith.
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Posted 5 years ago
Thanks Dwain I hope you enjoy wearing your new Breitling. Any questions dont hesitate to give us a call. Regards Sam Wharton
Posted 5 years ago
My wedding ring, now 43 years old, was a Christopher Wharton design. Over the years my husband has bought me two more which match the square design of the first. All these years later I have arthritic fingers and on a number of visits they have expanded all three to fit over my enlarged knuckles. On every occasion the work has been done beautifully and it is never possible to tell that they have been altered. The staff are unfailingly friendly and helpful (including a recommendation of lunch in St Albans) and the work is always completed quickly. Many, many thanks.
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Posted 5 years ago
Attentive staff without being pushy, fantastic range of high-quality jewellery, the best place to go in St Albans when a special present is required.
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Posted 5 years ago
Excellent customer service from knowledgeable, friendly staff. Thank you
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Posted 5 years ago
Good company. This is my second purchase from them. There was a delay on delivery of last item, ut they kept me in touch. Good price.
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Posted 5 years ago
A huge thank you to Sam! It was such a pleasure to meet him. A really nice guy. I went into the shop and new exactly what i want. He helped me find the most beautiful diamonds for my very special stud earrings! Even he liked them so much that they made a second pair for their stock! I enjoy wearing them soooo much! Thank you Sam! Xx Elisabeth
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Posted 5 years ago
Thank you so much for taking the time to review your experience. We really enjoyed working with you and the studs are beautiful.
Posted 5 years ago
I inherited a stone from my late father. I had in mind that I wanted to make a ring with it. After visiting a few jewellers (with abysmal and hostile customer service) I felt I was getting nowhere. I spoke with my partner about what I would like to have done with the stone, but could not find the right place to take it to. Without hesitation my partner mentioned that he knew a place that we should visit.  For many years I had walked passed Wharton, but for one reason or another I never went in. However I had often stopped to appreciate the beautiful collections in the window. We visited the shop and met Sam & Chris, they were very approachable and well-informed. We explained what I would like to have it done. I asked all the questions I had in my mind, Sam responded to them all giving clear ideas and thoughts. I had some unwanted gold and asked Sam if he could value it, which he did and offered a fair price. The entire experience was great. Within days, I got an email with the CAD designs of how the ring could look.  At first I could not believe my eyes, it was like Sam had managed to get the picture I have had it in my mind and put it down on paper. In the same conversation Sam mentioned the possible risks I could have with the ring as the stone was very delicate and he felt he needed to make me aware of this.  I asked Sam what else I could have if the ring was not an option and he mentioned a pendant. With that said, it was only right to give Sam the free will to design a pendant using the stone and I was right in doing it so. Within a few days I received an email with the CAD drawing of the pendant and the attached chain. The design was beautiful. It had details I would never have thought of.   It was hard to decide as both CAD designs were striking. However I commissioned the necklace. A few weeks later, we went to collect it.  When I saw it I was lost for words. It was a gorgeous creation. So faultless. Way better than I imagined it would be. Furthermore it was a piece of fine art. I was over the moon that a few tears were shed. Me, my mum and my brothers are confident that my father would have approved of the necklace.  Myself and my partner were blissfully happy with the quality of the work, the craftsmanship is outstanding.  We can only applaud the service in this jeweller. They provided a creation beyond my expectations Furthermore we have decided that any future designs will unquestionably come from Wharton.  
Wharton Goldsmith 5 star review on 4th February 2020
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Posted 5 years ago
Many thanks Eliana, i'm so pleased your happy with your new pendant, enjoy wearing it. Look forward to seeing you again soon. Kind Regards Sam
Posted 5 years ago
Many thanks Eliana, i'm so pleased your happy with your new pendant, enjoy wearing it. Look forward to seeing you again soon. Kind Regards Sam
Posted 5 years ago
Enjoyed browsing through Wharton Goldsmith website and ordered designer jewellery which was on offer. Had to collect from delivery office as I was at work and not able to sign for it as it was special delivery.
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Posted 5 years ago
Thank you for choosing Wharton Goldsmith and taking the time to share your experience.
Posted 5 years ago
Wharton Goldsmith is rated 4.9 based on 513 reviews