Welsh Hot Tubs Reviews

Name: Welsh Hot Tubs
Address: Cwm Derw, Llangwyryfon,, Aberystwyth
Rating: 4.94

4.9 Rating 219 Reviews

99 %

of reviewers recommend Welsh Hot Tubs

4.9

Based on 219 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01974 241642

Email:

enquiries@welshhottubs.co.uk

Location:

Cwm Derw, Llangwyryfon,
Aberystwyth
SY23 4EY

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Welsh Hot Tubs 5 star review on 21st August 2022

Ashley Jones

Welsh Hot Tubs 5 star review on 30th June 2022

Janet McPherson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“£500 For our 1st service and the service guy broke the strap on the cover.”

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“Quick and efficient installation. Boys were very informative, helpful and polite.”

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“Just all round quality”

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“I always receive helpful advice and service from Welsh Hot Tubs. I know when I ring them up I will get the product or service I need and at a competitive price, that's worth the 5 stars!”

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“I have always been impressed with the service from Welsh Hot Tubs, attentive, good advice and quick to respond to any queries. I would recommend buying from them every time.”

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“From start to finish we must say how impressed we were with Welsh Hot Tubs... Steve gave all the information we needed and asked for. The installation team were, very quick and a joy to have on-site!! Although our swim spa was a bit more money than some other quotes, we suspect that there's no comparison in the quality of the product and the expertise we experienced. All in all a very pleased customer here.... Very best wishes to everyone there Dave and Judith. Swyddffynnon.”

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“brilliant customer service”

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“brillant as usual”

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“A great company to deal with even when things go wrong. We would still give them 5 stars even though our spa had to be returned as faulty as they handled it very professionally throughout. Great care is taken with your property and attention to detail is paramount. Unfortunately they were let down by the product on this occasion.”

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“Always helpful, excellent service”

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“Super efficient service from Steve and the team”

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“Very friendly and helpful staff.”

Welsh Hot Tubs 5 star review on 31st May 2022

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“Excellent company to deal with from start to finish. Highly recommended. Really happy with our tub, the service and the aftercare.”

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“I csnt fault the service we have had . Dispite having a few problems with our hot tubs they are been fixed under warranty . Could perhaps make provisions for call outs over weekends and bank holidays for hot tubs in holiday cottages as they need to be fixed asap . Engineers always very helpful and competent as is elin in the office .”

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“Outstanding service from start to finish. From first contact it was obvious you were dealing with a professional company who were interested in the customer and ensuring that they supplied the correct tub for the customers needs. Unfortunately currently there are too many dealers stacking high and selling cheap and not being able to offer the after-sales service which is so important on such a product. Steve and his team have been excellent, customer focused and nothing has been too much trouble. The quality of the hot tub is exceptional. On the one small problem we have had since installation this was dealt with immediately and competently, faultless service. An excellent company who put customers first.”

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“Great company”

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“Excellent service installing the Hot Tub, and gave us a lot of information and training on the chemicals and controls on the Hot Tub.”

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“Excellent service from all the staff at Welsh Hot Tubs. Very pleased with our American Whirpool.”

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“Dylan and Steve were great - Dylan was great on site for the installation and very knowledgable and helpful. He was friendly and knew his stuff very well. Elin has also been really helpful and prompt with responses.”

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“TheWelsh Hot Tub are all friendly and efficient as well as knowledgeable. Having bought 5 hot tubs from them over the years we can highly recommend this firm.”

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Welsh Hot Tubs is rated 4.9 based on 219 reviews