Welsh Hot Tubs Reviews

Name: Welsh Hot Tubs
Address: Cwm Derw, Llangwyryfon,, Aberystwyth
Rating: 4.94

4.9 Rating 212 Reviews

99 %

of reviewers recommend Welsh Hot Tubs

4.9

Based on 212 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01974 241642

Email:

enquiries@welshhottubs.co.uk

Location:

Cwm Derw, Llangwyryfon,
Aberystwyth
SY23 4EY

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Welsh Hot Tubs 5 star review on 21st August 2022

Anonymous

Welsh Hot Tubs 5 star review on 30th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“brillant as usual”

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“A great company to deal with even when things go wrong. We would still give them 5 stars even though our spa had to be returned as faulty as they handled it very professionally throughout. Great care is taken with your property and attention to detail is paramount. Unfortunately they were let down by the product on this occasion.”

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“Always helpful, excellent service”

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“Super efficient service from Steve and the team”

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“Very friendly and helpful staff.”

Welsh Hot Tubs 5 star review on 31st May 2022

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“Excellent company to deal with from start to finish. Highly recommended. Really happy with our tub, the service and the aftercare.”

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“I csnt fault the service we have had . Dispite having a few problems with our hot tubs they are been fixed under warranty . Could perhaps make provisions for call outs over weekends and bank holidays for hot tubs in holiday cottages as they need to be fixed asap . Engineers always very helpful and competent as is elin in the office .”

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“Outstanding service from start to finish. From first contact it was obvious you were dealing with a professional company who were interested in the customer and ensuring that they supplied the correct tub for the customers needs. Unfortunately currently there are too many dealers stacking high and selling cheap and not being able to offer the after-sales service which is so important on such a product. Steve and his team have been excellent, customer focused and nothing has been too much trouble. The quality of the hot tub is exceptional. On the one small problem we have had since installation this was dealt with immediately and competently, faultless service. An excellent company who put customers first.”

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“Great company”

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“Excellent service installing the Hot Tub, and gave us a lot of information and training on the chemicals and controls on the Hot Tub.”

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“Excellent service from all the staff at Welsh Hot Tubs. Very pleased with our American Whirpool.”

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“Dylan and Steve were great - Dylan was great on site for the installation and very knowledgable and helpful. He was friendly and knew his stuff very well. Elin has also been really helpful and prompt with responses.”

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“TheWelsh Hot Tub are all friendly and efficient as well as knowledgeable. Having bought 5 hot tubs from them over the years we can highly recommend this firm.”

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“Lovely Tub, instal went smoothly. We’ve been relaxing ever since!!”

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“From the initial enquiry, to visit to the showroom and right through to installation Steve and his team have been so professional, they have answered all of my questions honestly without any pressure to purchase. A gem of a company, highly recommended.”

Welsh Hot Tubs 5 star review on 30th December 2021

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“We recently bought a Covana electric hood for our hot tub. The service was excellent, there was speedy and efficient installation and nothing was too much trouble. Highly recommend Welsh Hot Tubs”

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“The service from Welsh Hot tubs was second to none. From drawing on Steve's vast knowledge of the hot tub industry, who ensured that we had the hot tub that suited our needs, to when the hot tub was fitted, the communication and service were excellent. Would highly recommend you buy your hot tub from these guys.”

Welsh Hot Tubs 5 star review on 16th December 2021

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“Excellent service from welsh hot tubs, we had Dylan doing our service he was very professional, polite and very tidy keep up the good work.”

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“Fantastic service had our hot tub serviced yesterday by Dylan a young lad he was very polite,chatty and did a amazing job thank you very much Dylan, would highly recommend welsh hot tubs,”

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“First class service from your team .”

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Welsh Hot Tubs is rated 4.9 based on 212 reviews