Wayfairer Travel Reviews

Name: Wayfairer Travel
Address: Temple1852, Lower Approach Road, Bristol, Bristol, City of Bristol
Rating: 4.93

4.9 Rating 625 Reviews

99 %

of reviewers recommend Wayfairer Travel

Company Reviews

Metrics

Info

4.9

Based on 625 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About Wayfairer Travel:

Wayfairer designs tailor-made luxury holidays, safaris, honeymoons and family holidays. We work with commitment to communities and conservation to ensure our holidays are responsible.

Visit Website

Phone:

0117 313 3300

Email:

hello@wayfairertravel.com

Location:

Temple1852, Lower Approach Road, Bristol,
Bristol
City of Bristol
BS1 6QA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Wayfairer team of Chanelle Cook and Eleanor Roberts were nothing short of phenomenal, perfectly matching our safari desires/expectations to reality. It was truly a trip of a lifetime. They also paired us with an exceptional guide, whose knowledge of the country, it's national parks and the animals was amazing.”

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Dear Scott, Thank you for taking the time to leave a great review. We are delighted to hear that you had a fantastic safari and had an enjoyable experience with the Wayfairer team, especially Eleanor and Chanelle. We look forward to working with you again in the future. The Wayfairer Team

“Everything about the trip was great. We were met by an escort at every stop,and taken thru customs by smiling, friendly people. Food was great and the tent camps very luxurious. I visited Africa during the end of May and beginning of June and the weather was delightful. Hope to return during the same time period.”

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Dear Linda, Thank you for leaving a lovely review. We are delighted that you had a fantastic holiday and enjoyed all the camps you stayed at throughout your trip. It is great to hear that you had an enjoyable experience working with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“This is our first time using Wayfairer Travel and we’ve been very happy with their services. They planned our 3 week trip to Northern India and we loved every minute of it! The hotels they chose for us were all of an exceptionally high standard along with excellent guides and local reps. The attention to detail was very good and our company contact Lotte Nash was away there to help and offering the highest standard of service The highlights of the trip were a wonderful 7 day cruise up the Ganges from Patna to Varanasi. We visited remote villages and met the locals with our guide as our interpreter . On the last day of the cruise we witnessed the famous Aarti ceremony on banks of the Ganges in Varanasi. We then covered the Golden Triangle with the Taj Mahal in Agra being the highlight. Quite stunning and certainly a truly memorable visit. We have fallen in love with India and will certainly be returning in the future. We were very pleased with Wayfairer’s services and would highly recommend them.”

Wayfairer Travel 5 star review on 11th October 2023

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Dear Rob, Thank you for taking the time to leave a lovely review, what amazing photos! We are delighted to hear that you had a fantastic 3 week trip to Northern India and enjoyed all the incredible sights. We are so pleased that you had an enjoyable experience with the Wayfairer Team and we look forward to working with you in the future. The Wayfairer Team

“It was my first experience in Africa. It has been wonderful from the first day until the last. It was actually much better than what I thought. To see the wildlife in Kenya was a unique experience. My kid loved it every day. The food was good for the whole trip. I can't believe I gained 4 kgs from the trip. To sum up, this trip was amazing. We hope to go back again in the next 2 years”

Wayfairer Travel 5 star review on 10th October 2023

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Dear Sorapratch, Thank you for taking the time to leave a great review and what a wonderful photo! We are delighted that you had a fantastic trip to Kenya and enjoyed all the incredible wildlife sightings. It is great to hear that you had an enjoyable experience with the Wayfairer Team and we look forward to working with you again ing the future. The Wayfairer Team

“Wayfairer Travel were really good in helping customise a very last minute trip to South Africa. They're choice of location for Safari was incredible, where we saw the big 5 by the 2nd day! The hotel choice in Cape Town was also incredible, and even managed to get lounge access included on the journey from Cape Town to Hoedspruit, which was a really nice touch! I would definitely recommend Wayfairer, with Amelia and Ruth being so friendly and approachable, and happy to customise things for me, helping to make my trip amazing! Thankyou”

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Thank for for leaving such a glowing review. We are delighted to hear that you had a fantastic trip to South Africa and managed to encounter the famous Big 5 so early on in your trip and enjoyed the hotel choice in Cape Town. We are so pleased that you had an enjoyable experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“WHAT AN AMAZING TRIP WE HAD! We admired the professionalism, efficiency and detailed presentation of our trip. Everything was clear from the beginning, we appreciate your suggestions and advices. 12 unforgettable night between Botswana & Zimbabwe. Soon another beautiful trip!!”

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Dear Maria Laura, Thank you for leaving such a lovely review. We are thrilled to hear that you had a wonderful trip to Botswana and Zimbabwe and enjoyed all the locations along the way. It is great to hear that you had an enjoyable experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“I have just returned from a fabulous activity-packed holiday to South Africa and Victoria Falls booked through Wayfairer. There were four in our group, and we all agreed that everything was as we hoped for and more. From the very start of the booking experience, Katie ensured that our holiday needs were catered for and even helped select some great hotels. Once booked our concierge June took over continuing the customer service experience. June even made sure that our last minute questions were answered ahead of the holiday. In summary, the Wayfairer team have been extremely professional, going extra mile and I am definitely considering using the team again in 2024.”

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Dear Chris, Thank you for taking the time to leave an amazing review. We are delighted to hear that you had a wonderful holiday to South Africa and Victoria Falls and enjoyed all the experiences and sights along the way. We are so pleased to hear that you had a great experience with the Wayfairer Team, especially with Katie and June and we look forward to working with you again in the future. The Wayfairer Team

“As my third trip with Wayfairer, they did not disappoint on my recent travels to India. They customised a stay after a business trip with perfection, fitting in our priorities well and recommending some excellent experiences and hotels. Everything went without a hitch and the places we stayed, the service on the ground, and the quality of the advice were all exceptional. I recommend them to my friends regularly!”

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Thank you for taking the time to leave such a lovely review. We are delighted to hear that you had a fantastic third trip with Wayfairer to India and enjoyed all the experiences and hotels. We are so pleased to hear that you had another great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“Our trip ( 4 adults) to Kenya and Tanzania was amazing. Wayfairer composed an itinerary that was the perfect combination of safari game drives, cultural experiences of indigenous peoples(Maasai), and historical anthropological sites(Olduvai Gorge) Lodging was comfortable with impeccable service. Our guides were excellent, knowledgeable and we easily bonded with them. It was a memory filled trip of a lifetime!”

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Dear Lin, Thank you for taking the time to leave such a great review. We are delighted that you had a fantastic trip to Tanzania and enjoyed going on safari and learning about the local culture and history. We are so pleased to hear that you had an enjoyable experience with the Wayfairer Team and we look forward to working with you in the future. The Wayfairer Team

“Planning a trip with Wayfairer is a truly amazing experience. Their team of travel experts takes the time to understand your preferences, interests, and budget and then goes on to create a customized itinerary that perfectly suits your needs. Any unforeseen issues that arise before or during the trip - your concierge is always there to help. Our trip went very smoothly, exactly as planned. The safari experience in the Maasai Mara was beyond words. Our lodge offered both comfort and an authentic connection with nature and everywhere we went, we were greeted with warmth and professionalism by our knowledgeable local guides. If you're dreaming of a safari adventure combined with a tropical paradise getaway - and want complete peace of mind - look no further than Wayfairer Travel Agency.”

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Thank you for taking the time to leave a lovely review and for your kind recommendation. We are thrilled to hear that you had an amazing trip and safari in the Masai Mara and enjoyed all the sights and experiences throughout your trip. We are so pleased that you had a great experience with the Wayfairer Team and look forward to working with you again. The Wayfairer Team

“Wayfairer did an excellent job planning a trip to Tanzania for myself, husband and 2 children. Overall the trip was great and the service while planning the trip was amazing. It seems that they are a company that advocates for ethical travel, which is important to me. I would definitely use Wayfairer again! Special thanks to Jess and Chanelle!!”

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Thank you for leaving a lovely review and for your kind recommendation. We are thrilled to hear that your family had an amazing trip to Tanzania and that you had a great experience with the Wayfairer Team, especially Jess and Chanelle. We look forward to working with you again in the future. The Wayfairer Team

“Very impressed with the overall service provided by Wayfairer who arranged our two-week holiday to South Africa and Zimbabwe in September 2023. Our itinerary included a one-night stay in Johannesburg, three nights in Cape Town, four nights in Sabi Sands, two nights in Victoria Falls and finally one more night in Johannesburg. We were met at the airport door on our arrival in Johannesburg and our schedule from thereon ran exactly as planned by Wayfairer. The standard of accommodation provided in Johannesburg, Cape Town and in the Sabi Sands private game reserve exceeded our expectations. The Sabi Sands safari experience provided by Notten's Bush camp was sensational and will live long in our memories. From the initial sales process through to the actual implementation of our holiday was first class and a special call out to Katie, Toon and Chanelle from the company who went the extra mile to ensure my wife and I had an unforgettable experience in South Africa and Zimbabwe.”

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Dear Paul, Thank you for taking the time to leave a lovely review. We are delighted to hear that you had a fantastic 2 week holiday to South Africa and Zimbabwe and enjoyed all the different locations and accommodations along the way, particularly Sabi Sands. We are so pleased that you had a great experience with the Wayfairer Team, especially Katie, Toon and Chanelle and we look forward to working with you in the future. The Wayfairer Team

“As two Mums travelling on Safari in Tanzania and on to Zanzibar with seven young people (14-22), we needed a company we could trust and lean on. Katie was brilliant from the word go, our phone call and video chats were really reassuring and the detail in our online itinerary made it so easy to visualise the trip and share details across the group. Katie really took on board our requests for adventure, variety, authenticity and sustainability (with safety nets!) and took on the neurodiversity requirements within the group. Her suggestion to begin in Nairobi worked brilliantly, it kept the trip under budget and meant we got to see a cool city and a baby rhino! Chanelle supported us through the nitty gritty of visa applications and preparing for the trip. We were looked after really brilliantly throughout the trip, right from being met from the plane and whisked through security. Our safari guides were outstanding, the parks and animals incredible, the camps and hotels were all gorgeous, really welcoming and fun and our Villa in Zanzibar was just utterly fabulous. Our itinerary worked brilliantly and met everyone’s needs. We ate beautiful food throughout including veggies, vegan and fussier eaters. We were so well looked after by everyone we met. The best holiday ever, so many incredible memories.”

Wayfairer Travel 5 star review on 27th September 2023

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Dear Penny, Thank you for taking the time to leave such a lovely review, what amazing photos! We are thrilled to hear that you had a fantastic trip to Tanzania and Zanzibar and enjoyed both the safari and the beach as well as all the lodges and hotels along the way. We are so pleased to hear you had a great experience with the Wayfairer Team, especially Katie and Chanelle. We look forward to working with you again in the future. The Wayfairer Team

“From the time we stepped off the plane at the Kilimanjaro Airport till the ride back to the airport in Zanzibar, Everything was Wonderful. George did a Great job managing our Tour and was Truly a Delight every day. We became Super Friends and by day 2 he was calling us Mom and Pops. We saw far more animals then we ever dreamed. We stopped counting lions at 46. We were Thrilled we saw The Big Five and now know why the Wildebeest Crossing is the “8th Wonder of the World”. Simply Amazing!!! Our accommodations were all very different from each other and very unique. We Loved our Experiences in each one of them. (Especially the Talking Shower) One of our many highlights was the morning of my birthday when I walked outside our tent and was Greeted by a mother elephant, her baby and family. On this same day, my birthday, George went above and beyond by setting up a celebration for me. Everyone dancing, singing, and surprising me with a cake is something I will Remember Always !!! I felt So Very Special. We were most impressed by the Friendliness of the Tanzanian People. We especially Enjoyed the children on their way to school waving and smiling as we drove by them. The Food was Outstanding at every location and the Box Lunches were Truly Memorable. Thank You So Much for Providing us with a Real Safari Adventure. We will enclose some of our Memorable Moments. We’ve condensed our pictures down to 500. Everyone always wants to know what could be improved upon. Our only suggestion would be more information about tours in Zanzibar during the planning process. Thank You Very Much!!! We are sure we will do business with Wayfairer in the Futu”

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Dear Kathy and Paul, Thank you for taking the time to leave an amazing review. We are delighted to hear that you had a wonderful trip to Tanzania and Zanzibar and enjoyed all the different places you visited and that you spotted the Big 5 throughout your trip. We are so pleased to hear that you had a great experience with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

“We are just back from the most incredible adventure to celebrate 3 big family birthdays and a big wedding anniversary that Maggie put together for us. We went to Tanzania and Zanzibar. None of us had ever done anything like this before and Maggie managed to put together a 2 week itinerary that exceeded any sort of expectation we could have had. We saw and did the most incredible things that have left us all with the most wonderful lasting memories. We stayed in amazing places that were all unique and contrasting. We wouldn't hesitate in recommending Wayfairer to anyone”

Wayfairer Travel 5 star review on 25th September 2023

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Dear Caroline, Thank you for leaving a lovely review, what amazing photos! We are delighted to hear that you had an amazing time in Tanzania and Zanzibar and enjoyed all the experiences and different places you visited throughout the trip. It is great to hear you had an enjoyable experience with the Wayfairer Team, especially Maggie and we look forward to working with you again in the future. The Wayfairer Team

“My cousins and I recently returned from an awesome trip to South Africa, Zimbabwe and Botswana which was arranged for us by Wayfairer. We knew nothing about Wayfairer except for the reviews I'd read online, but we are happy to report that we were so pleased with our experience. The trip unfolded like a well-oiled machine. We loved the Meet and Greet at the airport--so nice to be escorted after traveling for 24 hours! The safari lodges were excellent--and thankfully we were able to see the coveted "Big Five." Jess was so easy to work with during the planning process, and was very responsive to our budget limits, and to including the places we wanted to see. After the trip was put together, our concierge, Toon was very attentive and responsive to our questions and to some tweaking in the itinerary. Both Jess and Toon even went the extra mile to facilitate our travel plans after we completed our time with Wayfairer. During our trip, Toon checked in with us numerous times to be sure that all was going OK.I can recommend Wayfairer without hesitation. Everything was wonderful, and we hope to plan another trip with them one day.”

Helpful Report

Thank you for taking the time to leave such a great review. We are delighted to hear that you had a fantastic trip to South Africa, Zimbabwe and Botswana and also managed to see the Big Five throughout your trip. It is great to hear that you had an enjoyable experience with the Wayfairer Team, especially Jess and Toon and we look forward to working with you in the future. The Wayfairer Team

“We recently used Wayfairer to book our dream honeymoon. It truly was a dream honeymoon. We went to Kenya, on a safari and then to Mauritius. We can not thank Katie enough for planning such a special trip. Every day whilst we were abroad was planned brilliantly and we felt like we did not need to worry about anything. We knew our itinerary and had access to so much information about each place we visited through our Safari Portal. The level of detail and service provided by Wayfairer is second to none. The concierge team helped with any possible issues whilst we were abroad and it was reassuring to know that we had their service at our disposal should we have required it. We will look to use Wayfairer again in the future for any of our bespoke travel plans. We can not recommend Wayfairer enough. If you are considering booking a safari or want to experience a fantastic and bespoke service which caters to your every need, then look no further than Wayfairer.”

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Dear James, Thank you for leaving such a glowing review. We are thrilled to hear that you had a fantastic honeymoon in Kenya and Mauritius and enjoyed both the safari and the beach. It is great to hear that you had an enjoyable experience with the Wayfairer Team, especially Katie and we look forward to working with you again in the future. The Wayfairer Team

“We went to Kenya & Zanzibar for our honeymoon and it has been the best experience ever. Everything was well put together, we literally had no worries when it came to this trip. So happy to have booked this trip & had our first safari experience!”

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Thank you for taking the time to leave a lovely review about your honeymoon to Kenya and Zanzibar. We are delighted that you had a fantastic trip and loved your first safari experience and had a great experience working with the Wayfairer Team. We look forward to working with you again in the future. The Wayfairer Team

“We were very pleased with all aspects of our holiday from the communication before going to the organisation whilst we were there. We would happily travel with Wayfairer Travel again.”

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Dear Elaine, Thank you for leaving a lovely review. We are thrilled to hear that you had an enjoyable trip and had a great experience working with the Wayfairer team. We look forward to working with you again in the future. The Wayfairer Team

“Wayfairer Travel created a bespoke holiday around our interests. Everything was thought of and they created a holiday that exceeded our expectations. Highly recommended.”

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Thank you for taking time to leave a great review. We are delighted to hear that you had a fantastic trip and had an enjoyable experience working with the Wayfairer Team and we look forward to working with you again in the future. The Wayfairer Team

Wayfairer Travel is rated 4.9 based on 625 reviews