Watersports Warehouse Reviews - Read 974 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.98 out of 5

About Watersports Warehouse:

At Watersports Warehouse we offer diving equipment and snorkelling sets, Mens, Ladies and Kids Wetsuits and stock a vast range of water sports gear. We are are fully authorised UK main dealers for all products we stock.
Established in Cornwall in 1989 we have a wealth of knowledge and experience to provide the advice to help you choose the right gear for you whatever your preferred water sport.

Visit Website

Phone:

01736751066

Email:

mike@undersea.co.uk

Location:

Watersports Warehouse
7 Hayle Industrial Park

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great product, good service and a prompt delivery”

Posted 23 hours ago

“I recently purchased a shortie wetsuit, ordered it on a Friday and it arrived on the Monday only for me to find that I had ordered the wrong size, I phoned Watersports Warehouse and spoke to a member of staff explained the problem, they were extremely helpful and really polite. I returned the wetsuit and it was exchanged for a larger size, it was returned on the Monday and by Friday of the same week the replacement had arrived.
Fantastic service, I shall certainly deal with this company again and have no hesitation at recommending them.
Many thanks.”

Posted 1 day ago

“Short delivery time, easy to adjust for a good fit. Comfortable for paddling.”

Posted 1 day ago

“Excellent service,very helpful with telephone enquiry and fast dispatch of goods.
Can’t fault.thank you...”

Posted 2 days ago

“Easy to buy on the website with really quick processing of the order, kept up to date straight away and really quick delivery. Lovely to see such attention with the packing and care taken to ensure it arrived in a great condition.”

Posted 2 days ago

“Great item, and super quick delivery”

Posted 2 days ago

“excellent service, competitive prices and fast delivery.”

Posted 2 days ago

“Excellent booties replacing well used old ones.”

Posted 3 days ago

“Quick delivery and great product. A perfect transaction - thanks!”

Posted 3 days ago

“Very good service easy to use website”

Posted 3 days ago

“Great service, good prices. Ordered online from their website, which is clear and easy to use. One item wasn't available in the colour I ordered and they rang me the next day to discuss a replacement. Had my order out for delivery straight away.
Have already ordered from them again.
First class.”

Posted 3 days ago

“I was delighted with both the service and with the product. I shall certainly shop here again.”

Posted 3 days ago

“Excellent service - my purchase was dispatched the same day and arrived promptly.”

Posted 3 days ago

“Once again, watersports warehouse had exactly what we wanted at the right price. Combined with super quick service, it was altogether a faultless experience. Thank you”

Posted 4 days ago

“Very pleased with the wetsuit”

Posted 4 days ago

“Fast service. Products are great and as described”

Posted 5 days ago

“I was having difficulty using a computer,so I resorted to steam telephone.Where a very pleasant lady helped me to choose the appropriate size .It arrived the following morning , I tried the wetsuit on and found it to be a bit baggy around the thighs .However, due to my age I feel that I would not have the strength to put on a suit of a smaller size. Therefore I think that I was given good advice .Thank you”

Posted 5 days ago

“Paid for next day delivery but it didn’t come next day. They just blamed covid! Don’t charge people if you can’t deliver a service!”

Posted 5 days ago

A little disappointed with this comment, we don't currently offer "Next Day Delivery", what we offer is Priority Despatch. We send the orders out on a next day service, which costs more than we charge incidentally, and we say that delivery is normally next day. We try to make everything we say as accurate and honest as possible, and as most reviews testify, we do a pretty good job though we are always trying to improve.
Covid is not an excuse we use, in this case we believe it was simply the volume of parcels in the carriers system that caused 2 of our parcels to be delayed by 24 hours on this occasion.

Posted 5 days ago

“Brilliant company to order from. So much choice it was hard to choose. Fast dispatch time and great communication. I got exactly what I wanted. Fantastic fit and looks fab! Will definitely use them again in the future and I highly recommend”

Posted 5 days ago

“no nonsence no drama just quick and efficient service”

Posted 5 days ago

Watersports Warehouse is rated 4.91 based on 974 reviews