Verisure UK Reviews

Name: Verisure UK
Rating: 3.32

3.3 Rating 640 Reviews

58 %

of reviewers recommend Verisure UK

About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had very good experience with system, customer service too. 5 stars”

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Posted 2 years ago

Hi John, Thank you so much for leaving us a 5-star review! I'm thrilled to hear of the great service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Seb Your Verisure Customer Support

Posted 2 years ago

“Leeds We have had the Verisure system for over a year now and it has worked perfectly. I've since tested it to check people come through as promised on the phone and the control panel and they do very quickly. We have never felt safer. Especially my wife.”

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Posted 2 years ago

“A kind man came to the house and offered a system for £500. He said he would do the system for £450 after Imade him a cup of tea. I though this was a good price and about to sign when my friend phoned. After a 20 minute chat With Cathy (my friend) I felt like another brew. So kettle on, tea made and now the system is £400. Figuring giving tea to the salesman convinced him to give me discounts, I proceeded to fire up my catering tea urn. And provide a further 8 cuppa. He was mortified and called me a crazy tea wench. He said I was wasting his time and promptly left.”

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Posted 2 years ago

“Best system on the market. Great products and customer service.”

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Posted 3 years ago

“I am a verisure user and I am 100% satisfied with the service. Very prompt customer service and all the equipment they installed looks very high in quality. All state of the art equipment. Overall I am very happy and will suggest not to listen to the negativity and go with verisure if you really need an security alarm system.”

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Posted 3 years ago

“Verisure we’re fantastic three years ago They are now on a hard sales drive and growing too quickly to the extent they cannot look after the customers they have already got If you get a problem they do not seem to be able to sort it without making you wait two to three weeks which is not good enough We were with ADT who became Terrible unfortunately unless Verisure get there act together they are also going to become terrible Have told them how we feel waiting to hear back Barbara Morris”

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Posted 3 years ago

“Absolutely unbelievable products fantastic customer service. Would definitely recommend.”

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Posted 3 years ago

“Had my cameras installed today the guy was amazing he made sure all of the cameras and sensors are working very polite even came all the way over from Liverpool and all works great”

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Posted 3 years ago

“Feel safer,in a very bad area ,further up the road,my council here does very little to help and im disabled,also verisure understand this,wish id done it sooner ,would have saved my garden from conplete destruction by these yobs.”

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Posted 3 years ago

“Absolute garbage beware this company is just useless. I told them they were too expensive but they keep ringing me back at all times of day and night. Don’t waste your time with them.”

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Posted 3 years ago

“Amazing customer care, I truly feel safer now”

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Posted 3 years ago

“Best and very polite customer care team”

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Posted 3 years ago

“I have had Alarm systems before but, this company is the one..My installer Jamie did a very professional job, absolutely no mess, explained everything to me, & is coming back to install a door camera for free.. couldn't do it today as I had to go out...your home is completely covered and feel so safe..thank you Jamie & Verisafe.”

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Posted 4 years ago

“I have just had the home alarm installed, the gentleman that did it named Adam Dibble was fantastic, he was polite and professional, explaining everything clearly. He installed everything without making a mess. I got a free doorbell camera and he offered to install it if I needed any help. I did need help and I emailed him, the following day he was round and installed the whole thing without any problems. He also ensured I had the app downloaded and it was all set up correctly. Great service and fantastic customer service. Definitely going to be recommending this company to my friends and family.”

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Posted 4 years ago

“I have been amazed by the speed with which they contact me after a false alarm. Truly feel safer now.”

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Posted 5 years ago

“Fab system, easy to understand. Great guy, Connor Walters who then brought along Dan (he's new and training). Couldn't fault them. The knowledge, the system, the thoroughness. The system is practically "bullet proof" and I feel much safer day and night. Thank you Connor - you're a diamond. I would employ you in my business - great representative.”

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Posted 5 years ago

“Excellent service and state-of-the-art security system for my home. Clean install, wireless and 24 hours Monitored Response Guard service. I don't know any other security company that offers this at such a low price.”

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Posted 7 years ago

Verisure UK is rated 3.3 based on 640 reviews