Verisure UK Reviews

Name: Verisure UK
Address: Quorum Business Park, Q12, Benton Ln, Newcastle upon Tyne, North Tyneside
Rating: 3.46

3.5 Rating 698 Reviews

62 %

of reviewers recommend Verisure UK

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About Verisure UK:

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.

We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.

We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come.

For urgent customer support inquiries, please call 0333 200 9000.

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“Best system on the market. Great products and customer service.”

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Posted 4 years ago

“Excellent response time and customer service. I can easily recommend Versure for peace of mind.”

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Posted 5 days ago

“Professional engineers, knowledgeable, patient and polite”

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Posted 6 days ago

“The service from Verisure is excellent as I have solved all the problems I had from home. I also have a.Arlo doorbell camera through them and they have solved many other problems on the phone for me. They provide an excellent service and I've not find a better Alarm company. I particularly like the app as this is easy to set and disable on the alarms. It is excellent with people with and Mobility issues.”

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Posted 6 days ago

“Verisure gives me confidence about my security also contacting customer services is easy .. which is important , thank you”

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Posted 6 days ago

“I accidentally set off the alarm, but Verisure did not assume it was accidental and carried out a full check to ensure my house and myself were OK. I am over 90 years old and live on my own, having Verisure makes me feel perfectly safe. I would definitely recommend them to give protection.”

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Posted 6 days ago

“Very helpful,knowledgeable and polite too”

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Posted 6 days ago

“Really great product sold and installed by equally fine staff who were a pleasure to have in my home.”

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Posted 2 weeks ago

“Always there to help if needed, very good System”

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Posted 2 weeks ago

“Verisure UK alarm serves customers well, thoughtfully, meets all customer needs well, highly recommend!”

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Posted 2 weeks ago

“Super quick, really helpful, the loveliest installer called Flo who patiently explained things to me when I looked at him like it was the first time I had ever seen an app. It just works really well and really easily.”

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Posted 2 weeks ago

“I have used Verisure for the past 4/5 years and the customer service has been exceptional throughout.”

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Posted 1 month ago

Hi William, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Seb

Posted 1 month ago

“It’s good knowing there is a team monitoring your property when you’re not there. Should an alarm be triggered the response is swift. Whilst on most occasions it’s the something like the postman forcing something through the letter box it’s good to know in the event of a real emergency it wouldn’t go unnoticed and the right action would be taken.”

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Posted 1 month ago

Hi Neil, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Seb

Posted 1 month ago

“Helpful and efficient service....above all, you speak quickly to a real person!”

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Posted 1 month ago

Hello Mr Stephens, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Seb

Posted 1 month ago

“Outstanding service from the Verisure engineer Craig Russell! The engineer arrived on time, was friendly, professional, and extremely knowledgeable. He took the time to explain everything clearly, answered all of my questions, and made sure I was completely comfortable using the system before he left. The installation was carried out efficiently and to a very high standard, with great attention to detail. It was clear that customer satisfaction was a top priority, and nothing was too much trouble. I'm very impressed with both the quality of the work and the excellent customer service provided. A credit to Verisure and a great representative of the company. Highly recommended!”

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Posted 1 month ago

Hi GB, Thank you so much for leaving us a 5-star review! I am so happy to hear about the service offered by my colleague Craig, I will ensure this feedback is passed on, as I'm sure it'll make their day! Best regards, Seb

Posted 1 month ago

“We have successfully had install the Verisure house protection system installed by Verisure. From initial request for pricing and installation it was a dream Verisure ran through every detail from the cost to the installation and support they provide. Very professional extremely polite and once installed took the time with a step by step teaching of how the system works and how it integrates with their front end computer should the alarm be triggered. Nothing in life is free but the cost is reasonable and definitely gives you peace of mind and makes you feel safe especially in today’s world where the risks are real. The after sales team visited after 3 weeks just to check we were comfortable with the system and we understood the system absolutely top rate. We did accidentally activated the system and less than 2 minutes they have contacted us to check all was ok. What price do you put on that type of service let me say a fair and reasonable and affordable one. I would highly recommend this company and the service they deliver as value for money and peace of mind. Happy customer James”

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Posted 1 month ago

Hello Mr Simpkins, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Here at Verisure, our number one priority is to make our customers feel safe and secure and I'm so delighted that we can offer you this peace of mind! Best regards, Seb

Posted 1 month ago

“Great response and after sales service. Friendly field engineers.”

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Posted 1 month ago

Hello, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Seb

Posted 1 month ago

“Easy to use amazing service would highly recommend”

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Posted 1 month ago

Hello Susan Wicks, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Seb

Posted 1 month ago

“Excellent and professional service”

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Posted 1 month ago

Hi Iftikhar, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Seb

Posted 1 month ago

“Very pleased with the service I have received so far and it’s been a year since I joined Verisure THANKS”

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Posted 1 month ago

Hello Mr Haynes, Thank you so much for taking the time to leave us a 5-star review! I'm thrilled to hear of the excellent service offered by our team, we really do appreciate your feedback in relation to this! Best regards, Seb

Posted 1 month ago

“Technical support excellent. The technician talked me through the reporting message I was getting whenever I used fob to turn off alarm. I was able to remove message easily.”

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Posted 1 month ago

Hi Kevin, Thank you so much for taking the time to leave us a 5-star review! We really do appreciate your feedback in relation to this! Best regards, Seb

Posted 1 month ago

Verisure UK is rated 3.5 based on 698 reviews