use-IP Ltd Reviews

Name: use-IP Ltd
Address: 1st Floor Maritime House 178-180 Snargate Street, DOVER
Rating: 4.93

4.9 Rating 1,229 Reviews

99 %

of reviewers recommend use-IP Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,229 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 24th June 2025

Eric W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been using use-ip for a couple of years now, i can highly recommend them. Purchased are sent without delay and Phil has been most helpful.”

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Posted 10 years ago

“Fantastic communication and very quick delivery! I would use these guys again without hesitation.”

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Posted 10 years ago

“Very good, quick service. Unfortunately I ordered the wrong colour by mistake, I was able to talk to someone very quickly who sent me a returns label so I could do a swap. Very happy with the service and high levels of communication.”

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Posted 10 years ago

“Very good communications. Placed an order then realised I had ordered the wrong item. Phone up and they were happy to change the order and email a pro former invoice for the difference. The woman could not of been friendlier and more happy to help. The Products are great as is the service.”

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Posted 10 years ago

“Excellent Seller. I like the fact that the multiple product photos are shown on the webshop rather than putting up stock photos, this gives a great view and understanding of the product details. I had a query related to junction box and Phil responded in quick time with a explanation and suggestion on the product. The delivery was fast and the parcel was well packaged. I will definitely recommend the seller and would be doing business again.”

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Posted 10 years ago

“Yet again Use-IP delivered another two outstandingly good value cameras by the next day. Within 30 minutes both cameras were hooked up to my home LAN and working great with my Synology surveillance station. I cannot fault the cameras and we now have five of them fitted around our property. just another one at the driveway gates will finish the install off. Well done guys. I can hole heartedly recommend them and their excellent service.”

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Posted 10 years ago

“I have always had excellent service from Use-IP. All transactions have gone smoothly and goods received well wrapped for safe delivery. Orders placed right up until the last minute were delivered promptly the next day. Use IP also have their own forum for technical questions and issues and Kieran has written many useful articles. Will definitely be placing all my security requirements with Use-IP.”

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Posted 10 years ago

“Bought a Hikvision Mini PTZ Dome Network Camera as use-IP Ltd is an approved reseller of Hikvision. Camera itself is amazing. Customer service is outstanding. Communication is perfect. Delivery system is spot on. Use-IP Ltd will do everything they can to keep the customer satisfaction at its highest. Highly recommended to buy new IP cameras and accessories.”

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Posted 10 years ago

“Very helpful, friendly staff. Excellent range of products.”

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Posted 10 years ago

“Good choices with latests models, good prices and fast delivery to France. Thank you.”

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Posted 10 years ago

“Excellent knowledge of products and support. A pleasure to deal with.”

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Posted 10 years ago

“The support from this company is superb, I would recommend anyone to purchase from use-IP.”

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Posted 10 years ago

“Cant thank the team enough, The level of service was mega!”

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Posted 10 years ago

“I purchased an IP camera to test out my Synology Diskstation. The HIK Vision camera seems to be good enough quality and I can now view my camera via the Diskstation. I did have a technical issue, which I called in and had very good backup service from the tech department. A1, thanks.”

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Posted 10 years ago

“My local wholesaler stocked the model but not the lens size (12mm 2332 turret) and the usual other places I buy from showed them , I could pay for them then I'd get a message saying out of stock. UseIP had them in stock, for a competitive price even without having to sign up and jump through hoops to just to see how much, and even though I left it at free delivery it came on a next day courier. It also worked, which is a bonus :) Wouldn't hesitate to use again.”

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Posted 10 years ago

“I've used this company for all my CCTV needs over the last few years and as well as good products at competitive prices their customer service is absolutely outstanding! These guys are highly recommended.”

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Posted 10 years ago

“Excellent service starting wiht a pre sales phone call to get advice on which product would suit our needs, followed by fast delivery and communication and then a very helpful post sales call to help set it all up... Thank you. Highly recommended”

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Posted 10 years ago

“Excellent service - quick to respond to a question which resulted in a late purchase, but was delivered the next day as promised - what more can you ask for. Will definitely use again for my CCTV needs. Thank you!”

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Posted 10 years ago

“Excellent service, quick replies and fast shipping. What's not to like?”

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Posted 10 years ago

“I purchased a DS-2DE7174-A to install in a remote lambing shed with a wireless bridge link. I phoned to discuss my options and wanting to add audio at the site. They were very helpful and the delivery was very fast. The only problem now is that my neighbours also want one!! Would use again and probably will in the future.”

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Posted 10 years ago

use-IP Ltd is rated 4.9 based on 1,229 reviews