use-IP Ltd Reviews

Name: use-IP Ltd
Address: 1st Floor Maritime House 178-180 Snargate Street, DOVER
Rating: 4.93

4.9 Rating 1,213 Reviews

99 %

of reviewers recommend use-IP Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About use-IP Ltd:

The UK's leading IP camera webshop. Specialists in IP CCTV since 2008.

Visit Website

Phone:

01304827609

Email:

sales@use-ip.co.uk

Location:

1st Floor Maritime House 178-180 Snargate Street
DOVER
CT17 9BZ

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use-IP Ltd 5 star review on 24th June 2025

Eric W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to navigate and lots of information on equipment, including user manuals and spec sheets. Help on choosing equipment, lots of questions answered, very quick delivery. All round an excellent service, would definately recommend”

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Posted 7 years ago

“Good service and quick reply. Also fast delivery. Great job”

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Posted 7 years ago

“very available, excellent and clear communication, speed in the answers, it was a pleasure to buy from you”

use-IP Ltd 5 star review on 3rd July 2018

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Posted 7 years ago

“had stock at a good price and sent out immediately”

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Posted 7 years ago

“Website was easy to navigate, it was easy to find the products that I was looking for. Fast and efficient information regarding my order once placed and quick. hassle free delivery. I will certainly be using use-IP again. Paul Harris”

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Posted 7 years ago

“I called use-IP to get advice on the type of cameras I should buy for my home. They were very friendly and knowledgeable. Their prices are competitive and they had a range of delivery options. Cameras arrived quickly and when expected. I highly recommend use-IP. Overall a great experience.”

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Posted 7 years ago

“I was pleased with the comprehensive, professional website, with detailed information and reviews. The packaging and courier delivery was also first rate. An aftersales query was also addressed positively. A great retailer!”

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Posted 7 years ago

“Easy to navigate web site with plenty of detail on its products. Backed up by lots of advice on youtube and use-IP forums... which helped me make an informed choice of the most appropriate camera for my location, purpose and wallet. Free and fast delivery rounded off a good experience buying from use-IP.”

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Posted 7 years ago

“Excellent, friendly and knowledgable team. Quick to respond to questions. Would highly recommend.”

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Posted 7 years ago

“As always the products are competively priced and delivery is spot on. I would certainly recommend use-IP and will buy from them again as the occasion arises.”

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Posted 7 years ago

“Very fast delivery”

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Posted 7 years ago

“Fantastic service from start to finish. My bank refused my order twice (before they contacted me) resulting in me ordering 3 of the same item. Use-IP spotted this straight away and contacted me by email. Refunds were processed within a few minutes. A highly professional service and to top it all my item was delivered next day. I couldn’t ask for better and will recommend to all my friends.”

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Posted 7 years ago

“The Goods I ordered were safely and efficiently delivered to my door! Can't do better than that. Good service brings good business.”

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Posted 7 years ago

“The 3 Milesight Cameras and NVR are working fine very please with the CCTV setup. Delivery was next day with the free carriage. Ron”

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Posted 7 years ago

“Excellent customer service”

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Posted 7 years ago

“By instantly feeding back to me on an expected delivery date”

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Posted 7 years ago

“Easy to order and quick delivery.”

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Posted 7 years ago

“Everything fine, shipping to Germany without any problems, thanks!”

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Posted 7 years ago

“Great service (as usual). I have 10 Hikvision cameras from Use-ip and the service is excellent. Products are well packaged. Dispatched very quickly and advice is comprehensive when requested. I don't look anywhere else for Hikvision Easy IP 3.0 Cameras. Highly recommended.”

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Posted 7 years ago

“The products arrived in a timely fashion and everything worked 1st time,which is always a bonus”

use-IP Ltd 4 star review on 16th May 2018

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Posted 7 years ago

use-IP Ltd is rated 4.9 based on 1,213 reviews