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Universal Networks Ltd Reviews

5.0 Rating 512 Reviews
100 %
of reviewers recommend Universal Networks Ltd
5.0
Based on 512 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Universal Networks Ltd Reviews

About Universal Networks Ltd:

For 25 years, our customers have trusted us to provide reliable fibre and copper solutions, through innovation, product knowledge and an in-depth understanding of their needs.

Visit Website

Phone:

01488 685800

Location:

Charnham Lane, Hungerford,
Charnham Lane, Hungerford
Hungerford
RG17 0EY

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Anonymous
Anonymous  // 01/01/2019
from the moment of my original enquiry, Liz Waterhouse was amazing with the knowledge and information she provided, through to the end and placing of my order. I would recommend Universal Networks and Liz Waterhouse to any of my clients who may need help and support with finding the correct networking products.
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Thank you very much it was a pleasure to help you with this! Liz
Your usual excellent standard of technical advice and service.
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Great service
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My first order from Universal was for some pre-terminated fibre which was produced and delivered by the promised date and of excellent quality. I then ordered some fibre patch panels and cables which involved me making a phone call to Alex who was extremely knowledgeable and helped me to chose the correct products.
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Very quick response. Thankyou
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Liz has continually exceeded all expectations in the support of our project providing guidance and expertise in the specification and supply of a fully integrated network system. Looking forward to our on going partnership. Thanks again.
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Thank you for such a lovely review, it has been great working with to find the right solution that works for your particular project. I look forward to the future. Liz
It was very helpful to be able to talk to Eddie Hing , who understood the equipment we have and was able to suggest how we could solve the problems we are having
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Good efficient service
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Fast response and good knowledge. Very helpful, thank you.
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Very impressed with the level of service and speed of reply
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Quick Delivery
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Eddie was great, sorting out a problem for us almost instantly.
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Thank you, much appreciated! Eddie
Helpful communication via telephone and email, easy to place order via website. Many thanks
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Appreciate the effort put into quoting but unfortunately price was not competitive
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Hi Colin, I am sorry to hear that the price quoted was not competitive. Appreciate you trying us and we're always keen to discuss special pricing for projects such as this one. Thanks Liz
Eddie and Liz helped us get a variety of urgent cables in a very limited time frame. They have been exceptional and gone above and beyond to help us with our order. I would recommend them to anyone and look forward to working with them again in the near future
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Excellent communication reference our Purchase Order.
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Great customer service, Eddie was extremely helpful and considerate and I would use this company again!
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Ordered late in the day, arrived next morning. Good communications, knew what, where and when, with my order. Goods were well packaged and quality of the products were in line with expectations. All in all, an excellent service.
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You urgently need to sort out your email system. Most of the messages I have sent haven't got to Liz. They haven't bounced so they have been delivered to your email server. They definitely left here ok as I Bcc them to one of my email accounts If they are going to a spam folder on your server then it looks like no one is checking it to fish the legitimate emails out. Could be thousands of pounds of missed orders in there..
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Hi Jim, sorry to hear this. Liz received 6 emails from you today from 11:20 to 16:55. At the end of each day any 'junk' emails are reviewed. Is there a specific email you beleive did not make it through to her today? I will email you my details shortly so this can be investigated further. Regards Eddie
Liz was a pleasure to work with
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Universal Networks Ltd is rated 5.0 based on 512 reviews