My Family Silver Reviews

Name: My Family Silver
Rating: 4.89

4.9 Rating 139 Reviews

99 %

of reviewers recommend My Family Silver

Company Reviews

Metrics

Info

4.9

Based on 139 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

07708 667448

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My Family Silver 5 star review on 24th July 2016

Jack Rossiter

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I know a lot about the "Red Rover" and was delighted to add the plate you offered for sale. I have the original Bill of Lading for the first voyage from Calcutta to Canton under the Jardine flag so they go together.”

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Posted 6 years ago

“Happy with the signet ring which was also delivery early in time for my wife's birthday.”

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Posted 6 years ago

“Hallo there Very satisfied with your service and items Suggestion...with the perchase of an antic piece a certificate could be joined”

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Posted 6 years ago

“Very quick to send the items that I bought and a great web site to explore!”

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Posted 6 years ago

“The rings look great and arrived within 2 weeks of ordering, service was great, queries were answered quickly. Highly recommended”

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Posted 6 years ago

“Martyn was very responsive and professional, and it was easy to purchase the items through the website. Many thanks!”

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Posted 6 years ago

“I literally cannot say enough nice things about My Family Silver AND Hancocks!!! I am in the U.S. and ordered two signet rings to surprise my fiancé with his family crest. I was so excited to receive the order, so I emailed the website to confirm that the order processed – turns out, it didn’t go through because of a hang up with our credit card. Martyn from MyFamilySilver and Stephen from Hancocks were EXTREMELY responsive and so helpful/accommodating through the whole process of trying to resolve this issue. After sending them some confirmation documents, they got everything resolved and out the door. It was amazing and especially reassuring since I was ordering internationally. I never write reviews (I know a lot of people say that, but I really don’t!) but wanted to credit Martyn/Stephen/Matthew with this great customer service and to assure anyone who is considering purchasing from MyFamilySilver that they are legit and their work is awesome. The rings shipped on a Monday and ARRIVED IN THE U.S. the very next day!!! No joke. The rings are spectacular and gorgeous – the detailing and quality on them are insane. I cannot thank them enough for these pieces that will no doubt become family heirlooms!”

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Posted 6 years ago

“I was just so happy to find little special pieces of history belonging my family. Thank you.”

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Posted 7 years ago

“I've bought from My Family Silver on two occasions and have not only found them to be most helpful and professional but I have been extremely pleased with my purchases, which more than fulfilled my hopes and expectations.”

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Posted 7 years ago

“Very efficient service, made in a short time, bothered to ring to check I would be in to accept delivery. Also resized and returned within a very few days. Thank you”

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Posted 7 years ago

“Beautifully crafted signet ring and it arrived in a much shorter time than expected.”

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Posted 7 years ago

“Attention to detail, regular contact and good service”

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Posted 7 years ago

“I ordered a signet ring to replace one my daughter had lost early in December. I explained to them what had happened and asked if they could manage to replace it by Christmas. This they did with minimal fuss and extreme speed. Needless to say we were all delighted.”

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Posted 7 years ago

“Ordered a gents engraved gold signet ring and was delighted with the speed and professionalism of the service but most importantly by the quality of the ring. Will be proud to wear it and pass it on through the generations”

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Posted 7 years ago

“Wonderful quality and speedy order.”

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Posted 7 years ago

“The gentleman at My Family Silver were very attentive to my needs. They provided regular communication and perhaps most importantly, produced a beautiful product. I highly recommend their services.”

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Posted 7 years ago

“Skilled location of items and excellent service”

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Posted 7 years ago

“Nice bowl, good packing, efficient informations”

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Posted 7 years ago

“Everything brilliant! Thank you!”

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Posted 7 years ago

“Thank you so much for all of your incredible help and assistance in putting together a very special christening present for my godson - I am thrilled with it. Charlotte”

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Posted 7 years ago

My Family Silver is rated 4.9 based on 139 reviews