My Family Silver Reviews

4.89 Rating 89 Reviews
99% of reviewers recommend My Family Silver

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier, Postal Service
Customer Service
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"When you are ordering from the other side of the world (Australia), as I have done several times with My Family Silver, you need to know that certain critical standards are going to be maintained. These standards have been exceeded in every category. Thank you and I look forward to your being of service again!"
Posted 4 years ago
"Myfamilysilver has an excellent website which is supported by responsive customer service. I have found them really good to deal with and have placed a number of orders with them - all of which have been efficiently expedited. Their silver is consistently of high quality and it is reasonably priced. I have been very pleased with everything that I have bought from myfamilysilver and would thoroughly recommend them."
Posted 4 years ago
"I was very please with my purchase which arrived in Australia very quickly. Postage was very affordable and the service and assistance in conducting the purchase was exceptional."
Posted 4 years ago
"Very professional and knowledgeable about their area. Helpful when there were a few questions. Accommodating when I had some special requests about when and where for delivery. However, their delivery partner, Royal Mail, let them down, despite assurances. Alls well that ends well, though, and the recipient of the ring was very pleased"
Posted 4 years ago
"The item I purchase has smaller dimensions than was stated. The outside frame was even smaller than stated. I am very disappointed about the product and the price payed. The price would have been in keeping if the item had been at the size stated. The graphics were nice, but I will not be returning to your company for further business."
Posted 4 years ago
"I have been a client of My Family Silver for a number of years now and have always been entirely satisfied with their service and the items I have purchased from them. I think they provide an excellent service to collectors like myself. I am sure they will continue to give excellent service. Their website is most interesting and I often spend an enjoyable hour or two just browsing."
Posted 4 years ago
"Really pleased with the quality of the two spoons. Contact with MySilver excellent."
Posted 4 years ago
"The items i have purchased from My Family Silver have been of the highest standard,absolutely top class and at a reasonable price to boot. A very good professional service,well pleased. Thank you."
Posted 4 years ago
"I had a signet ring made. Hancocks made it and I had to send it back to be made very slightly smaller. They did it very swiftly with no problem."
Posted 4 years ago
My Family Silver is rated 4.89 based on 89 reviews