Unbolted Reviews

4.9 Rating 326 Reviews
100 %
of reviewers recommend Unbolted
4.9
Based on 326 reviews
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Anonymous
Anonymous  // 01/01/2019
Simple and straightforward process. Would have given 5 stars but received different information from 2 Unbolted contacts regarding next steps before sending the asset to them.
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Posted 2 months ago
Simple and straightforward process. Would have given 5 stars but received different information from 2 Unbolted contacts regarding next steps before sending the asset to them.
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Posted 2 months ago
relatively easy to set up and not too expensive
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Posted 3 years ago
Prompt, adviser was good, received quote promptly, loan paid in promptly.
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Posted 3 years ago
Straight forward and helpful.
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Posted 4 years ago
Fast and speedy service. Whole thing was wrapped up in 3 days or so.
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Posted 4 years ago
No hassle quick loan
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Posted 4 years ago
It was a fast and friendly service, with clear terms and conditions.
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Posted 4 years ago
fast efficient service downside I believe the valuations are too low on items and the interest rate is high
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Posted 5 years ago
Gave offer and complete loan same day better than any other company although price was low they were efficient and prompt with the procesd
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Posted 5 years ago
They gave me the service I needed in friendly manner and the whole process was easy to go through.
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Posted 5 years ago
Professional and confidential answer to a cashflow problem. Very efficient so far - only 4 stars as yet to redeem my assets, but not expecting any problems
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Posted 5 years ago
Quick and easy
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Posted 5 years ago
I was pleased on the whole with the service received. It felt courteous and professional. If looking for an area that could be improved, my focus would be on the countersigning of the loan documentation by Unbolted and Forum Auctions: Although the process is reasonably swift, I believe it can be made significantly faster and more streamlined without any real compromise to security. In my own case, the loan was signed first by myself, then by Unbolted, and finally by Forum Auctions — in sequence. The last signature by Forum Auctions took a couple of hours to obtain, if I recall correctly. To me, this additional waiting time (for an authorised representative at Forum Auctions to make themselves available) felt unnecessary. It was the weakest link in the overall transaction. My suggestions would be the following: (i) that Forum Auctions sign the loan documentation more quickly, without necessarily waiting for Unbolted (or even the relevant borrower) to sign first; and (ii) more representatives at Forum Auctions be authorised to sign the loan documentation on behalf of the auction house.
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Posted 5 years ago
It was generally a good service did not appreciate the valuation or delay in getting it !
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Posted 5 years ago
They were understanding and considerate...
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Posted 6 years ago
The service offered was pretty simple, I think however the valuation of the item was too low.
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Posted 6 years ago
Received money back after sale
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Posted 6 years ago
Unbolted is rated 4.9 based on 326 reviews