UKMEDI.CO.UK Reviews

Name: UKMEDI.CO.UK
Address: 3 Lansdowne Road, Union Park, Norwich, Norfolk
Rating: 4.87

4.9 Rating 2,024 Reviews

98 %

of reviewers recommend UKMEDI.CO.UK

4.9

Based on 2,024 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01603336056

Email:

support@ukmedi.co.uk

Location:

3 Lansdowne Road,
Union Park,
Norwich
Norfolk
NR6 5BD

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UKMEDI.CO.UK 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“£24 for 2 cannulas”

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Posted 1 month ago

“When iget my oreder i will let you know”

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Posted 5 months ago

“I am not tech savvy and found ordering and paying so confusing that I gave up and went with another company who had a human on the other end of the phone not just a message telling me to go online!”

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Posted 6 months ago

“I had to phone up in the end as l was not able to navigate easily through your website and lost 45 minutes Eventually l spoke with Robbie who was kind and set my account up Then everything was fine”

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Posted 1 year ago

Hi, Thanks for your review, sorry that you had an issue. As discussed via email, you had not completed the details required to provide a shipping quotation so you were unable to checkout. All the fields within the checkout are required and once you have selected a shipping method you will be asked for payment details. Robbie

Posted 1 year ago

“You have asked me to write a review before I have received the items that I ordered. I'm waiting now 5 working days.”

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Posted 1 year ago

“I paid a large amount for next day delivery but the items arrived after 2 days, too late as I was going on holiday.”

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Posted 1 year ago

“I have been placing orders regularly since November last year and never had issues but the last delivery had one broken bottle and the packaging was different and poorly handled.”

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Posted 1 year ago

Hi Henry, Really sorry to hear you had a problem with your order, can you email us at support@ukmedi.co.uk and we can look to replace/reimburse you for the broken bottle. In the meantime, I'm going to check our packing desk CCTV to check how the item was packed so we can address any training issues with whoever packed your order. Thanks, Robbie

Posted 1 year ago

“Everything looks good but they didn’t send the alcohol swabs so it’s fair to say I’m a bit disappointed 😞”

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Posted 3 years ago

Hi, Sorry you didn't receive the wipes, that would have been a packing error and not done on purpose. I've got your original order details so we will send out a full pack of wipes today. Thanks, Robbie

Posted 3 years ago

UKMEDI.CO.UK is rated 4.9 based on 2,024 reviews